Job Summary: The Bookings Consultant develops and grows both relationships and revenue within the region, ensuring that we continue to further our mission of improving patient care. They have a full understanding of the role and the business, grow the region in line with company targets with a high level of customer service. The Bookings Consultant plays a key role in identifying and capitalizing on new business opportunities. This involves conducting market research, engaging with potential clients, and developing tailored solutions that meet their specific needs. They also collaborate with internal teams to ensure seamless service delivery and addresses any issues or concerns promptly to maintain high levels of client satisfaction. Responsibilities: Sales & Client Service Delivery Client-Facing Sales and Relationship Management Develop and maintain strong relationships with clients. Understand client needs and provide tailored solutions to meet their requirements. Call all clients to understand the demand and staffing they need, and proactively address any emerging needs or issues. Day-to-Day Sales Operations Perform daily sales activities, including calls to candidates and clients to book day-to-day shifts for nurses. Ensure excellent customer service and alignment between sales and client service delivery, while continuously seeking opportunities for process improvement. Accountability for Hours Booked Booking the target hours on a day-to-day basis. Monitor and report on booked hours to ensure targets are consistently met and adjusted as needed based on demand.KPI Support Delivery Perform sales activities such as booking hours and making call numbers. Ensure KPIs are met and aligned with company goals, providing regular updates and insights to drive performance improvements. Operations Management Adoption and Utilization of Processes and Systems Use ICG Medicals processes and systems for effective sales management. Regularly review and optimize processes to enhance efficiency and effectiveness in sales and client service delivery. Building Relationships with Stakeholders Establish and maintain strong relationships with stakeholders. Engage with stakeholders to ensure their needs are understood and met and leverage these relationships to support business objectives and growth. Collaborative Coordination Work closely with other departments, such as recruitment, compliance, and finance, to ensure seamless coordination and support in meeting client needs and company objectives. Client Satisfaction and Improvement Maintain client relationships to ensure that they are satisfied with the service provided, use feedback to improve on all our service offering. Team Support and Collaboration Support and collaborate with team members to achieve collective goals. Share insights and best practices to contribute to the overall success of the team. Continuous Learning and Development Stay updated on industry trends, new technologies, and best practices. Participate in training and professional development to enhance skills and knowledge. Qualifications: Excellent verbal communication and written skills Ability to develop and implement effective sales strategies. Candidates with a minimum of 1 year of experience in International Voice Process or in Medical billing or into Sales. Strong sales and client relationship management skills. The candidate must be comfortable working in rotational shifts. Interested candidate can drop their resume at Anjali.sharma@icg-medical.com or share resume on WhatsApp 8755953066

Job Title: Senior Payroll ExecutiveLocation: Noida, India or Gurugram About ICG Medical: ICG Medical is a leading global healthcare recruiter with a focus on nurses (all specialities), midwives and home care/healthcare workers. Our company vision is to improve patient care. The DNA make up of our business stems from our core values: Open, Family and Passion. The business is made up of three recognised healthcare recruitment brands: Greenstaff Medical, Clinical24 and Cromwell Medical. Each deliver tailored solutions for our candidates and clients from our offices in the UK, Ireland, India, South Africa, China, Philippines, Australia, Canada and the USA with more office openings on the horizon.Job Summary: We are seeking an experienced Senior Payroll Executive to join our dynamic team in India, supporting our USA-based medical recruitment sector. The ideal candidate will provide full support in handling payroll queries, processing payroll, and creating contractor margin reports. This role requires attention to detail and the ability to manage payroll operations in a fast-paced environment. This position plays a key role in ensuring smooth payroll operations and financial reporting for our global team.Responsibilities: Payroll QueriesAddress and resolve payroll-related inquiries from staff.Weekly Payroll ProcessingProcess weekly payroll for employees, ensuring timely and accurate payments in compliance with relevant tax laws and regulations.Contractor Margin ReportsCreate and maintain contractor margin reports by analyzing costs, fees, and related expenses to assess profitability and provide actionable insights for business decision. Qualifications, Experience and Skills: Bachelor's degree in Finance, Accounting, Business Administration, or a related field preferred but not required. Certification in Payroll (CIPP or equivalent) is preferred. Minimum of 3-4 years of experience in payroll processing, preferably within the medical recruitment sector or similar industries. Proven experience in handling payroll queries with a high level of accuracy. Strong knowledge of payroll systems, processes, and tax regulations and working with such systems as software such as ADP, Paychex, etc. Proven experience processing high volumes of data efficiently and accurately. Experience in managing and generating contractor margin reports. Excellent time management, organizational, and multitasking skills. Strong analytical skills and attention to detail. Ability to handle sensitive information with confidentiality. Proficiency in Microsoft Office Suite, especially Excel (pivot tables, Vlookup).Effective communication and interpersonal skills, with the ability to interact with stakeholders across different regions. ICG Medical is an equal opportunity employer and encourages candidates of all backgrounds to apply.

Job Title: OOH ConsultantLocation: Gurugram, HaryanaAbout ICG Medical: ICG Medical is a globally recognized nursing recruitment agency that specializes in sourcing nurses across various specialties, midwives, and home care/healthcare workers. Comprising three reputable healthcare recruitment brands, ICG Medical operates from offices in the UK, Ireland, India, South Africa, China, Philippines, Australia, Canada, Japan, and the USA, with plans for further expansion.Job Summary: We are currently seeking a talented and dedicated individual to join our team as an OOH Consultant. As a Healthcare Recruiter, you will play a crucial role in our mission to source nurses across various specialties, midwives, and home care/healthcare workers. If you have a passion for delivering exceptional customer service, working in a fast-paced environment, and making a positive impact in the healthcare industry, this role is perfect for you. Join us in our Gurugram office and be a part of our globally renowned team.Responsibilities: Handling inbound/outbound calls: Receiving calls from clients and candidates and assisting with their queries and attending to their needs.Interact with customers/clients through phone or e-mail and managing all queries, requests and complaints: Responding timeously to clients and candidates and ensuring no clients/candidates is left without a response.Booking nurses/healthcare professionals in to shifts: Reaching out to candidates to find out their availability and booking them into shifts accordingly. These bookings are across all departments (Nursing Homes, Acute and Complex Care)Handling cancellations from clients and candidates and following the processes set to replace: Ensuring client is kept informed on the replacement and or the candidate is kept informed regarding the shift cancellation and all is documented on the system.To be professional, friendly, courteous, and helpful to all candidates that you speak to: Maintaining highest standards of the ICG Medical values.Sourcing of new clients/business: Using necessary networks and platform to acquire new business. To assist and provide the highest standard of customer care: Keeping clients and candidates informed and creating a seamless transaction and experience.To have an efficient telephone manner to take accurate information and update the system.Achieving daily/ weekly and monthly KPIs and hours target. , . . . Qualifications: Recruitment experience within any industry is a mustOut of hours experience is incredibly beneficial, but not requiredExcellent verbal and written communications skills.Committed to a high level of service delivery for clients and candidates.Working under pressure.Good knowledge of MS excel.Dedicated and reliable with strong attention to detail.Customer service driven.Applicants with a strong desire to work in a fast paced, high energy and vibrant environment.Ambitious, financially driven and talented communicators who can deliver excellent customer service in a target driven role.At ICG Medical, we value innovation, collaboration, and excellence. Joining our team means being part of a dynamic environment where your contributions make a significant impact. We offer competitive compensation, opportunities for professional growth, and a supportive work culture.

Job Title :- International Healthcare Recruiter Job Location :- Gurugram Role & responsibilities :- Meet the needs of hospitals and healthcare providers across the USAOversee the recruitment process for healthcare professionals, ensuring that the right candidates are selected to meet the staffing needs of hospitals across the USEmploy various sourcing strategies to identify and attract top talent in the healthcare sectorGather and verify accurate information from candidates and hiring managers to ensure job requirements are clearly understood and that candidates are qualified and motivatedEnsure accurate and updated information is captured in our internal ATS system, sales force.Fill open positions within established timelines, adhering to the predefined recruitment schedule and requirementsConduct thorough and consistent follow-ups to ensure the successful closure of open positions within the target hire datesManage candidate interactions and updates to ensure a smooth recruitment processPreferred candidate profile Excellent verbal communication and writing skills are a must. Committed to a high level of service delivery for clients and candidates. Grad/PG with a minimum of 1 Year of International Recruitment experience. Min 1 year of experience as a US IT Recruiter. Candidate should be ok to work in US shifts. Immigration/ Visa counselling experience is preferred.Perks and benefits Both side Cab's facilities Medical and Health Insurance Great work culture and work Environment.Great Incentive structure Interested candidate's can drop their resume at anjali.sharma@icg-medical.com or you can share over what's app +91 8755953066.