Job Description

BHIVE is seeking a proactive and customer-focused Front Desk Executive with 1-3 years of experience to be the first point of contact at our dynamic workspace. The ideal candidate will embody professionalism and courtesy while managing day-to-day front desk operations. Key Responsibilities: Reception & Visitor Management: Greet and welcome visitors and clients in a friendly, professional manner. Handle incoming calls, emails, and other communications, directing them to the appropriate personnel. Manage end-to-end operations of the facility reception to ensure smooth functioning of all front desk activities. Maintain a tidy and organized reception area, adding significant value to our front desk operations. Administrative Support: Manage appointment calendars, meeting room bookings, and general office schedules. Assist with document management, data entry, and filing. Support the coordination of office events and meetings as needed. Customer Service: Provide prompt and accurate information about BHIVEs services and facilities. Resolve basic client queries and escalate issues when necessary. Ensure a positive and welcoming experience for all visitors. Facility Coordination: Liaise with the facilities team to report maintenance issues and ensure the smooth operation of the workspace. Assist with coordinating vendor services and routine office maintenance tasks. Other Duties: Perform additional administrative tasks as assigned by management. Support overall office operations to contribute to a productive work environment. Qualifications & Skills: 1-3 years of experience in a front desk or reception role. Excellent verbal and written communication skills. Proficiency in Microsoft Office Suite and familiarity with office equipment. Strong organizational skills and the ability to multitask effectively. A professional appearance and customer-first attitude. Ability to work both independently and collaboratively within a team. A high school diploma or equivalent; additional certification in Office Administration is an asset.