Hiring For International Chat Process

6 years

4.0 - 5.5 Lacs P.A.

Pune, Gurgaon, Noida

Posted:2 months ago| Platform: Naukri logo

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Skills Required

Blended ProcessChat ProcessInternational BPOEmail SupportCustomer ServiceInternational Non VoiceChat SupportNon VoiceBpo Non VoiceInternational Chat ProcessEmail ProcessUS ProcessChatInternational ProcessRotational ShiftsNight ShiftWeb ChatUK Process

Work Mode

Work from Office

Job Type

Full Time

Job Description

Job Title: Customer Support Executive International Chat Process Job Type: Full-Time Work Days: 5 days a week Shift: 2 Rotational off Location: Gurgaon, Noida and Pune Job Description: We are seeking a dedicated and customer-oriented Customer Support Executive for our International Chat Process team. The ideal candidate will handle customer queries via chat, providing prompt and accurate solutions while maintaining a high level of professionalism. Key Responsibilities: Respond to customer inquiries via chat in a timely and professional manner. Resolve product or service-related issues by clarifying customer concerns and providing appropriate solutions. Maintain customer records by updating relevant information. Ensure customer satisfaction and maintain high-quality service standards. Collaborate with team members to enhance customer experience. Requirements: Minimum 6 months of experience in an international chat process or a customer support role. Excellent written communication skills in English. Strong problem-solving abilities and attention to detail. Ability to multitask, prioritize, and manage time effectively. Comfortable with rotational shifts. To apply, Call Miss Sania at 9971191235

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