Job Description

Role & responsibilities Greeting visitors and clients. Answering and managing phone calls. Responding to emails and correspondence. Managing and organizing the front office area. Maintaining a professional and welcoming environment. Booking air tickets, including domestic and international flights. Arranging travel itineraries. Assisting with visa applications and travel documents. Handling travel-related inquiries and issues. Providing excellent customer service to clients and visitors. Addressing customer inquiries and resolving issues. Ensuring a positive and efficient experience for all interactions. Receiving and sorting incoming mail, packages, and courier deliveries. Ensuring accurate tracking and documentation of all deliveries. Distributing mail and packages to the appropriate departments or individuals. Preparing outgoing mail and packages for dispatch, including proper labelling and packing. Arranging for courier pickups and ensuring timely delivery. Maintaining records of outgoing mail and courier shipments. Assisting visitors with inquiries and directing them to the appropriate person or department. You will have the fourth Saturday of each month off, while all the other Saturdays are designated as workdays. **Food Policy: ** Only vegetarian food is allowed in the office area.