Hotel Specialist

Job Description

Job Summary: We are seeking an experienced and motivated Hotel Specialist to oversee the day-to-day operations of our hotel. The ideal candidate should have at least 2 years of experience in hospitality management, strong leadership skills, and a commitment to delivering exceptional guest experiences. Key Responsibilities: Manage daily hotel operations including front desk, housekeeping, maintenance, and food & beverage. Ensure high levels of guest satisfaction through excellent service and problem resolution. Supervise and train staff to uphold hospitality standards. Monitor budgets, expenses, and profitability. Ensure compliance with health, safety, and legal regulations. Handle guest complaints and feedback with professionalism and efficiency. Oversee inventory and procurement of hotel supplies. Coordinate with external vendors and service providers when required. Implement and monitor marketing and sales strategies to drive occupancy. Requirements: Bachelor’s degree in Hospitality Management or related field preferred. Minimum 2 years of experience in hotel or hospitality management. Strong leadership and interpersonal skills. Excellent communication and organizational abilities. Proficiency in hotel management software and MS Office. Ability to work flexible hours, including weekends and holidays. Preferred Skills: Knowledge of revenue management and budgeting. Experience with guest service standards and quality assurance practices. Multilingual abilities are a plus. Show more Show less