Job Description

About IntouchCX IntouchCX, formerly known as 24-7 Intouch, is a global customer care and technology company with over 25 years of experience. We specialize in providing innovative, value-driven customer service solutions across various industries, including retail, healthcare, technology, and e-commerce. Our services include omnichannel customer care, AI services, trust and safety solutions, and more. With a strong focus on innovation and disruption, we aim to enhance customer experience and support business growth. Roles & Responsibilities Must have excellent verbal and written communication skills Should be capable of handling customer queries through live chat in real time Ability to manage 3 to 4 chats simultaneously with efficiency and accuracy Eligibility criteria Must have at least 6 months of experience in International chat support Typing speed should be more than 35 WPM with 80+ accuracy Should join immediately No pursuing candidates or serving notice period candidates No leaves for the next 6 months Should be flexible to work as per business requirement ( Night shifts/ Graveyard shifts) Perks & Benefits Transportation provided within 25 km PF & ESI Incentives Work Location - LIB, Kokapet. Mode of Interview - Face to Face Walk-in Details - 8th May - 9th May 2025 Walk-in Location - B16, Raheja Mindspace, 5th Floor, Back side of Inorbit Mall. ( https://maps.app.goo.gl/3kE8P4BkSqWiwLmXA ) Interested candidates can walk into the above location and mention Balakrishna on top of their resume