Hiring | Relationship Manager | Jeevansathi.com | Noida

Job Description

Hi, Jeevansathi.com is hiring for Relationship Manager for Noida location. Connect with me on kaur.kuljeet@naukri.com or 9811881433 Job Description: Onboarding of Premium members and help them in setting up their profile Understanding the client's requirements for a Jeevansathi and search for shortlisted profiles on the basis of different Indian matrimonial norms (gender, religion/caste, mother tongue, occupation, education level, income, groups, marital status , etc) Reach out to prospects on behalf of the client and help in exchanging information among them and set up their meetings Be in regular touch with the client and keep him/her updated on the work being done on their profile by weekly/monthly report Handling escalation of the clients Achieving process SLAs and MIS report generation Ensuring adherence to the defined process and accuracy levels on transactions Build long term relationship with the client by provide best serving experience Required Skills: Excellent verbal and written communication skills Aptitude for fostering positive relationship building Client handling skills Customer Focus Attention to detail Knowledge of Indian matrimonial norms Flexibility with rotational offs and rotational shifts Desired Skills: 2 year - 4 years of prior working experience in handling premium customers/large accounts within voice/inbound processes Good with MS office to capture and understand customer feedback real time Multi-Tasking (E-mails & Tools) and coordinating with different team.