Job Title: Customer Service Executive - Collections Location: Hyderabad, Telangana Company: Harmony United Medsolutions Pvt. Ltd About us: Harmony United Medsolutions Pvt. Ltd. [HUMS] is a dynamic and innovative company dedicated to revolutionizing the Healthcare Industry. We at HUMS take pride in being a reliable partner as a Healthcare Management Company. With nine years of experience, we have perfected our end-to-end services in medical billing, A.R. management, and other essential healthcare facets. We provide our services to Harmony United Psychiatric Care, a US-based Healthcare Company. We pride ourselves on our commitment to excellence, creativity, and pushing the boundaries of what s possible. As we continue to grow, we seek a talented candidate to join our team and contribute to our exciting projects. Position Overview: The Customer Service Executive - Collections is responsible for managing and recovering outstanding accounts receivable, ensuring timely communication with clients, and maintaining accurate records of all collection efforts. The role involves adhering to health and safety standards, achieving collection targets, and improving processes in collaboration with internal teams. Responsibilities: Make initial contact with delinquent clients to recover outstanding payments. Maintain a professional approach during customer interactions to resolve payment issues effectively. Manage/monitor debt recovery efforts to ensure successful collections. Update customer account notes in the current system for transparency and tracking. Ensure cash receipts and incoming and outgoing wires are recorded on time. Meet or exceed individual cash targets and call volume assigned on a monthly and quarterly basis. Drive productivity by training and directing the work of Collections employees. Implement established best practices to streamline and improve the collections process. Adhere to all health and safety standards to maintain a secure working environment. Qualifications: Candidate must have a bachelors degree. At least 4+ years of experience in AR calling or billing, for an international voice processing industry. Strong communication, negotiation, and problem-solving skills. Familiarity with HIPAA regulations and other healthcare compliance standards. Diversity, equality, and inclusion: Diversity, equality, and inclusion are fundamental to our success at HUMS. We actively promote diversity across all aspects of our organization, including but not limited to gender, race, ethnicity, sexual orientation, religion, disability, and age. We strive to foster an inclusive culture where diverse perspectives are embraced and everyone has equal opportunities to grow, contribute, and succeed. Benefits: Competitive salary (including EPF and PS) Health insurance Four days workweek (Monday Thursday) Opportunities for career growth and professional development Additional benefits like food and cab-drop are available Please submit your resume and cover letter detailing your relevant experience and why you fit this role perfectly. We look forward to hearing from you! In case of any queries, please feel to reach out us at [email protected] Note: Available to take calls between 5:45 PM to 4:45 AM IST only from Monday to Thursday. #LI-DNI

Job Title: AR Caller Location: Hyderabad, Telangana Company: Harmony United Medsolutions Pvt. Ltd. About Us: Harmony United Medsolutions Pvt. Ltd. [HUMS] is a dynamic and innovative company dedicated to revolutionizing the Healthcare Industry. We at HUMS take pride in being a reliable partner as a Healthcare Management Company. With nine years of experience, we have perfected our end-to-end services in medical billing, A.R. management, and other essential healthcare facets. We provide our services to Harmony United Psychiatric Care, a US-based Healthcare Company. We pride ourselves on our commitment to excellence, creativity, and pushing the boundaries of whats possible. As we continue to grow, we seek a talented candidate to join our team and contribute to our exciting projects. Position Overview: We are looking for AR Callers who will be responsible for managing the collections process and ensuring timely payment of outstanding invoices and accounts receivable balances. The ideal candidates will have strong negotiation skills, excellent communication abilities, and a proactive approach to resolving outstanding debts. AR Callers play a crucial role in maintaining positive relationships with clients while maximizing cash flow and minimizing bad debt. Responsibilities: Contact customers or clients via phone, email, and/or mail to follow up on overdue invoices and outstanding accounts receivable balances. Review and analyze accounts receivable aging reports to prioritize collection efforts and identify delinquent accounts requiring immediate attention. Investigate and resolve customer inquiries, disputes, and billing issues in a timely and professional manner, escalating complex issues as needed. Identify trends and patterns in delinquent accounts and recommend strategies and process improvements to reduce outstanding debt and improve collections performance. Adhere to all relevant regulations, compliance standards, and company policies related to accounts receivable management and debt collection practices. Requirements: At least 2-4 years of experience in international AR calling. Candidate must have a graduation degree in any field. Must have basic knowledge of Revenue Cycle Management (RCM). Must have knowledge of Insurance cycle (Federal, State, Commercial Liability) Must have basic knowledge of MS Office (MS Word, Excel, Power Point). Must have knowledge of HIPPA (Health Insurance Portability and Accountability) Excellent problem-solving abilities and attention to detail, with a focus on accuracy and results. Diversity, Equality, and Inclusion: Diversity, equality, and inclusion are fundamental to our success at HUMS. We actively promote diversity across all aspects of our organization, including but not limited to gender, race, ethnicity, sexual orientation, religion, disability, and age. We strive to foster an inclusive culture where diverse perspectives are embraced and everyone has equal opportunities to grow, contribute, and succeed. Benefits: Competitive salary (including EPF and PS) Health insurance Four days work-week (Monday Thursday) Opportunities for career growth and professional development Additional benefits like food and cab-drop are available Please submit your resume and cover letter detailing your relevant experience and why you fit this role perfectly. We look forward to hearing from you! In case of any queries, please feel to reach out us at [email protected] Note: Available to take calls between 4:45 PM to 3:45 AM IST only from Monday through Thursday. #LI-DNI

Job Title: Customer Service Executive - CollectionsLocation: Hyderabad, TelanganaCompany: Harmony United Medsolutions Pvt. LtdAbout us:Harmony United Medsolutions Pvt. Ltd. [HUMS] is a dynamic and innovative company dedicated to revolutionizing the Healthcare Industry. We at HUMS take pride in being a reliable partner as a Healthcare Management Company. With nine years of experience, we have perfected our end-to-end services in medical billing, A.R. management, and other essential healthcare facets. We provide our services to Harmony United Psychiatric Care, a US-based Healthcare Company. We pride ourselves on our commitment to excellence, creativity, and pushing the boundaries of whats possible. As we continue to grow, we seek a talented candidate to join our team and contribute to our exciting projects.Position Overview: The Customer Service Executive - Collections is responsible for managing and recovering outstanding accounts receivable, ensuring timely communication with clients, and maintaining accurate records of all collection efforts. The role involves adhering to health and safety standards, achieving collection targets, and improving processes in collaboration with internal teams.Responsibilities: Make initial contact with delinquent clients to recover outstanding payments.Maintain a professional approach during customer interactions to resolve payment issues effectively.Manage/monitor debt recovery efforts to ensure successful collections.Update customer account notes in the current system for transparency and tracking.Ensure cash receipts and incoming and outgoing wires are recorded on time.Meet or exceed individual cash targets and call volume assigned on a monthly and quarterly basis.Drive productivity by training and directing the work of Collections employees.Implement established best practices to streamline and improve the collections process.Adhere to all health and safety standards to maintain a secure working environment.Qualifications:Candidate must have a bachelor's degree.At least 4+ years of experience in AR calling or billing, for an international voice processing industry.Strong communication, negotiation, and problem-solving skills.Familiarity with HIPAA regulations and other healthcare compliance standards.Diversity, equality, and inclusion:Diversity, equality, and inclusion are fundamental to our success at HUMS. We actively promote diversity across all aspects of our organization, including but not limited to gender, race, ethnicity, sexual orientation, religion, disability, and age. We strive to foster an inclusive culture where diverse perspectives are embraced and everyone has equal opportunities to grow, contribute, and succeed.Benefits:Competitive salary (including EPF and PS)Health insuranceFour days workweek (Monday Thursday)Opportunities for career growth and professional developmentAdditional benefits like food and cab-drop are availablePlease submit your resume and cover letter detailing your relevant experience and why you fit this role perfectly. We look forward to hearing from you!In case of any queries, please feel to reach out us at recruitment@hupcfl.comNote: Available to take calls between 4:45 PM to 3:45 AM IST only from Monday to Thursday.

Job Title: Marketing Executive Data Collection Location: Hyderabad, Telangana Company: Harmony United Medsolutions Pvt. Ltd. About Us: Harmony United Medsolutions Pvt. Ltd. [HUMS] is a dynamic and innovative company dedicated to revolutionizing the Healthcare Industry. We at HUMS take pride in being a reliable partner as a Healthcare Management Company. With nine years of experience, we have perfected our end-to-end services in medical billing, A.R. management, and other essential healthcare facets. We provide our services to Harmony United Psychiatric Care, a US-based Healthcare Company. We pride ourselves on our commitment to excellence, creativity, and pushing the boundaries of whats possible. As we continue to grow, we seek a talented candidate to join our team and contribute to our exciting projects. Position overview: As a Marketing Executive focusing on Data Collection, you will support the marketing team by gathering essential data from various sources to assist in market research, analysis, and campaign optimization. You will play a crucial role in providing accurate and timely data to inform marketing strategies. Responsibilities: Conduct data collection through various online and offline methods such as surveys, interviews, focus groups, and market research tools. Assist in the analysis of customer feedback and market trends. Gather competitor data, industry reports, and relevant statistics to help support marketing campaigns. Assist in maintaining and organizing databases with collected data. Collaborate with the marketing team to interpret data and contribute to strategy development. Ensure the accuracy and completeness of collected data. Conduct market research and analyze industry trends to inform strategy and identify opportunities. Requirements: Candidate must have a bachelors degree in marketing, communications or related field. Master s degree will be a plus point. Good understanding of digital marketing channels, including SEO, SEM, email marketing, social media, and display advertising. Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams. Certification in Google Analytics, Google Ads, or other relevant digital marketing certifications will be a plus point. Proficient in Microsoft Office (Excel, Word, PowerPoint). Ability to handle multiple tasks and meet deadlines. Diversity, Equality, and Inclusion: Diversity, equality, and inclusion are fundamental to our success at HUMS. We actively promote diversity across all aspects of our organization, including but not limited to gender, race, ethnicity, sexual orientation, religion, disability, and age. We strive to foster an inclusive culture where diverse perspectives are embraced and everyone has equal opportunities to grow, contribute, and succeed. Benefits: Competitive salary (including EPF and PS) Health insurance Four days workweek (Monday Thursday) Opportunities for career growth and professional development Additional benefits like food and cab-drop are available Please submit your resume and cover letter detailing your relevant experience and why you fit this role perfectly. We look forward to hearing from you! In case of any queries, please feel to reach out us at [email protected] Note: Available to take calls between 5:45 PM to 4:45 AM IST only from Monday to Thursday. #LI-DNI

Job Title: Assistant Manager - Digital Marketing Location: Hyderabad, Telangana Company: Harmony United Medsolutions Pvt. Ltd. About Us: Harmony United Medsolutions Pvt. Ltd. [HUMS] is a dynamic and innovative company dedicated to revolutionizing the Healthcare Industry. We at HUMS take pride in being a reliable partner as a Healthcare Management Company. With nine years of experience, we have perfected our end-to-end services in medical billing, A.R. management, and other essential healthcare facets. We provide our services to Harmony United Psychiatric Care, a US-based Healthcare Company. We pride ourselves on our commitment to excellence, creativity, and pushing the boundaries of whats possible. As we continue to grow, we seek a talented candidate to join our team and contribute to our exciting projects.

Job Title: AR CallerLocation: Hyderabad, TelanganaCompany: Harmony United Medsolutions Pvt. Ltd.About Us:Harmony United Medsolutions Pvt. Ltd. [HUMS] is a dynamic and innovative company dedicated to revolutionizing the Healthcare Industry. We at HUMS take pride in being a reliable partner as a Healthcare Management Company. With nine years of experience, we have perfected our end-to-end services in medical billing, A.R. management, and other essential healthcare facets. We provide our services to Harmony United Psychiatric Care, a US-based Healthcare Company. We pride ourselves on our commitment to excellence, creativity, and pushing the boundaries of what's possible. As we continue to grow, we seek a talented candidate to join our team and contribute to our exciting projects.Position Overview: We are looking for AR Callers who will be responsible for managing the collections process and ensuring timely payment of outstanding invoices and accounts receivable balances. The ideal candidates will have strong negotiation skills, excellent communication abilities, and a proactive approach to resolving outstanding debts. AR Callers play a crucial role in maintaining positive relationships with clients while maximizing cash flow and minimizing bad debt. Responsibilities:Contact customers or clients via phone, email, and/or mail to follow up on overdue invoices and outstanding accounts receivable balances.Review and analyze accounts receivable aging reports to prioritize collection efforts and identify delinquent accounts requiring immediate attention.Investigate and resolve customer inquiries, disputes, and billing issues in a timely and professional manner, escalating complex issues as needed.Identify trends and patterns in delinquent accounts and recommend strategies and process improvements to reduce outstanding debt and improve collections performance.Adhere to all relevant regulations, compliance standards, and company policies related to accounts receivable management and debt collection practices.Requirements:At least 2-4 years of experience in international AR calling. Candidate must have a graduation degree in any field.Must have basic knowledge of Revenue Cycle Management (RCM). Must have knowledge of Insurance cycle (Federal, State, Commercial & Liability) Must have basic knowledge of MS Office (MS Word, Excel, Power Point).Must have knowledge of HIPPA (Health Insurance Portability and Accountability)Excellent problem-solving abilities and attention to detail, with a focus on accuracy and results. Diversity, Equality, and Inclusion:Diversity, equality, and inclusion are fundamental to our success at HUMS. We actively promote diversity across all aspects of our organization, including but not limited to gender, race, ethnicity, sexual orientation, religion, disability, and age. We strive to foster an inclusive culture where diverse perspectives are embraced and everyone has equal opportunities to grow, contribute, and succeed. Benefits:Competitive salary (including EPF and PS)Health insuranceFour days work-week (Monday Thursday)Opportunities for career growth and professional developmentAdditional benefits like food and cab-drop are availablePlease submit your resume and cover letter detailing your relevant experience and why you fit this role perfectly. We look forward to hearing from you!In case of any queries, please feel to reach out us at recruitment@hupcfl.comNote: Available to take calls between 4:45 PM to 3:45 AM IST only from Monday through Thursday.

Job Title: SEO Social Media Marketing Analyst Location: Hyderabad, Telangana Company: Harmony United Medsolutions Pvt. Ltd. About Us: Harmony United Medsolutions Pvt. Ltd. [HUMS] is a dynamic and innovative company dedicated to revolutionizing the Healthcare Industry. We at HUMS take pride in being a reliable partner as a Healthcare Management Company. With nine years of experience, we have perfected our end-to-end services in medical billing, A.R. management, and other essential healthcare facets. We provide our services to Harmony United Psychiatric Care, a US-based Healthcare Company. We pride ourselves on our commitment to excellence, creativity, and pushing the boundaries of whats possible. As we continue to grow, we seek a talented candidate to join our team and contribute to our exciting projects. Position overview: We are seeking a talented and results-driven SEO + Social Media Marketing Analyst to join our dynamic marketing team. The ideal candidate will have a strong understanding of both SEO strategies and social media marketing tactics to enhance our digital presence. This role will be responsible for optimizing website content for search engines and managing social media platforms to drive engagement and brand awareness. Responsibilities: Perform keyword research to identify trends and opportunities for content optimization. Develop and implement on-page and off-page SEO strategies to improve website ranking on search engines. Optimize website content, meta tags, URLs, and images to enhance SEO performance. Monitor and analyze website traffic using Google Analytics and other SEO tools (e.g., SEMrush, Ahrefs, Moz). Develop and execute social media strategies to increase engagement, followers, and brand visibility across platforms like Facebook, Instagram, Twitter, LinkedIn, and others. Track and analyze social media metrics (e.g., reach, engagement, conversions) using tools like Hootsuite, Sprout Social, or native analytics platforms. Creative, detail-oriented, and organized with the ability to manage multiple projects simultaneously. Requirements: Candidate must have a bachelors degree in marketing, communications or related field. Master s degree will be a plus point. Candidate must have at least 3 years of relevant experience. Good understanding of SEO and social media marketing Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams. Certification in Google Analytics, Google Ads, or other relevant digital marketing certifications will be a plus point. Proficient in Microsoft Office (Excel, Word, PowerPoint). Ability to handle multiple tasks and meet deadlines.

Job Title: Team Lead Accounts Receivable (AR) US Healthcare Company Location: Hyderabad, Telangana Company: Harmony United Medsolutions Pvt. Ltd. About Us: Harmony United Medsolutions Pvt. Ltd. [HUMS] is a dynamic and innovative company dedicated to revolutionizing the Healthcare Industry. We at HUMS take pride in being a reliable partner for first-rate Medical Billing Solutions. With nine years of experience, we have perfected our end-to-end services in medical billing, A.R. management, and other essential healthcare facets. We provide our services to Harmony United Psychiatric Care, a US-based Healthcare Company. We pride ourselves on our commitment to excellence, creativity, and pushing the boundaries of whats possible. As we continue to grow, we seek a talented candidate to join our team and contribute to our exciting projects. Position Overview: The Accounts Receivable (AR) Team Lead is pivotal in the Finance Accounts department, overseeing and managing the organization s account receivable department that deals with the revenue cycle management (RCM) processes of a US Healthcare Company. This position entails ensuring accuracy, compliance, and efficiency in financial reporting and operations. The Accounts Receivable (AR) Team Lead will handle a team of accounting professionals, drive financial performance, and support the strategic financial goals of the organization. Responsibilities: Ensure timely submission of insurance claims, following up on rejected or denied claims to ensure they are resolved and resubmitted. Monitor and reduce claim denial rates by analyzing trends, identifying issues, and implementing corrective actions. Oversee the entire revenue cycle process, from the point of patient intake to payment collection. Ensure that all payments from insurance companies and patients are accurately posted to the appropriate accounts. Monitor outstanding balances and ensure timely collections from both patients and insurance companies. Lead and manage the AR team, which includes billing specialists, collection agents, and other personnel. Prepare and present financial reports, including aging reports, cash flow analysis, and AR metrics to management. Continuously analyze AR processes to identify areas for improvement, such as reducing the time it takes to collect payments or lowering denial rates. Ensure the timely collection of payments to improve the organizations cash flow and overall financial health. Qualifications: Candidate must have a Bachelors degree in any field. Candidates should possess a minimum of 5 years of experience in the Account Receivable Department of Revenue Cycle Management (RCM) within a US healthcare organization, with at least 3 years in a leadership or senior position role. Excellent problem-solving and communication skills. Advanced computer skills in MS Office, accounting software, and databases. Diversity, Equality, and Inclusion Diversity, equality, and inclusion are fundamental to our success at HUMS. We actively promote diversity across all aspects of our organization, including but not limited to gender, race, ethnicity, sexual orientation, religion, disability, and age. We strive to foster an inclusive culture where diverse perspectives are embraced and everyone has equal opportunities to grow, contribute, and succeed. Benefits: Competitive salary (including EPF and PS) Health insurance Four days work-week (Monday Thursday) Opportunities for career growth and professional development Additional benefits like food and cab-drop are available Please submit your resume and cover letter detailing your relevant experience and why you fit this role perfectly. We look forward to hearing from you!In case of any queries, please feel to reach out us at [email protected] Note: Available to take calls between 5:45 PM to 4:45 AM IST only from Monday through Thursday. #LI-DNI

Job Title: SEO & Social Media Marketing AnalystLocation: Hyderabad, TelanganaCompany: Harmony United Medsolutions Pvt. Ltd.About Us:Harmony United Medsolutions Pvt. Ltd. [HUMS] is a dynamic and innovative company dedicated to revolutionizing the Healthcare Industry. We at HUMS take pride in being a reliable partner as a Healthcare Management Company. With nine years of experience, we have perfected our end-to-end services in medical billing, A.R. management, and other essential healthcare facets. We provide our services to Harmony United Psychiatric Care, a US-based Healthcare Company. We pride ourselves on our commitment to excellence, creativity, and pushing the boundaries of what's possible. As we continue to grow, we seek a talented candidate to join our team and contribute to our exciting projects.Position overview:We are seeking a talented and results-driven SEO + Social Media Marketing Analyst to join our dynamic marketing team. The ideal candidate will have a strong understanding of both SEO strategies and social media marketing tactics to enhance our digital presence. This role will be responsible for optimizing website content for search engines and managing social media platforms to drive engagement and brand awareness.Responsibilities: Perform keyword research to identify trends and opportunities for content optimization.Develop and implement on-page and off-page SEO strategies to improve website ranking on search engines.Optimize website content, meta tags, URLs, and images to enhance SEO performance.Monitor and analyze website traffic using Google Analytics and other SEO tools (e.g., SEMrush, Ahrefs, Moz).Develop and execute social media strategies to increase engagement, followers, and brand visibility across platforms like Facebook, Instagram, Twitter, LinkedIn, and others.Track and analyze social media metrics (e.g., reach, engagement, conversions) using tools like Hootsuite, Sprout Social, or native analytics platforms.Creative, detail-oriented, and organized with the ability to manage multiple projects simultaneously.Requirements: Candidate must have a bachelor's degree in marketing, communications or related field. Masters degree will be a plus point.Candidate must have at least 3 years of relevant experience. Good understanding of SEO and social media marketingExcellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams.Certification in Google Analytics, Google Ads, or other relevant digital marketing certifications will be a plus point. Proficient in Microsoft Office (Excel, Word, PowerPoint).Ability to handle multiple tasks and meet deadlines.Diversity, Equality, and Inclusion:Diversity, equality, and inclusion are fundamental to our success at HUMS. We actively promote diversity across all aspects of our organization, including but not limited to gender, race, ethnicity, sexual orientation, religion, disability, and age. We strive to foster an inclusive culture where diverse perspectives are embraced and everyone has equal opportunities to grow, contribute, and succeed. Benefits:Competitive salary (including EPF and PS)Health insuranceFour days workweek (Monday – Thursday)Opportunities for career growth and professional developmentAdditional benefits like food and cab-drop are availablePlease submit your resume and cover letter detailing your relevant experience and why you fit this role perfectly. We look forward to hearing from you!In case of any queries, please feel to reach out us at recruitment@hupcfl.comNote: Available to take calls between 4:45 PM to 3:45 AM IST only from Monday to Thursday.

Responsibilities: Managing the patient s account and dealing with their complaints. Identify, troubleshoot, and resolve client issues efficiently. Work closely with technical support and product teams to address any challenges that arise. Ensure that clients are aware of and utilizing the full range of features and benefits offered by the companys products or services. Provide training and resources to maximize usage and satisfaction. Making the reports on drop rate and churn rates. Finding the loopholes, retaining the patients and handling the escalations. Track and report on key performance indicators (KPIs) related to client success, such as client satisfaction scores, retention rates, and product adoption levels. Work with technical teams to customize and implement solutions that meet specific client needs. Requirements: A Master s degree in Business Administration, Marketing, Communications, or a related field is typically required. At least 5 years of experience in client success or customer support including at least 2 years of experience as a manager. At least 5 years of experience in working with international voice process with English speaking countries (US, UK, Canada, Australia, etc.) Strong understanding of client needs and a commitment to ensuring their success. Ability to build and maintain positive, long-term relationships. Excellent verbal and written communication skills. Ability to convey complex information clearly and effectively to clients and internal teams. Excellent communication and interpersonal skills, with the ability to build rapport and trust at all levels of the organization. Ability to manage multiple clients, projects, and tasks simultaneously. Strong time management skills and attention to detail. Proficiency with the Microsoft Office (Excel, Word,), PowerBi, SQL, etc.