Profile: Database Administrator Exp: 5-10 yrsLocation: Sector 64, NoidaROLE PURPOSE:We are seeking an experienced Database Administrator (DBA) with deep expertise in Microsoft Azure to manage, optimize, and secure our database systems. The ideal candidate will have a solid foundation in both on-premises and cloud-based environments, ensuring the reliability, availability, and performance of our databases.ROLE and RESPONSIBILITIES:Design, implement, and maintain databases in Microsoft Azure, including Azure SQL Database, Cosmos DB, and other Azure database services.Manage and optimize database infrastructure, ensuring high availability, security, and reliability.Utilize Azure tools like Azure Monitor, Azure Security Center, and Azure Automation for monitoring, alerting, and automation.Perform performance tuning, query optimization, and index management.Troubleshoot and resolve database-related issues to ensure optimal performance.Analyze and refine database performance using data tools and SQL Profiler.Develop and implement robust backup and disaster recovery solutions in Azure.Manage database security, including user access, encryption, and auditing.Ensure compliance with data privacy regulations (e.g., GDPR).Regularly maintain databases, including patching, updates, and configuration changes.Automate routine database tasks to streamline operations.Manage database version control and deployments.Work closely with development, DevOps, and IT teams to provide database support.Support application teams with data migrations, transformations, and ETL processes.Provide expertise and support during system integration and database migrations to Azure. RequirementsBachelors degree in Computer Science, Information Technology, or related field.5+ years of experience as a Database Administrator.Expertise in Microsoft Azure database services (Azure SQL Database, Cosmos DB, etc.).Strong knowledge of T-SQL, query optimization, and indexing.Experience with backup, recovery, and high availability strategies in cloud environments.Familiarity with Azure DevOps, CI/CD pipelines, and Infrastructure-as-Code (IaC) tools.Microsoft Azure certifications (e.g., Azure Database Administrator Associate, Azure Solutions Architect).Experience with NoSQL databases and big data tools.Knowledge of database security, compliance standards, and regulatory requirements.Proficiency with PowerShell, Python, or other scripting languages for automation.

Job Title: UX DesignerJob Location: Noida, Sector-64Position Summary:Specialized in creating wireframes and prototypes using Invision and have driven A/B testing processes that improved conversion rates by 20%. With a proven track record in assisting product teams across industries (EdTech - prefer), consistently recognized for innovative solutions.Key Responsibilities:We're seeking a highly creative individual with exceptional skills in designing digital products.If you thrive on innovation and crafting visually stunning and user-friendly designs, we want you on our team.Create wireframes, prototypes, high-fidelity designs, and visualizations using Figma.Develop user-centric design solutions through research, strategy, and execution.Collaborate with cross-functional teams to ensure effective communication and project delivery.Communicate design ideas and prototypes to developers.Conduct usability testing and gather feedback from users to inform design decisions.Stay up to date with industry trends and best practices in UI/UX design.Skills & Qualification:Design DeckA minimum of 4 to 5 years of UX design experience is required.Strong portfolio of design projects.Excellent communication skills.Problem-solving aptitude & Design Thinking.Bachelors degree in design, Computer Science, Technology or in related fields.MUI componentsFigmaExtensive experience in using UX design best practices to design solutions.Ability to iterate designs and solutions efficiently and intelligentlyJoin us on this exciting journey!

Job Title: Associate Business AnalystJob Location: Noida, Sector-64Position Summary:Develop detailed requirements, features, coordination with UX designer, use cases, or other artifacts required to ensure a successful and quality product. Identify, create and maintain Functional Requirements, User Interface requirements, and Service interface requirements per the processes established in the organization.Key Responsibilities:Producing high-quality documentation that is appropriate for its intended audience.Understanding product requirements and end-user needs and driversReview, Analyse, and interpret Business Requirements Documents (BRD) and providing feedback on key functionalities and technical feasibilityAnalyse and translate BRDs into Functional Requirements Document (FRD)Elicit and analyse all requirements, including business rules.Identify and document all business, product, and process requirements.Develop detailed requirements, features, storyboards, use cases, or other artifacts required to ensure a successful and quality productIdentify, create and maintain Functional Requirements, User Interface requirements, and Service interface requirements per the processes established in the organization.Partner with the business and technical teams and create and maintain the Functional design for the various modules in the platformGood analytical and problem analysis skillsDeliver PRDs/Stories (Product Requirements Documents) with corresponding justificationDevelop prototypes and Business Use Case Scenarios to facilitate the gathering and documentation of requirementsFollow the SDLC/Agile process established in the organization and create and maintain all relevant requirements artifactsUnderstand and prioritize product requirements and end-user needs and driversAssist in beta and pilot programs with early-stage products and samplesWork with cross-functional teams across multiple countries and time zonesSkills & Qualification:Excellent Documentation skills.Good understanding of Business Process Modelling & Notations (BPMN)Good knowledge of Software Development Life cycle (SDLCS).Tools- Jira, any prototyping/workflow designing tool.A minimum of 1 to 4 years of experience is required.Excellent communication skills.Problem-solving aptitude.Bachelor's degree.

Job Title: Associate Front-End Developer (Next.js, React.js)Location: Noida, Sector-64 (WFO)Experience: 1-4 yearsJob Description:We are seeking a Next.js Developer who has hands-on experience with building and deploying server-side rendered (SSR) and statically generated (SSG) web applications. As part of our team, you will be responsible for developing cutting-edge web applications, ensuring their performance, scalability, and seamless integration with backend systems.Key Responsibilities:Build and maintain high-quality, performant web applications using Next.js, focusing on SSR and SSG capabilities.Design and implement reusable, modular UI components and ensure adherence to best practices in code structure and design patterns.Focus on web performance optimization strategies, ensuring fast load times, efficient rendering, and high scalability for web applications.Work with backend developers to integrate RESTful APIs, GraphQL, or other data sources with the front-end application built with Next.js.Collaborate closely with designers, product managers, and backend developers to ensure seamless integration of the frontend with other services and to create a user-friendly experience.Write automated tests (unit and integration) and ensure high-quality code through code reviews and debugging.Ensure that the application code remains maintainable, modular, and up-to-date with the latest Next.js features and best practices.Required Skills & Qualifications:1-4 years of experience in frontend development, with a focus on Next.js and React.js.Solid understanding of server-side rendering (SSR) and static site generation (SSG) with Next.js.Deep knowledge of React.js, including hooks, context API, and class components.Proficient in Next.js, including its routing, SSR, and SSG capabilities.Strong experience with JavaScript (ES6+), HTML5, CSS3, and related web technologies (Flexbox, Grid, etc.).Experience working with state management tools (e.g., Redux, React Context).Strong focus on website performance, including strategies for code splitting, lazy loading, and optimizing the user experience.Proficiency with Git for version control and familiarity with modern development workflows using npm/yarn, Webpack, and Babel.Experience working in Agile environments and participating in Sprint planning and Scrum ceremonies.

Job Title: Senior Front-End Developer (Next.js, React.js)Location: Noida, Sector-64 (WFO)Experience: 5-7 yearsJob Description:We are seeking a Next.js Developer who has hands-on experience with building and deploying server-side rendered (SSR) and statically generated (SSG) web applications. As part of our team, you will be responsible for developing cutting-edge web applications, ensuring their performance, scalability, and seamless integration with backend systems.Key Responsibilities:Build and maintain high-quality, performant web applications using Next.js, focusing on SSR and SSG capabilities.Design and implement reusable, modular UI components and ensure adherence to best practices in code structure and design patterns.Focus on web performance optimization strategies, ensuring fast load times, efficient rendering, and high scalability for web applications.Work with backend developers to integrate RESTful APIs, GraphQL, or other data sources with the front-end application built with Next.js.Collaborate closely with designers, product managers, and backend developers to ensure seamless integration of the frontend with other services and to create a user-friendly experience.Write automated tests (unit and integration) and ensure high-quality code through code reviews and debugging.Ensure that the application code remains maintainable, modular, and up-to-date with the latest Next.js features and best practices.Work on the deployment pipeline and optimize CI/CD processes to ensure smooth deployment of Next.js applications to production.Required Skills & Qualifications:5-7 years of experience in frontend development, with a focus on Next.js and React.js.Solid understanding of server-side rendering (SSR) and static site generation (SSG) with Next.js.Deep knowledge of React.js, including hooks, context API, and class components.Proficient in Next.js, including its routing, SSR, and SSG capabilities.Strong experience with JavaScript (ES6+), HTML5, CSS3, and related web technologies (Flexbox, Grid, etc.).Experience working with state management tools (e.g., Redux, React Context).Strong focus on website performance, including strategies for code splitting, lazy loading, and optimizing the user experience.Proficiency with Git for version control and familiarity with modern development workflows using npm/yarn, Webpack, and Babel.Experience writing tests using Jest, Mocha, Cypress, or similar testing frameworks.Strong communication skills to work effectively within a team, including collaboration with product, design, and backend teams.Experience working in Agile environments and participating in Sprint planning and Scrum ceremonies.

Job Title: ERP System ConsultantBusiness Function/Sub Function: FinanceLocation: Noida, IndiaPosition Overview:Working with the Finance Systems Manager, the role will ensure that ERP system is available and fit for purpose. The ERP Systems Developer will be developing the ERP system, providing comprehensive day-to-day support, training and develop the current ERP System for the future.Key Responsibilities: Working across a number of ERP Systems preferably Unit4 ERP modules or Oracle (Fusion & NetSuite), SAP, Workday focusing mainly on Financials, account payable and receivable, General ledger, Financial Accounting, System configuration and setup, Budgets.Development Customized Report in account payable and receivable, Financial Accounting.Resolve ERP technical queries as these arise.User access and Data control on any ERP system such as Oracle, SAP, Workday, Unit4 to ensure robust control of sensitive data and access by stakeholders.Assist with ERP development work, module implementation and improvement work.Work collaboratively and manage outputs of third-party such as Oracle, SAP, Workday or Unit4 implementation partners.Maintain reporting structures, system parameters, attribute data and chart of accounts. Train and share knowledge within the wider Team.Supporting a broad user base of ERP with a range of system queries across 1st/2nd/3rd linesGood hands-on, technical skills, as well as experience delivering process-based functional improvements.Analysing and documenting current system processes to identify areas for improvement.Any other reasonable requests.Experience with Oracle, SAP, Workday, Unit4 (Formally Known as Agresso) ERP software or other similar ERP applicationBachelor's degree required in a related field, or equivalent combination of education and experience.Ability to communicate effectively with technical or non-technical audiences, to understand business needs and turn requirements into reality.Good troubleshooting, problem-solving skills.Good verbal and written communication skills.Self-starter, fast learner, and results oriented. Work well both independently and in a team environment. Qualifications:MBA (Finance) preferredFamiliar & Understanding of Finance modulesJoin us on this exciting journey!

Job Title: ERP Systems ConsultantLocation: Noida, IndiaPosition Overview:Working with the Finance Systems Manager, the role will ensure that ERP system is available and fit for purpose. The ERP Systems Developer will be developing the ERP system, providing comprehensive day-to-day support, training and develop the current ERP System for the future.Key Responsibilities: Working across a number of ERP Systems such as Oracle, SAP, Workday, Unit4 ERP modules, focusing mainly on Financials, account payable and receivable, General ledger, Financial Accounting, System configuration and setup, Budgets.Development Customized Report in account payable and receivable, Financial Accounting.Resolve ERP technical queries as these arise.User access and Data control on any ERP system such as Oracle, SAP, Workday, Unit4 to ensure robust control of sensitive data and access by stakeholders.Assist with ERP development work, module implementation and improvement work.Work collaboratively and manage outputs of third-party such as Oracle, SAP, Workday or Unit4 implementation partners.Maintain reporting structures, system parameters, attribute data and chart of accounts. Train and share knowledge within the wider Team.Supporting a broad user base of ERP with a range of system queries across 1st/2nd/3rd linesGood hands-on, technical skills, as well as experience delivering process-based functional improvements.Analyzing and documenting current system processes to identify areas for improvement.Any other reasonable requests.Experience with Oracle, SAP, Workday, Unit4 (Formally Known as Agresso) ERP software or other similar ERP applicationBachelor's degree required in a related field, or equivalent combination of education and experience.Ability to communicate effectively with technical or non-technical audiences, to understand business needs and turn requirements into reality.Good troubleshooting, problem-solving skills.Good verbal and written communication skills.Self-starter, fast learner, and results oriented. Work well both independently and in a team environment. Qualifications:MBA (Finance) preferredFamiliar & Understanding of Finance modules.Join us on this exciting journey!

Job Title: Senior DevOps Engineer (WFO-5 days)Position Summary:We are seeking highly accomplished DevOps Engineer who can be the part of the GEDU IT Engineering Team at GEDU Noida. The person should preferably have worked as a DevOps Engineer in any Software Product development organization.Duties and Responsibilities:Overseeing the entire software release process, making sure that everything runs smoothly and on schedule.Collaborating with development and operations teams to ensure seamless integration between both groups, fostering better communication and cooperation.Planning and coordinating software releases, including setting release dates, tracking progress, and resolving any issues that may arise.Implementing and maintaining release management tools and processes to automate and streamline release activities.Ensuring that proper testing and quality assurance procedures are followed to minimize risks and ensure a high-quality end product.Monitoring and managing software deployment, including troubleshooting, and resolving any issues that may arise during the rollout.Training and supporting team members in the use of release management tools and best practices, helping to build their knowledge and expertise.Continuously evaluating and improving release management processes to stay current with industry trends and best practices.Communicating effectively with stakeholders about release plans, schedules, and any changes or issues that may impact the release.Ensuring compliance with relevant industry standards and organizational policies in the release management processRequired Skills and Qualifications:Automating the devops pipelines using ARM/ BICEP templates.Background in software development or systems administrationHands on experience with DevOps tools like Azure Pipelines and Jenkins etc., cloud platforms, and automation software is crucial.Experience in managing release on Dev, QA, Staging, UAT, Pre-Prod, Prod and Disaster recovery environments.Creating Policy setup environments.Experience of working on using Code Branching and Merging StrategiesExperience of setting up communication protocol for updating stakeholders on release update etc.Prior experience of working with distributed agile scrum teams.Prior experience of handling release management, rollback and disaster recovery plans and having appropriate measures.Prior experience working with global clients.Nice to have Skills and Qualifications:Prior experience of working in a start-up cultureprior experience of working in Agile SAFe and PI PlanningPrior experience of working in Ed-Tech/E-Learning companiesAgile Scrum and Agile SAFe certificationPrior experience of preparing the Release Calendar for difference releases after communication with stakeholdersExperience in creating release dashboards in Atlassian JIRA/Confluence or other Wikis.Working on Knowledge of Terraform.Working knowledge of Deploying Cloud Native Applications.Preparation of release management plan and creating workflows in tools like JIRA/Atlassian for approval processes etc.Experience:5-7 years of experience as a DevOps Engineer and Release Management ProfessionalEducational Qualification(s):BE/B.Tech/MCA/M.Tech or equivalent with relevant experienceAgrima SinghTalent Acquisition SpecialistContact No:9899229472

JOB TITLE: Senior Executive/Assistant Manager-Travel Desk BUSINESS FUNCTION/ SUB-FUNCTION: Travel Desk Operations LOCATION: Noida Role Purpose:We are looking for an excellent Travel Desk Coordinator to craft effective support in corporate travel operations and policies and handle traveling activity and programs. You will be the go-to person for any relevant matter from booking tickets, visa or Hotels to reconciling vendor invoices and manage the expenses while ensuring travel safety.Travel Desk Coordinator doesnt just handle travel arrangements. They should be strategic thinkers and able to create travel policies according to the companys needs. If you add excellent people skills, organizational ability, and a great deal of professionalism, then youre someone wed like to meet.The goal is to ensure employee travel is safe and organized according to company policy. Role and Responsibilities: Assist in booking multi-destination international flights and Hotels or any other difficult travel arrangements through designated travel agency. Act as key contacts between GEDU and travel agency or Hotels. Assist in booking cost effective Hotels or Apartments for global locations. Arranging taxi transportation and ground coordination.Assist in finance tasks like submitting statements on a timely basis clearing dues, help with reconciliation, etc. Facilitate the line support with Travel process and OBTs Globally.Monitoring Online Booking tool performance for Support in preparing TMC reporting.Be the ambassador of the Travel Process in GEDU! Developing and maintaining internal working relationships with stakeholders like finance, sales, marketing etc. Identify savings opportunities, efficiency and process enhancements Support in global travel events, on efficiency, process and savings Support in complaint handling Point of contact for visa requirements and e-visa formalities and submission. Essential Skills and ExperienceBachelors Degree (or equivalent) in Tourism, Hospitality, IATA - UFTAA, or a related field, with 8+ years of experience in global travel management or a similar service-oriented role, preferably in a corporate or global organization.Excellent verbal and written communication skills (in English at a minimum, second language is a benefit)Experience in Event operations/MICE would be Preferred. Flexibility and a collaborative mindset, with a strong commitment to being an active team player and empowering others to succeed. Prior knowledge in travel planning and/or programs (i.e., Sabre, GDS- Global Distribution System) (e.g., travel agent background)Articulate and resourceful with organizational skills having sharp attention to detail and the ability to manage multiple projects simultaneously.Strong organization, decision making, and time management skillsHighly responsive customer service orientation, with a demonstrated ability to work effectively across cultural and organizational boundaries.

Key Responsibilities:Highly motivated individual who can deliver high-quality software solutions.Oversee the entire software development lifecycle, from planning and design to implementation, testing, and deployment.Collaborate with stakeholders to gather requirements, define project scope, and create detailed project plans.Ensure projects are delivered on time, within scope, and within budget.Conduct regular team meetings, code reviews, and performance evaluations.Identify and address technical and operational challenges to maintain project momentum.Foster a positive team environment, encouraging collaboration and professional growth.Required Skills and Qualifications:Bachelors degree in computer engineering/science or a related fieldMinimum of 7 to 10 years of professional experience in web application development.Minimum 2 to 3 years of experience in AI/ML and automation technologies.Should have worked on technologies like Microsoft ASP.Net, ASP.NET MVC, JavaScript, jQuery, Angular, React, Entity FrameworkShould have working experience in programming languages like python, C#.Understanding of Chatbot Architecture especially based on Microsoft Bot framework.Knowledge of Machine Learning & Artificial IntelligenceExperience in integrating chatbot with different messaging platform like (Facebook, WhatsApp, Microsoft Teams or Telegram)Experience in library like PyTorch, TensorFlow or others.Experience in Large Language Models (LLMs) and Deep learning techniques.Experience in Natural Language Processing (NLP)Experience in Docker and Kubernetes.Experience on Microsoft Azure Cognitive Services, spaCy, NLTK (Natural Language Toolkit), LUIS (Language Understanding Intelligent Service)Ability to work with RESTful APIs, PostgreSQL, SQL Server.Experience in OOPS, Design Pattern and n-tier architecture applicationExtensive experience with multithreading and multiprocessing techniques to optimize application performance.Knowledge about HMTL5, CSS3, JavaScript. Knowledge about Web Development React or Vue.jsKnowledge about cloud services like Microsoft Azure or AWSShould have implementation experience in the implementation of Microservices architectureKnowledge of modern authorization mechanisms, such as JSON Web TokenStrong understanding of software design principles, API development, and database optimization.Knowledge of database systems, including Relation Database (like SQL Server, PostgreSQL).Knowledge about Non-Relation Database like MongoDB will be added advantage.Prior experience in the Education Technology Industry is a plusExcellent oral and written communication skills in EnglishFamiliarity with agile development methodologiesKnowledge of software development life-cycle methodologies e.g. Iterative, SCRUM, Agile, etc.Experience of code review and code refactoring with best industry practices.Must have knowledge of working on code repository (Azure Repos, GIT etc.)Ability to learn and implement new technologies in a fast-paced dynamic environment.

Position Overview:We are seeking highly accomplished Azure Devops Engineer who can be the part of the GEDU IT Engineering Team at GEDU Noida. The person should preferably have worked as Azure DevOps Engineer in any Software Product development organization and has experience in delivering scalable Web/Mobile/SaaS/Cloud Products in agile methodology. Duties and Responsibilities:Overseeing the entire software release process, making sure that everything runs smoothly and on schedule.Collaborating with development and operations teams to ensure seamless integration between both groups, fostering better communication and cooperation.Planning and coordinating software releases, including setting release dates, tracking progress, and resolving any issues that may arise.Implementing and maintaining release management tools and processes to automate and streamline release activities.Ensuring that proper testing and quality assurance procedures are followed to minimize risks and ensure a high-quality end product.Monitoring and managing software deployment, including troubleshooting, and resolving any issues that may arise during the rollout.Training and supporting team members in the use of release management tools and best practices, helping to build their knowledge and expertise.Continuously evaluating and improving release management processes to stay current with industry trends and best practices.Communicating effectively with stakeholders about release plans, schedules, and any changes or issues that may impact the release.Ensuring compliance with relevant industry standards and organizational policies in the release management process.Required Skills and Qualifications:Automating the devops pipelines using ARM/ BICEP templates.Background in software development or systems administration.Hands on experience with DevOps tools like Azure Pipelines and Jenkins etc., cloud platforms, and automation software is crucial.Experience in managing release on Dev, QA, Staging, UAT, Pre-Prod, Prod and Disaster recovery environments.Creating Policy setup environments.Working on Knowledge of Terraform.Working knowledge of Deploying Cloud Native Applications.Experience of working on using Code Branching and Merging Strategies.Experience of setting up communication protocol for updating stakeholders on release update etc.Prior experience of working with distributed agile scrum teams.Prior experience of handling release management, rollback and disaster recovery plans and having appropriate measures.Prior experience working with global clients.Nice to have Skills and Qualifications:Prior experience of working in a start-up culture.prior experience of working in Agile SAFe and PI Planning.Prior experience of working in Ed-Tech/E-Learning companies.Agile Scrum and Agile SAFe certification.Prior experience of preparing the Release Calendar for difference releases after communication with stakeholders.Experience in creating release dashboards in Atlassian JIRA/Confluence or other Wikis.Preparation of release management plan and creating workflows in tools like JIRA/Atlassian for approval processes.

Role & responsibilities Basic Accounting Principles Understanding of concepts like double-entry bookkeeping, accrual vs. cash accounting, and financial statements (P&L, Balance Sheet, Cash Flow). Excel Proficiency Should know how to use formulas (SUM, IF, VLOOKUP, Pivot Tables) and work with large datasets.Accounting Software Experience with Tally, QuickBooks, Zoho Books, or SAP is a plus.Accounts Payable (AP) & Accounts Receivable (AR) Understanding of invoice processing, vendor payments, and collections.Reconciliation Skills – Bank reconciliations, ledger reconciliations, and resolving discrepancies Basic Taxation Knowledge – Awareness of GST, TDS, Income Tax.Preferred candidate profile Pursuing or recently completed a degree in Finance, Accounting, or Economics. Strong analytical skills and proficiency in Microsoft Excel. Good communication and attention to detail. Proactive and eager to learn.

Job Title: IT Operation Support SpecialistBusiness Function/Sub Function: IT Infra & OperationLocation: Noida, IndiaPosition Overview:We are looking for a highly accomplished IT Infrastructure, Operations, and ITSM Specialist to join the GEDU IT Infra & Operations Team at our Noida office. This role requires a dynamic professional with expertise in IT infrastructure, operations, network support, and IT service management, along with hands-on experience in Microsoft Azure, Office 365, and endpoint security solutions.The ideal candidate should have a strong technical background, proven leadership skills, and a user-centric approach. They will be responsible for leading IT support teams, ensuring the stability and security of IT infrastructure, and driving operational excellence. Working across multiple time zones as per business needs, they will collaborate with product managers, architects, and R&D teams to enhance IT services and align technology strategies with business objectives.This role demands a proactive mindset, the ability to manage critical IT projects, and a focus on continuous improvement, automation, and security compliance. If you are passionate about delivering seamless IT experiences, driving innovation, and building robust IT operations, we encourage you to apply.Key Responsibilities:IT Infrastructure & Operations Management Oversee the design, implementation, and maintenance of IT infrastructure, including cloud, on- premise, and hybrid environments. Manage Azure Active Directory, Entra ID, Office 365, and endpoint security solutions to ensure seamless IT operations. Monitor system performance, availability, and security to proactively address potential risks and minimize downtime. Ensure effective backup, disaster recovery, and business continuity planning for IT services.IT Service Management (ITSM) & Support Lead incident, problem, change, and service request management in alignment with ITIL best practices. Establish and enforce ITSM processes and SLAs to ensure prompt and effective resolution of IT issues. Maintain and update ITSM documentation, including SOPs, knowledge base articles, and system documentation. Collaborate with cross-functional teams to enhance service efficiency and user experience.Security, Compliance & Identity Management Implement and manage security baselines, compliance policies, and endpoint security solutions (e.g., Microsoft Defender, Purview). Oversee Multi-Factor Authentication (MFA), Single Sign-On (SSO), and Privileged Identity Management (PIM) for enhanced security. Ensure compliance with global security standards and regulatory requirements. Manage Zero Trust principles and enforce security hardening practices.Team Leadership & Vendor Management Lead and mentor a team of IT support engineers, ensuring high performance and continuous skill development. Manage relationships with third-party vendors and service providers, ensuring SLA adherence and prompt resolution of escalations. Drive collaborative problem-solving and knowledge sharing across the IT team. Automation & Process Optimization Develop and automate IT workflows using PowerShell scripting and Microsoft Graph API. Continuously optimize IT processes and drive innovation to improve operational efficiency. Identify opportunities to reduce manual effort and enhance self-service capabilities.Networking & Cloud Infrastructure Administer network services, firewalls, VPNs, and hybrid cloud integrations for secure connectivity. Oversee Azure Virtual Networks, ExpressRoute, VPN Gateways, and hybrid identity management. Troubleshoot and optimize network and cloud configurations for performance and security.Project & Stakeholder Management Manage IT infrastructure projects, upgrades, and migrations based on business requirements. Collaborate with business leaders, product managers, and R&D teams to align IT strategies with organizational goals. Provide regular reports and insights on IT performance, risks, and improvement plans.Qualifications: Bachelors degree in computer science, Information Technology, Engineering, or a related field. A masters degree in IT Management or related disciplines is a plus. Professional Certifications (Preferred but not mandatory): Microsoft Certifications:Microsoft Certified: Azure Administrator Associate (AZ-104)Microsoft Certified: Identity and Access Administrator (SC-300)Microsoft 365 Certified: Modern Desktop Administrator Associate IT Service Management (ITSM) & Security Certifications:ITIL v4 Foundation (or higher) for ITSM best practicesCompTIA Security+ or CISSP for security management Networking Certifications:Cisco CCNA/CCNP, Aruba, or Arista networking certifications are a plusWork Experience: 3 to 7 years of experience in IT Infrastructure, Operations, ITSM, and Network Administration. Hands-on experience in Microsoft Azure, Office 365, Entra ID, Intune, and Endpoint Security. Strong knowledge of ITIL processes, service management tools, automation, and PowerShell scripting. Proven experience in leading IT support teams, managing IT projects, and collaborating with cross-functional teams.Key Skills & Competencies: Deep expertise in cloud, hybrid IT environments, and IT service management. Strong problem-solving skills and the ability to troubleshoot complex technical issues. Excellent communication, leadership, and stakeholder management skills. Ability to work across different time zones as per business needs. Strong analytical mindset, with a focus on continuous improvement and automation.Join us on this exciting journey!