Healthcare Manager

Job Description

Job Summary : We are looking for a highly skilled and motivated Manager – Operations to oversee daily operations in the company. The ideal candidate will focus on streamlining processes, leading a team, improving productivity, and ensuring smooth operations. This role requires strong leadership, operational expertise, and the ability to drive efficiency improvements across the organization. Key Responsibilities : Operations Management : Oversee daily operations to ensure efficiency and effectiveness. Monitor key performance metrics such as cost control, productivity, quality, and on-time delivery. Identify operational issues and proactively implement solutions. Develop and implement strategies to meet both short-term and long-term business goals. Team Leadership : Lead, mentor, and motivate a team to achieve operational goals. Conduct regular team meetings, performance reviews, and training programs. Foster a positive work environment and ensure adherence to company policies. Process Optimization : Analyze workflows and processes to identify improvement opportunities. Implement process improvements that increase efficiency, reduce costs, and improve customer satisfaction. Leverage technology and systems to streamline operations. Quality Assurance : Establish and monitor KPIs to track quality and operational standards. Ensure compliance with company quality policies and regulatory requirements. Resolve customer issues and complaints promptly to ensure satisfaction. Cross-Department Collaboration : Work with Sales, HR, Finance, and other departments to ensure alignment and smooth collaboration. Assist in forecasting and planning to meet operational demands. Reporting & Analysis : Prepare regular reports on operational performance, including productivity, costs, and quality. Present insights and recommendations to senior management for strategic decision-making. Qualifications & Skills : Education : Bachelor’s degree (Master’s degree or relevant certifications are a plus). Experience : 10-15 years of experience in operations management in US healthcare (particularly in coding). Proven track record of team management, process improvements, and operational goal achievement. Skills : Strong leadership and team management skills. Excellent problem-solving and decision-making abilities. Proficiency in operational management tools and software. Strong organizational and multitasking skills. Excellent communication skills, both written and verbal. Knowledge of budgeting and financial management. Ability to adapt to changing business needs and priorities. Personal Attributes : Detail-oriented with a focus on efficiency and quality. Strategic thinker with a hands-on execution approach. Proactive, self-motivated, and results-driven. Show more Show less