Job Description

Job Title: HR Manager Location: Bangalore Experience: 5 to 8 Years Industry: Quick Service Restaurant (QSR) Reporting To: Head – Human Resources / Operations Head Key Responsibilities HR Generalist Functions Handle end-to-end HR operations including recruitment, onboarding, training, performance management, and exit formalities. Maintain and update employee records, HRIS, and ensure statutory compliance (PF, ESI, etc.). Conduct regular audits to ensure documentation and policy adherence. Attrition Control & Retention Analyze attrition trends and work with operations to design and implement retention strategies. Conduct exit interviews, identify patterns, and take corrective/preventive actions. Design employee satisfaction and engagement surveys to track and improve morale. Employee Engagement Plan and execute employee engagement initiatives across all store and support office locations. Foster a culture of recognition, motivation, and team bonding. Create and drive internal communication campaigns to keep employees informed and involved. Recruitment and Talent Acquisition Oversee bulk hiring and lateral recruitment for store and managerial roles. Coordinate with agencies, job portals, and internal references to build a strong talent pipeline. Ensure timely closure of positions to support business continuity. Training & Development Coordinate with the L&D team to ensure timely induction and on-the-job training. Identify skill gaps and support planning of development programs for store-level staff and team leaders. Stakeholder Management Collaborate closely with internal stakeholders such as operations managers, unit heads, and corporate teams to align HR initiatives with business needs. Serve as the HR point of contact for regional/store-level leadership, addressing escalations and resolving workforce issues effectively. Ensure timely communication and feedback loops between employees and leadership to support a transparent and responsive HR environment. Required Skills & Competencies Strong interpersonal and communication skills. Experience in handling HR operations across multi-location retail/QSR setups. Proven track record in reducing attrition and driving employee engagement. Stakeholder management and ability to influence cross-functional teams. Ability to work in a fast-paced, people-intensive environment. Sound knowledge of labor laws and HR best practices. Qualifications Bachelor’s or Master’s degree in Human Resources / Business Administration or related field. 5–8 years of experience in a QSR, retail, or hospitality environment in an HR Generalist role. What We Offer A dynamic, performance-driven culture. Opportunity to work with a growing QSR brand. Platform to implement innovative people practices and make a real business impact. Skills: employee engagement,management,attrition control,hr best practices,attrition,operations,onboarding,hr operations,communication,training,stakeholder management,statutory compliance,labor laws,interpersonal skills,recruitment,performance management Show more Show less