About Us Goldcast is an AI-powered B2B Video Campaign Platform that transforms marketing by putting video and events at the heart of the customer journey. Thousands of enterprise B2B marketers, from companies like 6Sense, LG, Zuora, and Mailchimp, leverage Goldcast to more effectively get in front of their audience, repurpose and create engaging and consumable video content, and capitalize on brand authority and intent. Goldcast was founded in mid-2020 at Harvard Business School. Since then, we have raised over $40mn, built a bi-continental team of excellent teammates, and are one of the market leaders in the enterprise digital events space. We count 400 great B2B firms as customers and were recently featured in G2s list of 100 fastest-growing software companies. Position Overview: As a Frontline Customer Support Specialist, you will be the first point of contact for customers, ensuring smooth event execution and resolving inquiries efficiently. You will play a key role in troubleshooting live event issues, collaborating with internal teams, and delivering an exceptional customer experience. This role requires availability for night shifts in IST (Indian Standard Time) to support global customers. What You ll Do: Provide responsive and empathetic customer support via email, live chat, and other channels. Monitor live events, especially high-risk or high-visibility ones, to ensure seamless execution. Troubleshoot technical issues quickly and work closely with Technical Support and Engineering to resolve escalations. Collaborate with Customer Success and Implementation Teams to support client needs. Stay updated on product enhancements and best practices to assist customers effectively. Conduct event readiness checks to verify that upcoming events are set up correctly and identify potential gaps. Who you are: Experience: 1+ year in customer support, preferably in a SaaS or technical environment. Availability: Comfortable working night shifts in IST to support global customers. Technical Aptitude: Strong troubleshooting skills with an ability to grasp new technologies quickly. Experience with event monitoring tools is a plus. Communication: Excellent written and verbal communication skills, with the ability to explain technical concepts in a clear, customer-friendly manner. Customer-Centric: Passion for delivering outstanding service, problem-solving on the fly, and ensuring customer success. Collaboration: Ability to work cross-functionally with Customer Success, Technical Support, and Engineering teams. Metrics-Driven: Familiarity with KPIs such as Customer Satisfaction, First Response Time, and Full Resolution Time. Compensation: Goldcast is a remote organization with access to an office in Boston for occasional gatherings. The CEO is located in the Boston area. Goldcast.io offers a competitive salary, benefits package, and opportunities for professional growth and development. The salary range for this role is 8,00,000 - 15,00,000, with flexibility based on the candidates qualifications and experience. Additionally, we provide a comprehensive benefits package. Goldcast.io is an equal opportunity employer and values diversity within our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

As a Technical Writer at Goldcast, you ll be a key member of our Customer Education team, collaborating with engineering, product, and design teams to develop user-friendly documentation, knowledge base articles, and video scripts. Your work will ensure that both our customers and internal teams have the resources they need to succeed. From API guides and product walkthroughs to webinar scripts and help center content you ll craft materials that break down complex concepts and empower users. If you re an excellent writer, thrive in fast-paced environments, and love making technical information approachable, this role is a great fit! What You ll Do: Create, edit, and maintain clear, concise technical documentation including API guides, user manuals, and product walkthroughs. Develop engaging short-form scripts for webinars, tutorial videos, and learning resources. Collaborate closely with engineers, product managers, and designers to transform complex features into accessible content. Keep documentation up to date as our product evolves and implement best practices for knowledge sharing. Adapt content for different audiences, including developers, customers, and internal teams. Ensure seamless integration of documentation across product interfaces and customer resources. Research, test, and refine content based on customer feedback and usability insights. Proofread and polish content for clarity, consistency, and accuracy. Who You Are 3+ years of experience as a Technical Writer in a technology-driven company. Exceptional writing and storytelling skills you have a knack for turning complex topics into clear, engaging, and digestible content. Content creation expertise you can write scripts, create storyboards, and ideally have some experience with video content. Strong problem-solving skills you don t just document processes; you improve them! Technical curiosity you re comfortable working with engineering teams, learning new tools, and diving into technical topics. Excellent collaboration skills you actively seek input, listen to feedback, and refine content based on team and customer needs. Highly organized you can manage multiple projects and deadlines effectively. Bonus: Experience with video editing tools and/or content management systems (CMS) is a plus! Bonus: Previous experience in a startup or SaaS environment things move fast here, and we love people who thrive in dynamic settings. Compensation & Benefits Goldcast is a remote-first organization, with access to office spaces in Boston, Massachusetts, and Bangalore, India, for occasional in-person gatherings. We offer: Competitive salary and benefits Opportunities for professional growth and development A supportive, inclusive, and fast-paced work environment At Goldcast.io , we believe in building a diverse and inclusive workplace where everyone belongs. We encourage candidates from all backgrounds to apply and do not discriminate based on race, religion, national origin, gender identity, sexual orientation, age, marital status, disability, or veteran status.

Goldcast is an AI-powered B2B Video Campaign Platform that transforms marketing by putting video and events at the heart of the customer journey. Thousands of enterprise B2B marketers, from companies like 6Sense, LG, Zuora, and Mailchimp, leverage Goldcast to more effectively get in front of their audience, repurpose and create engaging and consumable video content, and capitalize on brand authority and intent. Goldcast was founded in mid-2020 at Harvard Business School. Since then, we have raised over $40mn, built a bi-continental team of excellent teammates, and are one of the market leaders in the enterprise digital events space. We count 400 great B2B firms as customers and were recently featured in G2s list of 100 fastest-growing software companies. Position Overview: We are looking for a talented Product Designer to join our team in Bangalore, India. This role is ideal for a designer with a strong foundation in UI/UX principles and a passion for creating impactful user experiences. As a Product Designer at Goldcast, you will work closely with cross-functional teams to develop innovative, user-centric designs that enhance our products usability and appeal. This role embraces the "+1 Designer" mindset excelling in core product design while leveraging an adjacent skill (e.g., UX writing, motion design, interaction design, or accessibility). Location: Bangalore, India (Hybrid or In-office) What you will do Work closely with product managers and engineers to understand user needs and translate them into intuitive product designs. Participate in the end-to-end design process, from research and ideation to prototyping and implementation. Assist in maintaining and evolving our design system to ensure consistency across products. Create wireframes, user flows, and high-fidelity mockups that align with brand and user experience goals. Support usability testing and iterate designs based on feedback from users and stakeholders. Stay up-to-date with industry trends, tools, and best practices to continuously improve design quality. Collaborate with engineers to ensure smooth handoff and implementation of designs. Who you are: 3-5 years of experience in product design. Strong understanding of user-centered design principles and design thinking methodologies. Proficiency in design tools such as Figma, Sketch, or Adobe Creative Suite. Ability to create wireframes, prototypes, and visually appealing UI designs. Strong communication skills and a collaborative mindset. A portfolio showcasing your design process, problem-solving approach, and final deliverables. A degree in Design, Human-Computer Interaction, or a related field is a plus. Bonus Points Basic knowledge of front-end technologies (HTML, CSS, JavaScript) to collaborate effectively with engineers. Interest in emerging AI tools and their applications in design workflows. Experience working with or contributing to design systems. Key Competencies: Creativity and problem-solving. Strong attention to detail and a keen eye for aesthetics. Effective communication and teamwork. Ability to manage multiple projects and meet deadlines. Willingness to learn and adapt in a fast-paced environment. Compensation: Goldcast is a remote organization with access to an office in Boston for occasional gatherings. Goldcast offers a competitive salary, benefits package, and opportunities for professional growth and development. The salary range for this role is 40,00,000 - 70,00,000, with flexibility based on the candidates qualifications and experience. Goldcast is an equal opportunity employer and values diversity within our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Goldcast is an AI-powered B2B Video Campaign Platform that transforms marketing by putting video and events at the heart of the customer journey. Thousands of enterprise B2B marketers, from companies like 6Sense, LG, Zuora, and Mailchimp, leverage Goldcast to more effectively get in front of their audience, repurpose and create engaging and consumable video content, and capitalize on brand authority and intent. Goldcast was founded in mid-2020 at Harvard Business School. Since then, we have raised over $40mn, built a bi-continental team of excellent teammates, and are one of the market leaders in the enterprise digital events space. We count 400 great B2B firms as customers and were recently featured in G2s list of 100 fastest-growing software companies. Position Overview: Goldcast is seeking a strategic and hands-on Director of Finance to oversee all aspects of our global financial operations spanning the US and India, including investor reporting, compliance, and accounting. This role is critical to maintaining our financial health and ensuring operational excellence across multiple geographies. The ideal candidate is detail-oriented, proactive, and adept at managing both high-level strategy and day-to-day finance functions. As the Director of Finance, you will work closely with cross-functional teams, external advisors, and investors to drive financial planning and analysis, compliance, and cash flow management. You ll also play a key role in maintaining investor relationships and supporting the companys growth trajectory through accurate reporting and strategic insights. What You ll Do: Global Investor Reporting Manage monthly, quarterly, annual, and ad hoc financial reporting for investors across the US and India. Utilize tools like Standardmetrics.io and Visible.vc for reporting. Handle ad hoc requests, such as audit confirmations, cap table management, and other investor inquiries. Ensure timely and accurate communication with stakeholders via email. Financial Planning & Analysis (FP&A) Lead the annual budgeting process and quarterly forecasting cycles. Track and analyze key SaaS metrics (ARR, MRR, CAC, LTV, churn, etc.) and provide actionable insights. Prepare Management Information System (MIS) reports and conduct flux analyses to identify trends and variances. Global Cap Table Management Oversee cap table updates, including processing stock grants for board approval and updating terminations in Mantle. Collaborate with legal teams and key stakeholders to maintain accuracy and compliance. Taxation, Payroll, and Compliance (US and India) Ensure compliance with US and India regulations, including but not limited to: Tax audits, transfer pricing, GST, TDS, sales tax, ROC, FEMA, RBI, PF, PT, and payroll compliance. Oversee R&D tax credit applications and money remittance compliance between US and India. Administer payroll compliance for India and manage external consultants and tax advisors. Global Accounting and Financial Close Oversee accounting operations for US and India, ensuring compliance with GAAP. Prepare income statements, balance sheets, and manage monthly, quarterly, and annual financial close processes. Consolidate financials across entities and coordinate with external auditors. Cash Management and Treasury Oversee accounting operations for the US and India, ensuring compliance with GAAP. Prepare income statements, balance sheets, and manage monthly, quarterly, and annual financial close processes. Consolidate financials across entities and coordinate with external auditors. Cash Management and Treasury Manage accounts receivable, accounts payable, and cash flow planning. Oversee liquidity planning and ensure proper management of Brex cards and bank accounts. Operational and Strategic Tasks Manage insurance policies for the US and India, coordinating with brokers and ensuring coverage meets organizational needs. Oversee sales, customer success, and other team commissions. Prepare accounting memos for critical financial issues. Ensure compliance with shareholder agreements and debt covenants. Provide financial data for board decks, all-hands meetings, and other strategic initiatives. Who you are: 10+ years of experience in finance, with expertise in global FP&A, compliance, and investor relations. Experience in SaaS, high-growth startups, or banking is a strong advantage. Proficiency in financial tools like QBO, Zoho Books, and GAAP compliance. Strong knowledge of US and India taxation and payroll compliance, including cross-border remittance laws. Proven ability to manage cross-functional teams and external advisors across geographies. Exceptional ability to analyze SaaS metrics and provide strategic insights. Experience with financial tools such as Anrok, Deel, Justworks, Brex, and similar platforms. Familiarity with SaaS reporting tools like Visible.vc . Excellent communication skills for managing investor relationships and presenting to stakeholders. Key Competencies: Global Mindset: Ability to manage financial operations across multiple geographies, balancing regional compliance with global strategies. Proactive Problem-Solving: Anticipates challenges and develops innovative, scalable solutions. Stakeholder Management: Builds strong relationships with investors, advisors, and cross-functional teams. Attention to Detail: Ensures accuracy in financial reporting and compliance while managing competing priorities. Strategic Vision: Aligns financial strategies with the company s growth trajectory in a dynamic environment. Goldcast.io offers a competitive salary, benefits package, and opportunities for professional growth and development. Goldcast.io is an equal opportunity employer and values diversity within our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

About Us: Goldcast is an AI-powered B2B Video Campaign Platform that transforms marketing by putting video and events at the heart of the customer journey. Thousands of enterprise B2B marketers, from companies like 6Sense, LG, Zuora, and Mailchimp, leverage Goldcast to more effectively get in front of their audience, repurpose and create engaging and consumable video content, and capitalize on brand authority and intent. Goldcast was founded in mid-2020 at Harvard Business School. Since then, we have raised over $40mn, built a bi-continental team of excellent teammates, and are one of the market leaders in the enterprise digital events space. We count 400 great B2B firms as customers and were recently featured in G2s list of 100 fastest-growing software companies. Position Overview: Goldcast is looking for an experienced Senior Product Manager, Enterprise to partner with our largest customers, engineering teams, and go-to-market (GTM) teams. This role plays a critical part in shaping our enterprise customer experience, ensuring they gain maximum value from Goldcast products. As an Enterprise Senior PM, reporting to the Director of Core Platform, you will lead initiatives that enhance enterprise customer adoption and engagement. You will work across Goldcast s product portfolio, bridging gaps, identifying opportunities, and helping shape the future of our offerings. This is a new role at Goldcast, with high impact, cross-functional collaboration, and opportunities to drive innovation. If you thrive in dynamic, fast-paced environments and enjoy solving complex challenges, we d love to hear from you! What You ll Do: Collaborate with GTM teams to drive enterprise customer adoption and retention. Own and manage the Enterprise feature roadmap, balancing company priorities with high-value customer needs. Develop a deep understanding of enterprise customer expectations, industry trends, and market demands. Lead complex feature development by gathering insights, identifying user pain points, and creating impactful solutions. Establish a customer-first approach, ensuring features are designed with usability and scalability in mind. Work closely with cross-functional teams (engineering, design, marketing, sales, and customer success) to align strategies and execution. Enhance collaboration between GTM and product teams, improving workflows and communication. Ensure new features meet Goldcast s enterprise standards, delivering high-quality, reliable solutions that support large-scale events. Who you are: 5 to 7 years of experience in Product Management, Technical Account Management, or similar roles in Enterprise B2B SaaS or Finance. Strong background in Martech, CRM, or related technology stacks is a plus. Proven experience partnering with enterprise customers, building strong relationships, and understanding their needs. Exceptional communication and storytelling skills able to engage effectively with customers and internal teams. Ability to navigate ambiguity and drive solutions in a fast-paced environment. Strong technical understanding you can collaborate with engineers, discuss technical design, and advise customers on integrations. Problem-solving mindset able to find creative solutions, balance priorities, and think strategically about product-market fit. Comfortable working with data and analytics you leverage insights to drive decisions. Experience leading cross-functional projects, keeping teams aligned, and influencing without formal authority. Focus on inclusivity and collaboration, fostering a positive and engaging team environment. Key Competencies: Agile product development experience. Strategic thinking and problem-solving. Project management and execution. Strong communication and interpersonal skills. Proficiency in data analysis. Familiarity with tools like Jira, Confluence, Amplitude, and Metabase. Compensation: Goldcast is a remote organization with access to an office in Boston for occasional gatherings. The CEO is located in the Boston area. Goldcast.io offers a competitive salary, benefits package, and opportunities for professional growth and development. The salary range for this role is 45,00,000 - 70,00,000, with flexibility based on the candidates qualifications and experience. Additionally, we provide a comprehensive benefits package. Goldcast.io is an equal opportunity employer and values diversity within our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Were seeking a Staff Software Engineer to join our Core Platform team. You will be responsible for architecting and leading the development of high-performance, scalable backend solutions that power Goldcasts video content platform. The ideal candidate will drive technical excellence across multiple teams, make critical architectural decisions, and help scale our infrastructure to support our rapidly growing enterprise customer base. Requirements Bachelors or Masters degree in Computer Science from a top-tier institution (IITs, NITs, BITs or equivalent) 10+ years of experience building large-scale distributed systems Strong expertise in system design, microservices architecture, and API design Deep understanding of scalability, performance optimization, and high availability Proven track record of leading technical initiatives across multiple teams Deep knowledge of enterprise cloud infrastructure and distributed systems (AWS, Azure, or GCP) Expertise in backend technologies like Java, Go, or Python Experience with distributed databases, caching systems, and message queues Knowledge of observability, monitoring, and operational excellence Proven ability to mentor senior engineers and influence technical decisions Preferred Qualifications Experience in real-time video streaming technologies and WebRTC Experience with enterprise-grade security, compliance (SOC2, GDPR), and multi-tenancy Experience with containerization and orchestration (Kubernetes, Docker) Experience in designing and building Enterprise software for extensibility and scale. Background in building reliable, fault-tolerant enterprise systems What We Offer Opportunity to work with a best-in-class product, engineering, and design team Technical leadership role with significant impact on product architecture An incredible culture blending innovation, collaboration, and technical excellence Competitive salary and benefits package Hybrid work environment

We re looking for a proactive and detail-oriented Event Services Specialist to join our growing team in India. In this role, youll support the planning and delivery of virtual and hybrid events for our customers, helping them create impactful experiences using the Goldcast platform. This is a great opportunity for someone early in their career who s excited about events, technology, and providing amazing service. You ll work closely with our Event Services team to ensure clients feel confident, supported, and successful before, during, and after their events. What You ll Do: Event Support: Assist with the setup and execution of client events, including dry runs, technical checks, and day-of-show support Coordinate timelines and logistics alongside the Event Services team Ensure seamless platform configuration and quality delivery of every event Client Communication: Be a trusted, responsive partner to our customers during the full event lifecycle Help gather event requirements and ensure our services align with client goals Maintain clear, respectful, and timely communication at all times Platform Support & Technical Guidance: Become an expert in the Goldcast platform and its features Guide clients through technical challenges and support their use of our tools Offer best practices to help clients get the most value out of their events Event Data & Insights: Track event metrics like registration and attendance Assist in post-event reporting and identifying insights to improve future experiences Team Collaboration: Work cross-functionally with internal teams including marketing, sales, and product Contribute ideas to improve processes and delight our customers Who you are: We know not everyone meets every requirement if this role excites you and you bring relevant experience, we d love to hear from you. 1-5 years of experience in a client-facing role, ideally in SaaS, events, or marketing A passion for creating positive, smooth, and professional experiences for customers Excellent organizational and time-management skills you re able to juggle multiple priorities Clear and confident communicator (written and verbal) A curiosity for tech and eagerness to learn new tools Collaborative, flexible, and solutions-focused mindset Key Competencies: Strong project management and execution abilities Relationship-building and client empathy Attention to detail, especially under pressure Proactive problem-solving Adaptability and eagerness to grow