Job Description

We believe in insurance for all, and we drive it through unbiased information and time-efficient processes for all Indian customers. As India's largest insurance brokers, we consider it our responsibility to be every Indian customer's one-stop portal for protection against death, disease and disability -- as well as for mindful investment planning. We understand customers' anxiety about claim settlement, so we offer 24x7 online support, on-ground support, as well and even host special claim samadhan events where stuck claims can be reopened and resolved instantly. Our mission, in keeping with IRDAI's inspiring vision, is Har Family Hogi Insured by 2047. Responsibilities: Handling queries and grievances of the employee within the framework of the company policy and carry out detailed investigations if needed. Must have experience in employee engagement . Work closely with management and employees to improve work relationships, build morale and increase productivity and retention. Prepare HR dashboards and reports for the management. Ensure training and grooming of the HR Team to enhance their performance. Closely monitor the day to day activities of the team and take corrective measures as needed. Keep a regular check on the active count of the span and getting the same validated from the Ops Team on a regular basis. Supporting the business in all HR related queries for a smooth day to day operation. Handing Negative BGV Cases as and when needed as per the company policy. Coordinating with the other support departments (IT, Admin, Finance, Central HR) for smooth functioning of the BU HR. Coordinate with the BU for closure of all discipline/ performance related escalations as per the company policy. Experience:1-3years is required for this role. Key Requirements: Should have a pleasing personality with excellent communication skills (Native/ Professional level proficiency in English as well as the local language). Should be proficient in MS Word and MS Excel. Should be able to work in a dynamic environment. Should have an analytical bend of mind with a keen sense of observation and a proactive approach. Employee engagement will be an advantage. Show more Show less