Hindi and English Customer Support Process.

- 4 years

0.5 - 3.0 Lacs P.A.

Chennai

Posted:2 weeks ago| Platform: Naukri logo

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Skills Required

Voice ProcessBPOHandling CallsCustomer ServiceTelesalesInbound CallsCallingCallsInboundVoice SupportCustomer SupportCalls HandlingBpo VoiceTelecallingDomesticCustomer Care

Work Mode

Work from Office

Job Type

Full Time

Job Description

Role & responsibilities Handle inbound and/or outbound calls to address customer queries, complaints, and support issues. Resolve customer problems efficiently and professionally. Maintain a positive, empathetic, and professional attitude toward customers at all times. Provide accurate, valid, and complete information using the right methods/tools. Document all call information according to standard operating procedures. Follow communication scripts when handling different topics. Meet personal/team qualitative and quantitative targets. Preferred candidate profile Only Hindi and English Speaking candidates can apply. Kindly share your updated cv to : priyadharshani.r@yudeekshaa.com

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