Frontline COE

Job Description

pprox. 12+ Years of experience in IT operations in Network and Network Security and Major Incident Management Processes ( Mandatory ITIL V3/V4 Foundation certification and preferably ITIL Intermediate certifications) 10 Years of Experience in Firewall /WAN/ DC LAN/Cisco ISE/LAN/LB/Server/Application Ops. CCNP / Network- Network Security Certifications. Knowledge on Python & PowerShell will be additional advantage. Compliance & Framework : Risk Assessment Procedure. Technical Strong technical competencies resulting from previous working experience at expert level within in IT operations in Network and Network Security and Major Incident Management Processes Good Experience in Firewall /WAN/SDWAN/ DC LAN/Cisco ISE/LAN/LB Operations Experience of Web Services and/Cloud Platform Knowledge in Server OS platforms Microsoft Office knowledge (Word, Excel, Project, PowerPoint) Knowledge about various software development methodologies, tools and databases Knowledge about business applications /services in multiple domains. Expertise : 1. 12+ years of experience in Firewall /WAN/ DC LAN/LAN/LB - Operations (L2 +L3) 2. Experience in driving high priority incident troubleshooting calls to resolution 3. Experienced in proactive & reactive problem management. 4. Experienced various network monitoring tools