Guest Valet

Job Description

Company Description Novotel Hyderabad Airport designed to help guests find their way around easily is built on simplicity and elegance and well positioned near the new international airport. The hotel features 292 rooms and suites in the Premier Floor with WiFi access, along with a restaurant, a bar, a beautiful outdoor swimming pool and meeting rooms accommodating up to 400 guests covering a total area of 7 acres. The major access routes are National Highway 7 (from the west) and Srisailam SH (from the east). GENERAL INFORMATION Address – Rajiv Gandhi International Airport, Shamshabad, Hyderabad, Telangana, India, Pin -500108 Telephone number: +91 (0) 40 6625 0000 Website: https://all.accor.com/hotel/6687/index.en.shtml Job Description Primary Responsibilities To assist the Assistant Manager Laundry to plan, organize, and execute the daily operations of the Laundry Department. Assign and review the work of the laundry team engaged in receiving, washing, ironing, packaging and delivering. Ensure that all the Standard Operating Procedures set for the Laundry department are followed. Any matter which may effect the interests of Novotel Hyderabad Airport should be brought to the attention of the Management. Laundry Planning Assist the Assistant Manager Laundry to plan and ensure to implement preventive maintenance for all the laundry equipment’s. Ensure to assist the Assistant Manager Laundry to plan and budget the revenues and costs for the Laundry department. People Management Ensure that all personnel are kept well informed of department’s objectives and policies. Motivate and develop staff to ensure smooth functioning of the department and promote teamwork. Develop and maintain effective relationships with all service providers. Respond to customer queries by resolving issues in a timely and efficient manner to ensure customer satisfaction. Ensure that the team has been trained for all safety provisions. Qualifications Knowledge and Experience Diploma in Tourism / Graduation Fresher or Minimum 6 months to 1 year of relevant experience Excellent reading, writing and oral proficiency in English language Basic understanding of local languages will be an advantage Competencies Service oriented with an eye for details Ability to work effectively and contribute in a team Self-motivated and energetic Must be well-presented and professionally groomed at all times