What your impact will be: Provide Tier 1 and Tier 2 support to the US doctors and Clinical staff. Receive, analyze, and process the requests submitted via e-mail, Cases, and voice mails, inbound calls. Trouble shoot the errors on the EMR application. Assist Clinical staff and physicians with the workflow issues. Ability to deal with problems involving several variables in both standard and unusual situations. Coordinate with internal teams in order fix the issues in a timely manner.

Develop and implement sales and marketing plans to achieve company targets and goals Identify potential customers, generate leads and follow up with them to secure new business opportunities Build and maintain relationships with existing customers to maximize retention and identify opportunities for upselling or cross-selling Research and analyze market trends and competitor activity to develop effective marketing strategies Collaborate with cross-functional teams, including product development, operations, and customer service to ensure that customer needs are met Prepare and deliver presentations, proposals, and quotes to potential customers Attend trade shows, conferences, and other events to promote the company's products and services Conduct market research to identify new products, services, and features that could increase sales and profitability Monitor sales performance and provide regular reports on progress towards achieving sales targets Excellent communication and interpersonal skills Strong analytical and networking skills

Key Responsibilities: Lead, mentor, and develop a team of Client Success Managers to drive high client satisfaction and retention. Develop and implement long-term client success strategies that align with business objectives. Utilize advanced communication and negotiation skills to resolve client concerns and enhance relationships. Analyze performance metrics related to revenue cycle to identify trends and areas for improvement. Support consultative sales initiatives, including upsell and renewal efforts, in collaboration with the sales team. Oversee the creation of educational marketing content to support client engagement and success. Partner with internal teams, including sales, operations, and marketing, to enhance the client experience. Establish best practices for client success management and ensure consistency across the team. Drive continuous improvement initiatives by gathering and acting on client feedback. Skills Competencies: Leadership: Ability to inspire and guide a team to achieve high performance and client satisfaction. Strategic Thinking: Strong ability to develop and implement long-term client success plans. Consultative Sales Acumen: Experience leading and supporting consultative sales initiatives and upsell opportunities. Data Analysis: Proficiency in analyzing revenue cycle metrics to drive client success strategies. Advanced Communication Negotiation: Ability to effectively communicate and negotiate with clients at all levels. Content Development: Ability to create educational marketing materials that enhance client engagement. Requirements: Experience: Minimum of 8 years in client success or account management within revenue cycle management, with at least 2 years in a managerial role. Proven success in improving client satisfaction and retention rates. Experience leading and developing high-performing client success teams. Strong track record in supporting consultative sales and upsell opportunities. Demonstrated ability to create educational marketing content.

One Resolv is looking for a printing/mailing Coordinator to join our growing team! As the printing/mailing Coordinator you will primarily perform virtual printing and mailing tasks using web-based mail fulfilment software. You will perform these tasks in accordance with precise instructions and in compliance with established policies and procedures. Assists with departmental projects as necessary. What your impact will be: Perform routine and repetitive printing/mailing tasks Keep records up to date Monitor success of mail processing Prepare and sort mail Electronically fill in forms and check for errors Electronically file and archive documents Carry out all other tasks associated with the position and requested by supervisor Other duties as assigned. What we are looking for: Solid organizational skills Ability to multi-task Strong customer service skills Completion of high school Graveyard shift Stable LAN or wired connection required Knowledge of health insurance billing/process is a plus, but not required. What we offer: Work from home setup, equipment provided/office available if needed Growth within an organization that encourages creative expansion Medical Coverage for self Lifestyle rewards