Hiring For Hybrid Work Model || Customer Care Executive || MNCs

Job Description

Job Title: US Motor Insurance Process Location: Magarpatta, Pune Working Days: 5 days working, 2 days off Shift: Rotational shifts, Rotational offs Work Model: Hybrid (Combination of in-office and remote work) How to Apply: Share your resume via WhatsApp to HR MANASI MANKAS at 7030943444 Job Requirements: Qualification: Undergraduate (UG) with a minimum of 1 year of experience in an international BPO environment Experience: Prior experience in an international BPO is a must Communication Skills: Excellent verbal communication skills are required to handle customer queries effectively and professionally Job Type: Full-time, Hybrid work model (Office and Remote) Responsibilities: Handling customer queries related to US motor insurance policies Providing accurate and timely information to customers Maintaining high customer service standards and ensuring customer satisfaction Handling calls in an international voice process, responding to inquiries, resolving issues, and providing information related to motor insurance policies Meeting daily and weekly performance targets and KPIs Adhering to company policies and guidelines to ensure quality and compliance Compensation and Benefits: Salary Package: 5.5 LPA In-Hand Salary: 41k Incentives: Monthly performance-based incentives Transportation: Both-way cab facility Work Environment: Hybrid model, combining the flexibility of remote work with in-office collaboration Shifts: Rotational shifts with rotational offs to accommodate different time zones (US-based clients) Location: Work from the Magarpatta office for in-office days Skills Required: Strong communication skills (both verbal and written) Problem-solving abilities and customer service orientation Ability to work in a fast-paced, dynamic environment Familiarity with US motor insurance processes will be a plus, but not mandatory If you are passionate about customer service and have a background in international BPO, this is an excellent opportunity to join our team!