IntroductionGames24x7 is Indias leading and most valuable multi-gaming unicorn. Were a full-stack gamingcompany, offering awesome game playing experiences to over 100 million players through ourproducts - RummyCircle, Indias first and largest online rummy platform, My11Circle, thecountrys fastest growing fantasy sports platform.A pioneer in the online skill gaming industry in India, Games24x7 was founded in 2006 when twoNew York University trained economists Bhavin Pandya, and Trivikraman Thampy met at thecomputer lab and discovered their shared passion for online games. Weve always been atechnology company at heart, and over the last decade and a half, weve built the organisationon a strong foundation of the science of gaming’, leveraging behavioural science, artificialintelligence, and machine learning to provide immersive and hyper-personalised gamingexperiences to each of our players.Backed by marquee investors including Tiger Global Management, The Raine Group, and MalabarInvestment Advisors, Games24x7 is leading the charge in India’s gaming revolution, constantlyinnovating and offering novel entertainment to players!Our 800+ passionate teammates create their magic from our offices in Mumbai, Bengaluru, NewDelhi, Miami, and Philadelphia.We are seeking an experienced and detail-oriented Data Analyst (DA-1) to join our growing team. The successful candidate will play a crucial role in analyzing and interpreting complex datasets, providing valuable insights to support strategic decision-making. What are we looking for?Position Title: Specialist - CRM- Position/Role DescriptionGeneral Accountabilities/Job ResponsibilitiesYou will ensure that our players' queries and/or concerns are duly addressed while our operational activities seamlessly provide our players with the best rummy experience on our website www.rummycircle.com. You will be at the forefront of that effort. You will be acting as the voice of Games24x7 and providing quality service our players responding to their queries by Phone Call, email or even through a Chat, in the process helping solve the queries raised by our players. You will work closely with several different teams like the product team, the technology team and the operations team to take all the necessary steps in addressing player concerns on www.rummycircle.com in a timely manner. You will be responsible for improvement in process/user experience and operations protocols and make our team more efficient. You will be responsible to build good rapport with players by following up with them periodically to ensure that they are having a great time playing on the site. Should be Flexible for shifts and with Work offs, which always would be rotational. Work offs would be mostly during weekdays, Saturday and Sunday will not be Work off options. Job SpecificationsMinimum 2-3 years of experience Must be customer-focused, and willing to do whatever it takes to resolve customer issue. Strong customer interaction skills and ability to work in a variety of customer situations. Ability to solve complex problems quickly, inventively and resourcefully. Good working knowledge of computers and the Internet; strong ability to develop new skills. Strong attention to detail. Avid Internet User, with strong inclination towards technology. Highly motivated and energetic team player, with excellent interpersonal skills.Must be willing to work in shifts and ready with rotational Work offs.MUST have strong Verbal and Written communication skills in Hindi, Telugu, and English. Knowing Tamil, or Kannada would be an added advantage. Job Location: Bangalore

Games24x7 is an India headquartered online gaming company with a portfolio that spans skill games. It was founded by New York University-trained economists Bhavin Pandya and Trivikraman Thampy in 2006. Backed by marquee investors including Tiger Global, The Raine Group, and Malabar Investment Advisors, the company specializes in using behavioral science, technology and artificial intelligence to provide an awesome game-playing experience across all its platforms. Games24x7 operates RummyCircle, the largest online rummy platform in India, and My11Circle, one of the countrys top fantasy sports platforms with offices in Mumbai, Bengaluru and Gurugram.RummyCircle offers India's Best Rummy Experience powered by cutting-edge technology. With over 5 billion games played in 2023 alone, RummyCircle brings to players the thrill of competition and the joy of winning. Whereas since 2019, My11Circle has been continuously innovating to offer captivating personalized experiences. In 2023 alone, over 500 million fantasy teams were created, rewarding players for their knowledge and passion for their favorite sports.Games24x7 emerged from the passion to connect people through games they have always loved and enjoyed. It is blending this passion with a scientific approach to constantly innovate and ensure that these timeless and evergreen games remain relevant and captivating.Job Description: Sr. Brand Executive (2-3 years)Position Overview:Games24x7 is diversifying its gaming portfolio to offer Ludo and we are seeking a dynamic and results-driven Sr. Brand Executive to join the Ludo brand team. Since the brand would be at its very nascent stage, it would be a critical role where you would be laying the foundation of the brand.The Sr. Brand Executive will play a crucial role in creating digital creative assets for all marketing communication mediums on external touchpoints and in-app to engage/retain newly acquired players. As a brand custodian, you will be responsible for designing high-quality and best-in-class digital assets. The ideal candidate for this role should be detail-oriented with exceptional creative skills and demonstrate a high level of ownership.Key Responsibilities:Creative DevelopmentExternal media campaigns:-The Sr. Brand Executive will work with the Brand Manager to comprehend the target audience and consumer insights to create digital communication assets used for user Acquisition and RetentionThe Sr. Brand Executive will work closely with the in-house graphic design team and external partners to produce digital assets that are interactive and engaging while ensuring that all advertising guidelines are followed.He/She will develop engaging content that communicates the brand's essence and resonates with the target audience.The Sr. Brand Executive will develop testimonial ad assets featuring winners of PokerCircle, which will help build the brand's trust and credibility.The Sr. Brand Executive will need to drive objective idea creation for new formats of contents and thumb-stopping ideas that can be scaled on Meta and GoogleIn-app campaigns:-Be user-centric to distill communication effectively, making it simple for players to understand complex offers and campaign constructs.The Sr. Brand Executive will be responsible for developing product marketing assets for different cohorts of players, as curated by the user growth team.Collaborate with cross-functional teams regularly to ensure that consistent design and communications are followed across all brand touchpoints.Social mediaThe Sr. brand executive will partner with in-house social media team to ensure brand consistency and ensure we are meeting social media targetsCreative Adaptation and ManagementThe Sr. Brand Executive will work closely with the in-house graphic design team and external partners to adapt digital assets ensuring that all advertising guidelines are followed and that relevant communication is clearly defined in user-centric mannerThe Sr. Brand Executive will define systems and processes in a systematic manner that can drive high efficiency in management of creative requests across cross-teamsAgency ManagementThe Sr. Brand Executive will also assist the Brand Manager in new partnerships, onboarding new vendors, and managing external partners.The Sr. Brand executive would be responsible for ensuring legal compliances and contracts with influencers are managed and tracked in a systematic mannerQualifications:Looking for candidates with a PGDM/MBA with experience of 2-3 years in brand management or marketing roles or account management roles at an advertising agency; preferably with in-app marketing campaign experience.Good visual and content conceptualization skills with an attention to detailAbility to be independent and juggle different types of projects with varied timelines.Detail understanding of design, copy, and web practicesStrong in analytics, data-driven experimentation and problem-solvingBrilliant interpersonal and communication skillsIn-depth knowledge of brand development and multichannel marketing modelsHungry to learn and grow and is a great team player