6 years
4.0 - 5.5 Lacs P.A.
Pune, Gurgaon, Noida
Posted:2 months ago| Platform:
Work from Office
Full Time
Job Title: Customer Support Executive International Chat Process Job Type: Full-Time Work Days: 5 days a week Shift: 2 Rotational off Location: Gurgaon, Noida and Pune Job Description: We are seeking a dedicated and customer-oriented Customer Support Executive for our International Chat Process team. The ideal candidate will handle customer queries via chat, providing prompt and accurate solutions while maintaining a high level of professionalism. Key Responsibilities: Respond to customer inquiries via chat in a timely and professional manner. Resolve product or service-related issues by clarifying customer concerns and providing appropriate solutions. Maintain customer records by updating relevant information. Ensure customer satisfaction and maintain high-quality service standards. Collaborate with team members to enhance customer experience. Requirements: Minimum 6 months of experience in an international chat process or a customer support role. Excellent written communication skills in English. Strong problem-solving abilities and attention to detail. Ability to multitask, prioritize, and manage time effectively. Comfortable with rotational shifts. To apply, Call Miss Sania at 9971191235
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