Guest Relationship Manager - Dadar / Thane

2 - 7 years

1.0 - 4.0 Lacs P.A.

Navi Mumbai, Thane, Mumbai (All Areas)

Posted:2 months ago| Platform: Naukri logo

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Skills Required

Guest Relationship ManagementFront OfficeFront Office ManagementGuest Relations

Work Mode

Work from Office

Job Type

Full Time

Job Description

Key Role: The role of the GRE shall be customer service-focused, responsible for managing interactions with potential and current clients visiting project site, ensuring a positive experience and building rapport, essentially acting as the "front desk", handling inquiries, providing information, and facilitating site visits with a high level of hospitality. Responsibilities : - Customer relationship building: Engaging with clients to understand their needs and preferences, building rapport and fostering long-term relationships. Appointment scheduling: Coordinating property viewings and scheduling appointments with sales representatives. Feedback management: Gathering customer feedback and addressing any concerns promptly to maintain satisfaction. Administrative tasks: Maintaining visitor logs, updating CRM systems with client details, and managing follow-up communications. Interpersonal skills: Building rapport easily, establishing trust with clients, and adapting communication style to different personalities. If your interested please share your CV on hr@nandivardhan.com or 9867006727

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