Role & responsibilities : As a Visa Documentation Specialist, you will be responsible for managing and processing visa applications for our clients. Your duties will include:Document Verification: Reviewing visa application documents to ensure they meet the requirements set by the relevant immigration authorities.Communication: Communicating with clients to gather necessary information and clarify any discrepancies in their application materials. This may involve written correspondence, phone calls, or in-person meetings.Support: Providing support and assistance to clients throughout the visa application process. This includes translating documents, answering queries, and offering guidance as needed.Application Preparation: Assisting clients in completing visa application forms accurately and thoroughly, ensuring all required information is provided.Compliance: Ensuring all visa applications adhere to the regulations and guidelines set by the relevant authorities, both in terms of documentation and processing procedures.Record Keeping: Maintaining accurate records of visa applications, correspondence with clients, and any other relevant documentation.Advisory Services: Providing advice and guidance to clients regarding visa requirements, processing times, and any other relevant matters.Preferred candidate profile :Experience Visa ProcessingSchedule:Day shiftAbility to commute/relocate:Kochi, Kerala: Reliably commute or planning to relocate before starting work (Required)

Role & responsibilities : We are seeking a Dynamic and Result oriented BDA to drive the sales process of Non-Immigrant Visas. As a service consultant, you will be responsible for selling visa services to potential customers, answering their queries and guiding them through the visa application process.The Key Responsibilities include:1. Contacting potential customers by phone or online to promote and sell services.2. Identifying customer needs and matching them with the services offered by the company3. Providing information about services, answering questions and addressing customer concerns.4. Recording and maintaining accurate customer data and sales activity in a customer relationship management (CRM) system.5. Following up with customers to ensure satisfaction and repeat business.6. Meeting or exceeding sales targets and quotas.7. Participating in sales training and ongoing professional development to improve sales skills and knowledge.8. Collaborating with other sales team members and cross-functional teams to achieve sales.9. Adhering to sales processes, policies and procedures established by the company.Preferred candidate profile :Telesales , Telecalling, Customer Support, BPO Voice process , BDA , BDE , Business Development Associate Perks and benefits : Paid sick timeIncentives