front desk cum admission counselor

Job Description

Key Responsibilities:Front Desk Management: Greet and assist all visitors, parents, and students in a warm and professional manner. Handle all incoming calls, emails, and walk-in inquiries; provide accurate information about the school. Maintain the front desk, visitor logbook, and ensure a well-organized reception area. Coordinate appointments and meetings for the Principal and Administrative Officer. Issue visitor passes and maintain security protocols. Admission Coordination: Explain the school’s admission procedure, curriculum (including Cambridge Board), facilities, and fee structure. Handle registration forms, documentation, and data entry in the school admission system. Follow up with prospective parents through calls/emails for form submission, fee payments, and interview schedules. Assist in organizing school tours, entrance assessments, and orientation sessions. Maintain accurate and up-to-date admission records and files. Liaise with the accounts team for fee-related processes during admissions. General Administrative Support: Provide administrative assistance to the school office as needed. Maintain student enquiry records and generate reports on admissions and follow-ups. Support in handling school events and admission drives. Required Qualifications and Skills: Graduate in any discipline (preferred in administration or communication). Minimum 1-3 years of experience in a school front office or admissions role. Proficient in MS Office (Word, Excel, Outlook); knowledge of school ERP software is an advantage. Excellent communication skills in English and Hindi. Polite, confident, and presentable with a friendly disposition. Strong organizational and multitasking abilities. Working Hours: 8:00 AM – 4:00 PM (Monday to Saturday) (one saturday off in a month ) Job Type: Full-time Pay: ₹22,000.00 - ₹32,000.00 per month Schedule: Day shift Supplemental Pay: Performance bonus Work Location: In person