Job Description

Job Title: Customer Care Executive International Voice (Logistics Process) Location: Noida, India Salary: Fresher (Graduate): 28,000 in-hand per month Experienced Candidates: Up to 34,000 in-hand per month Job Type: Full-Time Shift: Night Shift (US/UK Shift Timings) Work Mode: Work from Office Job Description: We are looking for a Customer Care Executive to join our International Voice Process - Logistics team in Noida. The ideal candidate will handle inbound and outbound calls, assist customers with logistics-related inquiries, and provide excellent service to international clients. Key Responsibilities: Handle customer inquiries related to shipments, tracking, delivery schedules, and logistics services. Provide real-time solutions to customer queries through voice support. Coordinate with internal departments to ensure smooth resolution of customer concerns. Maintain accurate records of customer interactions and transactions. Follow company policies and industry best practices for customer service. Work in rotational night shifts based on business requirements. Required Skills & Qualifications: Education: Minimum graduate (any stream). Experience: Freshers are welcome; experienced candidates can get a higher package. Communication Skills: Excellent English verbal communication skills. Technical Skills: Basic computer knowledge and proficiency in MS Office. If you have excellent communication skills and a passion for customer service, we invite you to apply and be part of a dynamic team and contact us on 9205989467