Guest Services Associate

Job Description

Company Description Mountain Shadows Resorts is a picturesque destination located in Wayanad, offering a serene setting surrounded by the natural beauty of the Western Ghats. Situated near a lake, the resort provides a tranquil and breathtaking experience for guests. Role Description This is a full-time on-site role for a Guest Services Associate at Mountain Shadows Resorts in Wayanad. The Guest Services Associate will be responsible for providing exceptional guest service, handling reservations, and maintaining effective communication with guests to ensure a memorable experience during their stay. Qualifications Guest Services, Customer Service, and Communication skillsExperience in handling reservationsAbility to provide excellent guest serviceStrong interpersonal and communication skillsAttention to detail and problem-solving abilitiesHospitality or related experience is a plusHigh school diploma or equivalen