Hiring For Director - Delivery ( Operations )_Medical Coding

Job Description

Job Overview: The Director of Operations is responsible for the overall management of day-to-day business operations. This leadership role involves optimizing processes, ensuring the operational efficiency, managing budgets, client management and leading teams to drive performance and growth. Key Responsibilities: Strategic Planning & Execution : Develop and implement operational strategies to meet the companys goals and objectives. Ensure alignment of operations with the overall business strategy. Process Improvement : Continuously analyze workflows, identify inefficiencies, and implement improvements to increase productivity, reduce costs, and enhance service quality. Budgeting & Financial Management : Manage budgets across various departments, ensuring cost-effective solutions without compromising on quality or performance. Monitor financial reports and manage P&L. Team Leadership : Lead, mentor, and develop the operations team to ensure high performance. Foster a culture of accountability, collaboration, and continuous improvement. Performance Management : Establish key performance indicators (KPIs) and monitor departmental performance to ensure objectives are met. Address issues and make adjustments to ensure goals are achieved. Cross-Department Collaboration : Work closely with other departments (e.g., HR, Sales, Marketing, Finance) to ensure smooth operations and the achievement of company goals. Risk Management : Identify potential risks and implement measures to mitigate them. Ensure compliance with industry regulations and company policies. Technology & Innovation : Stay updated on industry trends, technologies, and tools to improve operational efficiency and implement innovative solutions where applicable. Client Management : Responsible for managing the customer’s expectations and maintain a cordial relationship with the customer. Provides regular insights on key matrices to the customer and front-end business reviews. Skills & Qualifications: Bachelor’s degree in business administration, Operations Management, or related field (Master's degree preferred). Extensive experience (typically 18+ years) in operations management, with a proven track record in a leadership role. Must have prior experience in US healthcare, specific to Medical coding (Multi-specialty, IPDRG, E&M, ED) Strong knowledge of business and management principles, including budgeting, resource allocation, and performance management. Excellent problem-solving, analytical, and decision-making abilities. Proven ability to lead and motivate teams effectively. Strong communication and interpersonal skills to work with diverse teams and stakeholders. Familiarity with operations software and systems (e.g., ERP, CRM tools). Ability to manage multiple priorities and work under pressure. Relevant experience candidates can share cv to dp@talentqs.com or what's up to 8885935810