Front Desk Executive

Job Description

Job Title: Front Desk Executive (Female) Location : Corporate Office Responsibilities: Greeting Visitors : Welcoming and directing visitors, guests, and clients to the appropriate personnel or department. Managing Phone Calls : Answering and redirecting phone calls, taking messages, and handling inquiries. Scheduling Appointments : Managing appointments and scheduling/coordinating internal meetings for staff and management. Administrative Support : Providing administrative assistance, including maintaining office supplies, handling correspondence, filing documents, managing courier services, and organizing office materials. Managing Reception Area : Keeping the reception area clean, tidy, and welcoming to visitors. Customer Service : Booking meeting rooms, providing excellent customer service to visitors and clients, addressing their needs or directing them to the relevant person. Handling Inquiries : Responding to emails, phone calls, or in-person inquiries in a professional and timely manner. Managing Deliveries : Receiving and distributing mail and packages. Coordinating with Other Departments : Assisting different departments with tasks such as scheduling meetings, making travel arrangements, or coordinating events. Maintaining Records : Issuing Visitor ID Cards and maintaining records, Keeping logs of visitors, appointments, and other relevant information. Security & Access Control : Ensuring that the security and access procedures are followed for building entry. Data Entry : Managing and entering data into systems as required for record-keeping and reporting as directed by the Head Administration. Skills & Qualifications: Communication Skills : Excellent verbal and written communication skills. Organizational Skills : Strong ability to multitask and stay organized. Customer Service : Professional and courteous with an emphasis on providing high-quality customer service. Computer Skills : Proficiency in MS Office, telephone systems, and office equipment. Attention to Detail : Ability to stay accurate and focused on various tasks. Time Management : Ability to prioritize tasks and meet deadlines efficiently.