Hiring Assistant Vice President (AVP) - Title Operations(US Mortgage)

Job Description

Contact:- Rajiv Phanse(HR) +91-9156451786 Email ID:- Rajiv.phanse@service1stbpm.com Job Title: Assistant Vice President (AVP) - Title Operations Location: PUNE, Maharashtra (Service 1st BPM Pvt Ltd, Magarpatta city Office) Bangalore,Novel take park,Housur Road,,Kudalu Gate Department: Operations Job Overview: The Assistant Vice President (AVP) of Title Operations is a senior leadership role responsible for overseeing and managing the day-to-day activities of thTitle Operationsns department. The AVP will ensure that title processes are efficient, compliant, and effectively executed to meet organizational goals. This position will collaborate with internal teams, external stakeholders, and senior management to streamline operations, improve service delivery, and mitigate risks in title processes. Key Responsibilities: • Leadership & Team Management: • Lead and manage the title operations team, providing direction, mentorship, and support. • Set goals and objectives for the team to ensure alignment with organizational strategy. • Conduct performance reviews and provide development opportunities for team members. • Operational Strategy & Efficiency: • Develop and implement operational strategies to streamline and optimize title processes. • Identify areas for process improvement, automation, and cost reduction within title operations. • Monitor the workflow to ensure timely, accurate, and compliant title searches, examinations, and closings. • Compliance & Risk Management: • Ensure all title operations comply with legal, regulatory, and industry standards. • Monitor changes in laws, regulations, and market trends, and assess their impact on title operations. • Mitigate operational risks and address any issues that arise in the title process. • Collaboration & Stakeholder Management: • Act as the primary point of contact for internal and external stakeholders regarding title operations. • Foster strong relationships with title agents, attorneys, lenders, and other third-party vendors. • Collaborate with other departments (e.g., legal, underwriting, customer service) to ensure smooth transaction processes. • Reporting & Analytics: • Provide regular reports to senior management regarding title operations performance, trends, and key metrics. • Use data analytics to track productivity, identify inefficiencies, and support decision-making. • Prepare and deliver presentations on operational performance and initiatives. • Technology & Innovation: • Oversee the integration of new technologies and tools to improve title operations. • Stay updated on industry trends and technology advancements that can enhance operational efficiency. Qualifications: • Bachelors degree in Business Administration, Real Estate, or related field; MBA or relevant advanced degree is a plus. • 7+ years of experience in title operations or a related field, with at least 3 years in a leadership or management role. • Deep knowledge of title processes, real estate transactions, and industry regulations. • Strong understanding of risk management, compliance, and legal aspects of title operations. • Exceptional leadership, communication, and interpersonal skills. • Proven ability to drive operational improvements and implement process changes. • High proficiency in Microsoft Office Suite and title-related software systems. • Ability to handle sensitive information with discretion and professionalism. • Excellent problem-solving, analytical, and decision-making skills. Preferred Qualifications: • Experience in a fast-paced, high-volume environment. • Experience with process automation and title technology platforms. Work Environment: This position typically operates in an office setting with occasional travel to meet clients, partners, and other stakeholders. Flexibility for remote work may be available.