Customer care executives analyze customer purchasing habits, returns, and complaints to make adjustments to their customer care strategy as necessary. They also analyze the communication cycle between their employees and customers using client relationship management. Candidate having experience in electrical electronics Background preferable for Handling defense base customer Full job description Customer Assistance: Respond to customer inquiries via phone, email in a timely and professional manner. Aware Provide product information, answer questions, and resolve complaints or issues. Assist customers with account management, billing, and technical support inquiries. Issue Resolution: Troubleshoot and resolve customer issues related to products account problems. Escalate complex issues to the appropriate team or department for further resolution. Work with cross-functional teams such as Operations, Quality, rejection, Payment Related Query. Order Management: process orders, returns, and exchanges as needed. Ensure accuracy and completeness of order details and follow up to ensure timely delivery. Handle escalated customer inquiries and complex issues. Able to handle pressure Work Load Ability to analyze data and generate actionable in skills build strategy accordingly like billing, Customer Delivery Date Extension, Late Delivery. Strong organizational and multitasking skills. Managing daily operations: Overseeing the customer support department s day-to-day functions. Handling escalations: Responding to escalated customer support issues. Implementing processes: Developing and revising customer support policies to enhance customer satisfaction. Training and development: Informing the team about new products, procedures, and trends, and overseeing ongoing training efforts. Problem-solving skills: Well-developed arbitration skills and the ability to remain impartial. Multitasking: Ability to handle multiple tasks with precision.

Junior Sourcing _ Electronics 1. Sourcing and Supplier Management: o Assist in identifying potential suppliers for electronic components and products. o Assist Category managers to getting quotes on time o Help establish and maintain relationships with suppliers, ensuring smooth communication and transaction flow. 2. Supplier and Market Research: o Assist in researching new suppliers, technologies, and market trends for electronic components and products. o Support in conducting market analysis to compare suppliers, pricing, and technological advancements. 3. Cross-Functional Collaboration: o Work closely with internal teams, including Sourcing, Purchase, Operations understand the company s needs and align procurement activities. Skills and Qualifications: 1. Education: o A bachelor s degree in business administration, Supply Chain Management 2. Experience: o 1-2 years of experience in purchasing, procurement, or supply chain management (preferably in the electronics industry, but not mandatory). o Exposure to sourcing or buying electronic components like semiconductors, resistors, capacitors, or circuit boards is desirable. 3. Skills: o Strong communication and negotiation skills. o Ability to analyse data and perform basic cost analysis. o Familiarity with ERP systems or purchasing tools. o Basic understanding of electronics products and components. o Strong organizational skills with the ability to manage multiple tasks simultaneously. 4. Personal Traits: o Proactive: Ability to take initiative in tasks and manage multiple priorities. o Team player: Comfortable working in a collaborative environment. o Problem-solving: Ability to think critically and help resolve issues related to sourcing activities o Adaptable: Ability to adjust to changes in demand, supply chain disruptions, or changes in market conditions. 5. Technical Understanding: o Basic understanding of the electronics industry and common components. o Familiarity with product lifecycle management and how it relates to procurement. Working Environment: The Junior Electronics Buyer typically works in an office environment and may occasionally be required to visit suppliers, attend trade shows, or collaborate with production teams. The role is largely desk-based, but may require coordination across different time zones, especially if dealing with international suppliers. This role is ideal for someone who is looking to start their career in electronics procurement, with room for growth into more senior buyer or sourcing roles as they gain experience and industry knowledge. The role is entry-level but requires the ability to learn quickly, collaborate across teams, and manage sourcing activities efficiently.

Job Summary We are seeking an experienced Inside Sales Representative (ISR) to join our team. The successful candidate will be responsible for promoting our products on social media platforms, handling sales inquiries, and managing customer relationships. The ideal candidate will have excellent communication skills, experience with LinkedIn Sales Navigator, and knowledge of handling e-commerce portals. Key Responsibilities Promote products on social media platforms to generate leads and drive sales Handle sales inquiries, respond to customer queries, and provide product information Manage customer relationships, build trust, and ensure customer satisfaction Utilize LinkedIn Sales Navigator to prospect new customers and expand existing relationships Collaborate with cross-functional teams to achieve sales targets and business objectives Analyze sales data, track performance metrics, and provide insights to improve sales strategies Requirements Minimum 2 years of experience as an Inside Sales Representative (ISR) Excellent communication, interpersonal, and negotiation skills Experience promoting products on social media platforms and handling LinkedIn Sales Navigator Knowledge of handling e-commerce portals and ERP systems Proficient in Office 365, with knowledge of Power BI being an added advantage Experience dealing with various foreign currencies What We Offer Competitive salary and benefits package Opportunity to work with a dynamic and growing organization Collaborative and supportive work environment Professional development and growth opportunities

Responding promptly to customer inquiries through various channels such as phone, email, and social media Understanding customer needs and providing appropriate solutions and attention Communicating with customers about their experiences with a product or service Providing information about products and services, taking orders, and addressing customer complaints Keeping records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken Escalating unresolved issues to the designated internal teams for further investigation Working closely with the product or service teams to learn about product details, services, and warranties on offer Providing feedback on the efficiency of the customer service process and contributing to the development of customer service policies and procedures Maintaining a thorough knowledge of the organization s products or services and ensuring this knowledge is kept up to date Ensuring customer satisfaction and providing professional customer support

Key Responsibilities: : - - Payment Follow-Up Monitoring : Monitor and follow up on outstanding receivables, conduct aging analysis, and prioritize collections efforts. Communicate with customers via email, phone, or written correspondence to resolve overdue accounts and arrange payment plans. Update the Goods Receipt and User Decision status in our system based on the information from the BEL SRM portal. - Sales Team Coordination: Work with the Sales Team to ensure accurate and timely payments-related documentation, including invoices, contracts, and order confirmations. Provide updates on accounts requiring attention to avoid delays. - Document Management: Prepare and send invoices, statements, and credit notes. Ensure completeness and accuracy of customer records and billed amounts etc. - Dispute Resolution: Address and resolve payment discrepancies or disputes by collaborating with customers and internal teams. - Reporting Compliance : Provide regular reports on the status of receivables, assist in monthly closing activities, and ensure compliance with company policies and accounting standards. - Customer Relationship Management: Build positive customer relationships, respond to inquiries, and maintain a customer-focused approach while achieving receivables goals. - Cash Application Support: Assist with the application of customer payments, reconcile accounts, and resolve discrepancies. *Preference may be given to male candidates. Educational Qualifications: BCom, Finance, Business Administration, or a related field is often required. Skills Required: Attention to Detail: Accuracy in handling financial data is critical. Communication Skills: Ability to interact professionally with clients and internal teams. Problem-Solving Skills: Ability to resolve issues related to payments or invoicing. Time Management: Ability to manage multiple tasks and prioritize effectively. Technical Skills: Proficiency in accounting software (like NetSuite, word, or Excel) is often required. Negotiation Skills: Ability to handle sensitive payment discussions with clients, Letter Drafting. Experience :- -1yrs of experience in accounts receivable or a similar role in accounting or finance is expected. Personal Attributes: Strong organizational and multitasking abilities. Ability to work independently and as part of a team.

We are currently looking for a dynamic and results-oriented Sales executive to join our team at Global Electronics. As a sales team member, you will drive business growth by understanding customer needs, working in trading & manufacturing organization and effectively articulating the value of our products or services. Your role will be pivotal in effectively communicating information to customers and helping to develop and maintain relationships to build trust. Responsibilities: Generating new enquiries and complexity for reaching high-level of accuracy in orders Working with the defense organization and other govt. organizations Ensuring proper information on new updates of our current clients and reaching out to their requisitions Contributing to greater heights in sales development. Authorizing timely payment collection from clients and reporting it to the Departmental head for any consequences. Chasing monthly attributes of target set-up by the Trading department. Ensuring proper workflow of communication from department and RM about the latest exploration of clients. Required Skills and Qualifications: Any diploma or degree, science graduate, in electronics or related field. 2-4 years of experience in a similar sales role. Ability to understand CRM concepts Excellent interpersonal and communication skills with the ability to build rapport and establish strong relationships with customers and internal teams. Strong problem-solving and analytical skills, with the ability to identify customer needs and propose innovative solutions. Self-motivated and target-driven with a proven track record of meeting or exceeding sales targets and driving revenue growth.

Key Responsibilities: Sales Invoices E-Invoices: Prepare and process sales invoices and e-invoices, ensuring compliance with regulatory requirements and internal policies. Accounting Entries: Perform accounting entries for sales, purchases, and journal entries, ensuring accurate financial records. Supplier Payments: Make timely bank payments to suppliers (domestic and International) according to their payment terms . Sundry Creditors Management: Effectively manage sundry creditors, perform balance confirmations, and resolve any discrepancies or issues with creditors. GST Returns: Prepare and file monthly GST returns (GSTR 1 GSTR 3B) and manage the preparation and filing of GST annual returns. GST Reconciliation: Perform monthly GST reconciliation with the GST 2B and the electronic ledger, ensuring alignment with filed returns. GST Refund Claims: Prepare GST refund claims on a monthly or quarterly basis, ensuring timely submission and compliance. TDS, PT, PF ESIC Payments: Perform monthly calculations and ensure timely payments are made in accordance with tax regulations. Inventory Accounting: Oversee and maintain inventory accounting in JDE, ensuring accurate recording and valuation of inventory. Bank Reconciliations: Assist with bank reconciliations and support the global accounts team in managing sundry payables/receivables, payments, and reconciliations. Other Finance Accounting Support: BOE closing, Freight/other Bills entries Qualifications: Educational Background: Bachelor s degree in Accounting, Finance, or a related field. Experience: 3+ years of experience in accounting or finance, especially in handling sales invoices, purchase orders, and GST returns. Technical Skills: Candidates with proficiency in NetSuite software will be given preference . Accounting Knowledge: Strong understanding of accounting principles, GST compliance, TDS regulations, and inventory management. Detail-Oriented: High attention to detail and ability to handle complex accounting entries and financial data accurately. Communication Skills: Strong verbal and written communication skills to collaborate effectively with suppliers, clients, and internal teams. Time Management: Ability to manage multiple tasks and deadlines efficiently, working in a fast-paced environment. Preferred Skills: Experience in GST return preparation , TDS filing , and inventory accounting . Familiarity with e-invoice systems and related compliance procedures. Knowledge of Indian accounting standards and financial reporting.

Job description :- Sales Lead Responsibilities - Focus on Defense, Military, Aerospace, Space, Satellite, Railway , Industrial, Robotics, Medical, Mining and OFF-Road Automotive industries. - Search for new clients and maximize client potential in designated regions - Develop long-term relationships with clients - Negotiate tender and contract terms - Calculate client quotations and provide pre-sales technical assistance - Analyze costs, prepare reports, and meet sales targets - Support marketing activities and make technical presentations - Collaborate with sales team members and technical experts - Assist in product design and provide training to sales team members - Travel across the country as needed Qualifications & Skills required - Minimum 2 to 5 years of experience in the Defense / Industrial segment. ( BE/Diploma in E & TC / Electrical / Mechtronics /Electronics) Analytical and interpersonal skills Excellent organizational and negotiating abilities Experience in product marketing for Industrial Connector , Wire Harnessing , Discrete Components (Resistors / Inductors / Capacitors) , Switches and Electro Mechanical Parts Products will be an added advantage.

We are currently seeking a Field Application Engineer (FAE) for our Test and Measurement division in the West Region of India, specifically in Maharashtra and Goa. This role requires 2 to 5 years of technical support experience with test measurement instruments from brands such as Tektronix, Agilent/Keysight, GWInstek, Scintech, Aplab, or their authorized distributors. **Qualifications:* - Degree/B.Sc./Diploma in Electrical / Electronics / Communications / Instrumentation Engineering **Key Responsibilities:* - Conduct demonstrations and presentations of products at customer premises. - Provide pre-sales, installation, and post-sales technical support to assist sales teams in meeting assigned targets. - Exhibit willingness and motivation to learn new technologies/products and promote them in the market. - Assist sales in discovering new opportunities and managing enquiries. - Collaborate closely with sales to manage technical-related issues and update the sales funnel promptly. - Submit accurate, up-to-date, and timely reports. - Proactively plan and execute travel to various cities within the assigned territory. If you or someone in your network is interested in this opportunity, please do not hesitate to reach out for more details.

Gathering, collating, and preparing documents, materials, and information for data entry. Review data for errors or redundancies, make corrections, and check outputs Analyse and use data from automated information aggregators to update database Generate reports, store outputs in database, and perform backups Excellent typing abilities- typing Speed in Word per minutes. Excellent time management and multitasking abilities. Proficiency in data capturing and office management software such as MS Office and Google Suite. Proficiency in advanced Excel functions and formulas Prefer If hands on / work on ERP based software.