Salesforce Development & AdministrationDevelop and customize Salesforce applications using Apex, Visualforce, Lightning Components, and Salesforce APIs.Configure custom objects, workflows, validation rules, and security settings.Integrate Salesforce with third-party applications using REST/SOAP APIs and middleware.Implement CI/CD pipelines using SFDX and Azure DevOps.Provide technical support, troubleshoot issues, and ensure system stability.Veeva Vault & Veeva CRM SupportConfigure, maintain, and support Veeva Vault applications (Vault QMS, Vault QDocs, Vault RIM).Manage Veeva CRM user profiles, permissions, and territory management.Troubleshoot and resolve Veeva Vault and CRM issues.Assist with Veeva system upgrades, patches, and new releases.Develop reports and dashboards for performance tracking and business decision-making.Preferred Qualifications & Skills5+ years of experience in Salesforce Development and Veeva Vault Applications.Strong expertise in Apex, Visualforce, Lightning Web Components (LWC), and Salesforce APIs.Hands-on experience with Veeva CRM and Vault applications (QMS, QDocs, RIM).Experience integrating Salesforce and Veeva with third-party applications.Knowledge of CI/CD tools (SFDX, Azure DevOps) for deployments.Strong troubleshooting and debugging skills.Excellent communication skills and ability to work in an agile environmentBenefits Our robust employee benefits package includes comprehensive health insurance, and flexible paid time off, ensuring our team feels valued and supported. We prioritize work-life balance and personal well-being, fostering a positive workplace culture. By investing in our employees, we enhance job satisfaction and drive organizational success. Some of our employee benefits are listed below:Medical Benefits: Medical insurance coverage for employee and family membersEarned Leave Encashment every yearGratuity

Job Summary:We are looking for a Microsoft 365 (M365) Subject Matter Expert (SME) with deep expertise in the entire M365 suite. The ideal candidate should have hands-on experience in Exchange migrations, licensing, Intune implementation, and managing enterprise-level M365 environments. You will play a key role in planning, implementing, and optimizing M365 solutions for our clients.Key Responsibilities:Migrations & Deployments:Lead Exchange migrations from on-premises to M365.Execute email migrations from G Suite and other email providers to M365.Provide technical guidance on hybrid or direct cloud migration strategies.Microsoft 365 Suite Expertise:Manage and optimize Exchange Online, SharePoint, OneDrive, Teams, and other M365 services.Implement and enforce M365 security best practices, including conditional access, DLP, MFA, and compliance policies.Provide M365 licensing expertise, ensuring cost-effective license allocation and compliance.Intune & Device Management:Deploy and manage Microsoft Intune for device and application management.Configure MDM/MAM policies to secure corporate data on endpoints.Integrate Intune with Entra ID (Azure AD) and manage compliance policies.Support & Optimization:Troubleshoot and resolve complex M365 issues, ensuring high availability.Provide technical leadership and best practices for M365 adoption.Train and mentor IT teams on M365 services and security. Benefits Our robust employee benefits package includes comprehensive health insurance, and flexible paid time off, ensuring our team feels valued and supported. We prioritize work-life balance and personal well-being, fostering a positive workplace culture. By investing in our employees, we enhance job satisfaction and drive organizational success. Some of our employee benefits are listed below:Medical Benefits: Medical insurance coverage for employee and family membersEarned Leave Encashment every yearGratuity

Location -OMR, Perungudi, Chennai Exp - 10yrs onwards Hybrid (3 days from office)Notice - Immediate to 20 days onlyPlease share updated resume and details to sujitha.nagarajan@hexacorp.com Service Delivery Manager - Microsoft Cloud InfrastructureAbout UsHexaCorp is a leading technology solutions and services company that partners with cloud providers like AWS, Microsoft, and Google to deliver innovative, cloud-agnostic solutions. With a strong focus on customer satisfaction and continuous innovation, HexaCorp serves leading enterprises globally.Job OverviewWe are seeking an experienced Service Delivery Manager to oversee and optimize Microsoft cloud infrastructure and end-user computing services. The role ensures high-quality service delivery, customer satisfaction, and continuous improvement in Microsoft-based cloud solutions.Key Responsibilities1. Service Delivery ManagementLead delivery of Microsoft cloud services (Azure, Microsoft 365, end-user computing).Develop and maintain SLAs, OLAs, and KPIs.Implement ITIL-based service management processes.Conduct service reviews with stakeholders and manage incident escalations.2. Team LeadershipMentor technical teams for service delivery excellence.Coordinate with cloud architects, engineers, and support staff.Facilitate communication between technical teams and business stakeholders.Lead problem management and root cause analysis.3. Infrastructure ManagementDesign and oversee Azure infrastructure (virtual networks, storage, compute).Manage hybrid cloud environments and disaster recovery solutions.Optimize cloud resource utilization and cost management.Implement infrastructure automation using Azure DevOps and Infrastructure as Code.Ensure high availability, scalability, and security of cloud services.4. End-User Computing ManagementOversee Virtual Desktop Infrastructure (VDI) using Azure Virtual Desktop and Windows 365.Manage Microsoft Endpoint Manager (Intune) for device security and compliance.Implement application virtualization and endpoint security solutions.Drive automation for end-user provisioning and management.Manage Microsoft 365 services (Teams, SharePoint, Exchange Online).5. Continuous ImprovementIdentify and implement service improvement opportunities.Drive automation and optimization initiatives.Maintain service documentation and standard operating procedures.Lead change management and service transitions.QualificationsRequired:Bachelors degree in Computer Science, IT, or related field.10+ years of IT service delivery experience.5+ years of experience with Microsoft cloud technologies (Azure, Microsoft 365).Strong knowledge of ITIL framework and service management principles.Microsoft certifications (Azure Administrator, Microsoft 365 Enterprise Administrator).Preferred:ITIL v4 Foundation certification (mandatory).Experience with cloud migration projects.Knowledge of PowerShell and automation tools.Project management certification (PMP/Prince2).Experience with service management tools (ServiceNow, Jira).Technical SkillsMicrosoft Azure: IaaS, PaaS, SaaS.Microsoft 365 Administration: Teams, SharePoint, Exchange Online.VDI: Azure Virtual Desktop, Windows 365.Endpoint Management: Microsoft Intune, Azure Active Directory.Cloud Security: Compliance, network security groups, Azure Security Center.Service Monitoring: Reporting tools, performance analytics.Soft SkillsStrong leadership and team management.Excellent communication and presentation skills.Strategic thinking and problem-solving.Customer service orientation.Stakeholder management.Ability to work under pressure and manage multiple priorities.Location & Work EnvironmentLocation: Chennai (Work from office).Work Hours: EST time zone. 4PM to 12 AM