Job Description

Capri Global is hiring for its upcoming Gold Loan Branches across " Gujarat "...!! Seize the Opportunity for a fast track career growth. Apply for the below open positions & become a part of our Dynamic Team. Locations: Bhuj, Anjar, Jamnagar, Bhatia, Porbandar, Gondal Assistant Branch Manager / Gold Valuer - Prior Gold valuation experience of 2 Year is a must. •Attending to walk-in customers, addressing queries about the gold loan process and schemes offered. •Conducting gold valuations and identifying gold purity accurately. •Properly packing and storing gold and gold packets after loan disbursal. Returning gold ornaments to customers after loan closure. •Managing cash (system & physical) during loan disbursals, interest collection, and loan closures. •Create new CUID in system & modifications in LOS during Disbursal, Part Release / Payments & Loan Closure. •Maintain branch registers as per the guidelines Key / Cash / Packet Movements, Staff & Customer Visits etc. •Ensuring proper collection and storage of customer KYC documents. •Following up with customers for timely collection of interest and principal payments. •Providing good customer service at every step ie while pledging, releasing, or making interest payments. Senior Relationship Officer / Relationship Officer - Candidates with sales experience in Banking & Financial Services can apply for the role. Freshers with a flair in Sales can also apply. •Responsible to acquire New Customers for generating Gold Loan business and for other cross sell products. •Participate in field-marketing activities to improve the brand visibility of Capri Gold Loan branch in the catchment areas and generate leads of prospective customers. •Drive & ensure continuous customer engagement through various channels. •Maintaining quality portfolio by tracking & controlling ROI. •Provide after sales service to existing customers and obtain references from them to increase customer base. •Strong follow up on interest collections to keep NPAs (non-performing assets) under control. Interested candidates can reach out to us at Urvi.panchal@capriglobal.in | 6353117744 & jagrutiben.khandhala@capriglobal.in