GCC Operations & Program Management Lead

Job Description

Thank you for your interest in working for our Company. Recruiting the right talent is crucial to our goals. On April 1, 2024, 3M Healthcare underwent a corporate spin-off leading to the creation of a new company named Solventum. We are still in the process of updating our Careers Page and applicant documents, which currently have 3M branding. Please bear with us. In the interim, our Privacy Policy here: https://www.solventum.com/en-us/home/legal/website-privacy-statement/applicant-privacy/ continues to apply to any personal information you submit, and the 3M-branded positions listed on our Careers Page are for Solventum positions. As it was with 3M, at Solventum all qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Job Description GCC Operations & Program Management Lead (Solventum) 3M Health Care is now Solventum At Solventum, we enable better, smarter, safer healthcare to improve lives. As a new company with a long legacy of creating breakthrough solutions for our customers’ toughest challenges, we pioneer game-changing innovations at the intersection of health, material and data science that change patients' lives for the better while enabling healthcare professionals to perform at their best. Because people, and their wellbeing, are at the heart of every scientific advancement we pursue. We partner closely with the brightest minds in healthcare to ensure that every solution we create melds the latest technology with compassion and empathy. Because at Solventum, we never stop solving for you. The Impact You’ll Make in this Role The GCC Operations & Program Management Lead is responsible for the strategic oversight, operational efficiency, and governance of the Global Capability Centre (GCC). This role ensures seamless service delivery, fosters collaboration, innovation, and drives transformation initiatives while maintaining strong stakeholder alignment. The incumbent will lead cross-functional programs, optimize processes, and enhance the GCC’s value proposition to the organization. Key Responsibilities Operations Management: Oversee the end-to-end operations of the GCC, ensuring alignment with organizational goals. Develop and implement best practices to drive operational excellence and service delivery. Monitor and optimize performance metrics, ensuring compliance with SLAs and KPIs. Manage risks, escalations, and business continuity planning. Program Management & Transformation Lead complex, high-impact programs and projects across multiple business functions. Define program roadmaps, milestones, and success criteria. Drive digital transformation and process automation initiatives. Align program execution with corporate strategies and objectives. Stakeholder Management & Collaboration Act as the primary point of contact between the GCC and global business leaders. Collaborate with internal and external partners to enhance service offerings. Drive transparency and accountability through regular updates and governance forums. Foster strong relationships with cross-functional teams to drive alignment and shared goals. Engage with regional and global leadership to ensure strategic priorities are met. Talent & Leadership Development Build and inspire a high-performing team, fostering a culture of innovation and agility. Develop capability-building programs to upskill employees with right sponsorship. Work for succession planning and career development for key roles. Your Skills And Expertise To set you up for success in this role from day one, Solventum requires (at a minimum) the following qualifications: Bachelor’s or master’s degree in business, IT, Operations, or a related field. Minimum of 12+ years' experience in GCC operations, program management, or a related domain. 15 years of experience will be an advantage Proven track record in leading large-scale transformation programs. Strong knowledge of IT service management, business processes, and global operations. Excellent stakeholder management, communication, and leadership skills. Experience in process automation, digital transformation, and change management. PMP, Six Sigma, or similar certifications are a plus. Key Competencies Strategic Thinking & Problem Solving Operational Excellence & Continuous Improvement Leadership & Team Development Change Management & Transformation Stakeholder Engagement & Relationship Management Analytical & Data-Driven Decision Making Why Join Us? Be at the forefront of driving innovation and efficiency in a global organization. Lead transformational initiatives that impact the business at a strategic level. Work in a collaborative and dynamic environment with global exposure. If you are a visionary leader with a passion for operational excellence and program execution, we invite you to be a part of our journey! Apply Now! Solventum is committed to maintaining the highest standards of integrity and professionalism in our recruitment process. Applicants must remain alert to fraudulent job postings and recruitment schemes that falsely claim to represent Solventum and seek to exploit job seekers. Please note that all email communications from Solventum regarding job opportunities with the company will be from an email with a domain of @solventum.com . Be wary of unsolicited emails or messages regarding Solventum job opportunities from emails with other email domains. Please note: your application may not be considered if you do not provide your education and work history, either by: 1) uploading a resume, or 2) entering the information into the application fields directly. 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