Housekeeping Associate

Job Description

Job Title: Housekeeping Associate Department: Housekeeping Reports To: Housekeeping Supervisor / Executive Housekeeper Location: Fragrant Nature Kollam Job Summary: The Housekeeping Associate is responsible for ensuring the cleanliness, orderliness, and overall appearance of guest rooms, public areas, and back-of-the-house areas in accordance with resort standards. The role plays a vital part in enhancing guest satisfaction and maintaining the resort’s reputation for hygiene and comfort. Key Responsibilities: Clean, dust, and sanitize guest rooms, bathrooms, and assigned public areas. Make beds, replace linens and towels, and replenish guest room amenities. Vacuum carpets, mop floors, and clean windows and furniture. Report any maintenance issues or lost and found items to the supervisor. Ensure proper use and care of housekeeping equipment and supplies. Maintain cleanliness and organization in housekeeping pantries and carts. Adhere to safety and hygiene protocols, including use of PPE and eco-friendly products. Follow standard operating procedures (SOPs) for room cleaning and turndown service. Assist in laundry operations when needed (optional based on resort structure). Provide courteous and prompt service to guests, addressing basic requests or referring to the supervisor when necessary. Support special cleaning tasks as assigned (e.g., deep cleaning, event setups). Job Type: Full-time Pay: From ₹13,000.00 per month Benefits: Food provided Provident Fund Schedule: Day shift Morning shift Rotational shift Work Location: In person