Job Description

Company Description Our vision at Ridhira Group is to build the world's largest wellness community, transforming the lives of 300 million individuals through premium, sustainable experiences that transcend borders. We are dedicated to providing exceptional service, enriching communities, and pioneering excellence in luxury and wellness. Our commitment defines us as leaders in creating holistic and sustainable wellness experiences. Role Description This is a full-time on-site role for a Guest Relations Executive located in Mumbai's Hotel Niranta. The Guest Relations Executive will be responsible for handling guest relations, providing exceptional customer service, managing communications with guests, performing receptionist duties, and supporting sales activities. Daily tasks include welcoming guests, addressing their needs and concerns, coordinating services, and ensuring a positive guest experience. Qualifications 3 years in Guest Relations and Customer Service skills Excellent Communication and Receptionist Duties skills Sales experience and skills Strong interpersonal and problem-solving abilities Ability to work independently and handle multiple tasks simultaneously Previous experience in the hospitality or wellness industry is a plus Bachelor's degree in Hospitality Management, Business Administration, or related field Show more Show less