Global Bill To Cash Manager

Job Description

About the Role Were looking for a Global Bill to Cash Manager to lead our end-to-end Bill to Cash operations from our Finance Shared Services Center in Bengaluru . Youll lead a high-performing team of 10+ internal Flora Foodies and a 50+ member BPO workforce, ensuring smooth operations, strategic transformation, and consistent value delivery across global markets. This is a career-defining leadership opportunity to drive innovation, lead transformation, and partner with senior global stakeholders to build best-in-class B2C operations. What You'll Do Own and lead the global Bill to Cash operations , including Billing, Collections, Cash Application, Credit Management, Disputes & Master Data. Lead, coach, and inspire a growing team within Flora and manage BPO performance. Define and execute the future strategy for Bill to Cash, driving transformation projects and process excellence. Ensure governance, policy compliance, and performance improvement in collaboration with global stakeholders (Finance, Treasury, Tax, IT, etc.). Drive continuous improvement using automation, tooling changes, and process reengineering. Maintain up-to-date documentation (process flows, RACI, SOPs), acting as a process SME. Represent Bill to Cash in strategic initiatives, audits, and system enhancements. What You Bring 15+ years of progressive experience in Bill to Cash with 5+ years in leadership roles managing teams and BPO partners. Deep knowledge of the full Order-to-Cash lifecycle ; upstream order processing exposure is a plus. Experience leading transformation and change management across global organizations. Expertise in SAP (SD, FI) and working knowledge of tools like Trade Promotion Management, EDI, RPA, Power BI, e-invoicing, and workflow systems. Strong leadership skills with a “lead by example” mindset and a passion for people development. Excellent communication, analytical thinking, and cross-cultural collaboration skills. You’re a Great Fit If You Are A strong performer and trusted leader in your current/previous roles. Outcome-driven with a global mindset and passion for operational excellence. A team builder who fosters empowerment, agility, and accountability. Comfortable managing complexity, ambiguity, and change. Why Join Flora Food Group? At Flora, you’ll find a fast-paced, purpose-driven culture where you’re empowered to lead, innovate, and grow. We offer a dynamic, inclusive environment with the opportunity to make a real impact on people’s health and the planet. **Please apply only if you have all the relevant experience otherwise candidature will not be considered for screening**