Job Description

Role & responsibilities Job Summary: Delhivery is seeking a proactive and detail-oriented Employee Benefits Associate to assist in the administration of employee benefits programs, specifically focused on Mediclaim and Health Insurance . The successful candidate will support day-to-day operations, assist employees with benefits-related queries, and ensure smooth management of claims and enrollments. Key Responsibilities: Assist in managing and administering employee benefits programs, including Mediclaim and Health Insurance for all employees. Coordinate with insurance providers to ensure timely and accurate processing of claims and updates to employee coverage. Assist employees with inquiries regarding health insurance plans, benefits, and claims. Maintain accurate records for employee benefit enrollments, changes, and terminations. Support the annual open enrollment process, ensuring employees are informed about benefit options and assisting with any questions. Help resolve discrepancies in claims processing and assist in following up with insurance providers. Track and report the usage of health insurance and Mediclaim benefits, providing insights and suggesting improvements if needed. Ensure that all employee benefits programs comply with legal and company policies. Collaborate with the HR team to ensure accurate communication about benefits offerings to employees. Assist in preparing reports, documents, and data for audits or internal reviews of the benefits programs. Keep employees updated on any changes or updates related to their benefits, including policy changes or new offerings. Qualifications: Bachelor's degree in Human Resources , Business Administration , or a related field. 1-2 years of experience in administering employee benefits, particularly Mediclaim and Health Insurance . Familiarity with benefits administration processes and health insurance plans. Good communication skills to liaise with employees and external providers. Strong attention to detail and excellent organizational skills. Ability to handle confidential and sensitive employee information. Proficient in MS Office and HRIS tools. Preferred Skills : Experience working in a fast-paced or growing company. Understanding of local health insurance regulations and compliance. Knowledge of benefits administration software or tools. Preferred candidate profile Perks and benefits