Job Description

About Us: We are a trusted Vedic astrology and spiritual wellness center offering personalized consultations, puja services, and astrological remedies. Our mission is to guide individuals toward clarity, peace, and purpose through ancient Vedic wisdom. Role Overview: We are looking for a confident and organized Telecaller cum Office Administrator who will be the first point of contact for clients. This role involves handling incoming and outgoing calls, explaining services, managing client appointments, and assisting with daily office operations. You’ll work closely with our astrologers and clients to ensure a smooth and sacred experience. Key Responsibilities: Telecalling Duties: Make outbound calls to potential leads and existing clients to promote astrology services, puja bookings, and consultations Handle inbound calls, answer queries related to astrology services, products, and packages Explain service offerings such as Kundali reports, remedies, pujas, and consultations in a clear, respectful tone Maintain call logs and follow up on inquiries as required Schedule and confirm appointments with astrologers and manage calendar coordination Administrative Duties: Maintain front desk and greet walk-in clients with professionalism and warmth Support the team with basic documentation, client intake forms, and report dispatch Coordinate with courier services for delivery of yantras, books, or prasad boxes Handle basic record-keeping of appointments, inventory, and daily operations Maintain cleanliness and sanctity of the reception and client meeting areas Required Skills & Qualities: Excellent communication skills English Polite, patient, and spiritual tone when dealing with sensitive client queries Ability to multitask, organize, and handle office tasks efficiently Knowledge of Vedic astrology terminology or interest in spiritual practices is a strong advantage Basic computer knowledge (MS Excel, Google Sheets, Emailing, etc.) Eligibility: Minimum qualification: Graduate in any discipline 1–3 years of experience as a telecaller, receptionist, or office admin Candidates from astrology, wellness, or Ayurveda sectors preferred Working Hours: 9:00 AM to 6:30 PM | Monday to Friday Location-based job (not remote) To Apply: Send your resume to hr@hiranyahasta.com with the subject line “Application for Telecaller/Admin – [Your Name]” Show more Show less