As a Senior Experience Cloud Developer - Sales, Service, and Experience Cloud, you are a client-facing practitioner focused on the technical and functional track, responsible for leading the technology implementation on transformative Salesforce engagements. In this role you will use your analytical and technical skills to provide objective advice and expertise, guiding clients in their Sales, Service and/or Experience transformation journey. You are fully invested in the client s business context, clearly understand their underlying business process, providing options and recommendations in line with best practices and available technology as part of new solution implementations. What you ll do: Design and develop customized front-end solutions within the Salesforce Experience Cloud platform. Develop front-end based solutions meeting industry standards like security, performance scalability. Develop Lightning components, custom pages, and integration solutions. Utilize design tools like Figma/Invision in building custom design solutions. Integrate Salesforce Experience Cloud with other Salesforce clouds and external systems. Customize Salesforce objects, fields, record types, page layouts, workflows, and validations. Analyze requirements in the form of user stories and collaborate with technology lead/architect to develop corresponding solution design documentation. Lead the refinement, development, and configuration of complex data models and in-scope business process automation. Collaborate with technical leads to design data migration and integration strategies in line with documented requirements. Participate in discovery workshops to document high-level functional and non-functional, as well as reporting/data requirements. Collaborate with cross-functional client and engagement teams to execute and deliver high-quality outcomes in line with client objectives. Manage CI/CD process end-to-end for enterprise level CRM solutions. Reinvest in the practice area by participating in the development of thought leadership and best practices, delivering internal training, and collaborating with sales practitioners in new business pitches and scoping/estimation exercises. Who you are: You are a CRM and digital experience enthusiast who can understand and support a program with complex business, user experience, and technical challenges. You are a good listener with the poise to lead conversations that may challenge established perspectives on business process or technology enablement. You are passionate about brands and their business ecosystem with the innate ability to solve complex business/technical challenges implementing innovative and transformative solutions. You are flexible with the ability to handle multiple demands, shifting priorities and rapid change. Ambiguity is not something that scares you. You are recognized as trusted, empathetic, and accountable in relationships with clients, colleagues, and other industry professionals. You are optimistic and demonstrate a positive outlook; you persist in reaching goals and operate from a commitment to success rather than the fear of failure. You have excellent written and verbal communication skills for coordination across projects and teams. What you bring: 5+ years of client-facing consulting/professional services experience. 4+ years of experience designing and implementing Salesforce Sales and Service solutions with an emphasis on Experience Cloud, Data Cloud. Salesforce certification with in-depth knowledge and experience of Salesforce Sales, Service, and Experience Cloud capabilities and functionality Experience in one of the following industries: Health and Life Sciences, Manufacturing, Hospitality Gaming. Strong communication skills and the ability to articulate outcomes. Demonstrated success working in a collaborative environment to design a scalable solution to meet client business needs. Superior analytical skills and experience with the complete lifecycle of complex software programs, and a strong understanding of Agile delivery methodology. Bachelor s degree preferred

The Finance function at Horizontal is looking for a hands-on Accountant to join and make a meaningful impact to the department. This role reports to the Global Financial Controller and will be a key contributor to handle the day-to-day accounting needs for our EMEA region offices (UAE, KSA, UK). What you ll do: Bank Transactions & Reconciliation: Post journal entries on the ERP system, ensuring accuracy and alignment with bank statements. Perform bank reconciliations and investigate discrepancies. Month-End Closing & Financial Reporting: Process prepaid expenses, provisions, and accrual entries for accurate financial closing. Assist in preparing financial statements and month-end reports. Accounts Receivable (A/R) & Accounts Payable (A/P): Process customer invoices, collections, and payments while ensuring accurate records. Handle supplier invoices, payments, and reconciliations. Monitor aging reports and follow up on outstanding balances. Fixed Assets Management: Maintain an accurate fixed asset register and track acquisitions, disposals, and movements. Calculate and post depreciation entries in compliance with accounting standards. Audit & Compliance Support: Assist with external and internal audits by preparing required financial data and reports. Ensure compliance with accounting policies, tax regulations, and company procedures. Work with local leaders Who you are: Self-motivated, organized, and detail driven. Able to work in a fast-paced environment in a growing and expanding company. Passionate about accounting, systems, and process improvement. Takes initiative to understand the business and develop productive relationships with business personnel. What you bring: Degree in Accounting, Finance, or related field. 4-7 years of progressive accounting experience. Solid understanding of Generally Accepted Accounting Principles. High proficiency in Microsoft Excel. Ability to work under tight deadlines. Great communication skills, English Previous professional service industry experience a plus. Strong reconciliation & reporting skills with attention to detail. The above description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Infrastructure Engineer, Managed Services At Horizontal Digital, we hold ourselves to one key belief: You re only as good as your worst customer experience. This mantra is what drives our digital consultancy to think beyond the easy answers and instead create websites, apps, portals, and other experiences that solve customer needs for Fortune 500 companies in intuitive and empathetic ways. And we make this lofty standard a reality by fusing strategy, data, design, and technology together to arrive at solutions that set the bar higher for everyone. We use these values to fuel superior results: Lock arms We forge relationships that make our impact 1,000x stronger. This means working across departments and engaging both our clients and our communities to deliver the greatest good. Show hustle We re not ones to sit on our hands and wait. Instead, we anticipate opportunities, collectively roll up our sleeves and find ways to execute the exceptional. Embrace change From new technologies to workplace philosophies, we welcome the unexpected and constantly anticipate what s next. Elevate empathy We listen before we take action. This means understanding a variety of perspectives and holding ourselves to a higher standard of accountability. Never settle We motivate each other to push past the easy answers and collectively arrive at bigger, more inspiring ideas. But enough about us. Let s talk about you. As a Managed Services Engineer, you will be part of a global team of experienced Application and Infrastructure engineers. You will have a unique opportunity in flexibility to develop your own talents by improving your analysis and troubleshooting skillsets and have the option to work closely with varying team disciplines and expand your knowledge in other domains of web application and environment management. What you ll do: Analyze and review system/cloud logs to determine the root cause of issues reported by the monitoring tool/client. Utilize systems like Jira Service Desk and Microsoft Teams to communicate directly with clients or team members regarding findings and recommendations. Work directly with the client on infrastructure enhancements and error/incident resolution on a per-ticket basis. Educate yourself on a variety of different clients, their industries, and their infrastructure platform to offer solutions in the moment and forward-thinking recommendations. Learn and develop your experience with tools, technologies, and platforms like Vercel, Netlify, Sitecore, Coveo, Solr, Contenful, Order Cloud, Azure Cloud, AWS, JSS, and a variety of custom solutions. Participate in a weekly on-call rotation with all other team members. Who you are: A collaborative individual who is not afraid to work directly with team members or leaders in pursuit of high-quality solutions. A driven self-starter interested in expanding their knowledge base and will make good use of learning materials during downtime. A friendly and communicative partner for our clients who understands that not all clients are as technically oriented as yourself. An analytical engineer who does not shy away from difficult problems and prides themselves in fully understanding the situation faced before providing a recommended solution. What you bring: Minimum 4 years of experience in managing Cloud/Self Hosted Infrastructure. Minimum 3 years of experience in managing Azure Cloud and/or AWS Cloud is must. Experience with Azure DevOps, GitHub, or other code repository tools is a plus. Experience with Sitecore or CMS is a plus. Experience with Vercel or Netlify is a plus.

At Horizontal Digital, we hold ourselves to one key belief: You re only as good as your worst customer experience. This mantra is what drives our digital consultancy to think beyond the easy answers and instead create websites, apps, portals and other experiences that solve customer needs for Fortune 500 companies in intuitive and empathetic ways. And we make this lofty standard a reality by fusing strategy, data, design and technology together to arrive at solutions that set the bar higher for everyone. We use these values to fuel superior results: Lock arms We forge relationships that make our impact 1,000x stronger. This means working across departments and engaging both our clients and our communities to deliver the greatest good. Show hustle We re not ones to sit on our hands and wait. Instead, we anticipate opportunities, collectively roll up our sleeves and find ways to execute the exceptional. Embrace change From new technologies to workplace philosophies, we welcome the unexpected and constantly anticipate what s next. Elevate empathy We listen before we take action. This means understanding a variety of perspectives and holding ourselves to a higher standard of accountability. Never settle We motivate each other to push past the easy answers and collectively arrive at bigger, more inspiring ideas. But enough about us. Let s talk about you. The Managed Services Team includes the Service Desk Technicians, who provide technical support for all Atlassian Products. As the primary point of contact for all clients, they receive tickets from clients, identify issues, analyze them, and assign them to the Infrastructure & Application team. They are in responsible for addressing issues that Atlassian Products end users come across. What you ll do: Configuration, maintenance, and administration of Atlassian products (Jira, Confluence, Bitbucket, Jira Service Desk) As part of the 24*7 support team, you will be working in different shifts to support customers. Maintain JIRA projects, advanced custom workflows, and permissions. Create comprehensive JIRA workflows, permission schemes, and notification schemes. Work with business users to evaluate JIRA and Confluence plug-ins, determine licensing needs, and perform testing, installation, and configuration of the plug-ins. Evaluate and manage the usage of Atlassian add-ons to meet team and business needs. Work with development and design teams to identify procedural efficiencies, such as with Jira Workflows, custom fields, etc. Excellent in handling Change and Configuration Management Processes. Aware of industry best practices Generate documentation on workflows and processes implemented in JIRA to support runbooks. Train and support users on the best practices for using the Atlassian toolset. Train end users on JIRA features during project deployments and with ongoing support Ability to use monitoring and other tools to diagnose performance issues. To perform monthly reports of JIRA/Confluence Who you are: 2+ years of experience in Jira, Confluence administration and customization. Experience working with executive-level customers. Collaborative approach. What you bring: ITIL Foundation certification. (Added advantage) Jira certifications - (ACP-100, ACP-420, ACP-120). (Added advantage) The above description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.