Job description Role & responsibilitiesDrive sales and achieve store targets.Ensure high standards of customer service and resolve customer complaints.Make quick and effective decisions when dealing with customer issues or complaints.Build and maintain relationships with customers.Use sales trend data to predict future demand for products, helping to ensure optimal stock levels.Implement promotions and marketing strategies to boost sales.Inventory Management and records maintenance; inventory analysis for informed business decisionsEnsure smooth daily store operations.Maintain store cleanliness and visual merchandising standards.Monitor and manage cash, store expenses and budgets.Monitor market trends and competitor activity.Provide insights and recommendations for improving store performance.Maintain MIS and metrices as per the business requirement.Lead, develop and engage staff to achieve business goals.