Job Title: Relationship Manager-Business BankingFunction/ Department: Business BankingJob Purpose:The role entails providing financial solutions to meet the working requirements of business banking customers and ensuring best-in-class relationship management and customer experience to become their banking partner of choice. The role bearer is responsible for asset NTB client acquisition along with liabilities and Forex deepening. The role will closely collaborate with the product and operations teams to drive effective customer acquisition, servicing, and deepening.Roles & Responsibilities:Responsible for acquiring new customers for business banking with a detailed understanding of credit assessment.Knowledge on liability, Forex, trade and client relationships, delinquency management, relationship management, and an analytical mindset.Managing the portfolio effectively through continuous monitoring of accounts and renewals, enhancement, retention and ensuring portfolio hygiene with minimal open deferral and covenants.Develop a superior working relationship with branch banking for cross-leveraging & synergy optimization and work within the overall bank ecosystem with other stakeholders.Evaluate the growth strategy based on competitor analysis and feedback from different channels and customers.Recommend process changes in order to improve service efficiency and quality across the branch network.Demonstrated ability in sales planning and conceptualizing promotions and marketing initiatives.Understanding of financial statements, credit Assessment and title-security documents

Recruiter Name: Steffi Mail me on: steffi.gard@idfcfirstbank.comCandidates who have experience in Business Loans/Unsecured Loans only applyThis is a product lead role - thus candidates with min 9yrs experience under banking and who are on AVP and Sr Manager product only apply (Banking Product Role)Role/ Job Title: Product Lead -MEL & PLFunction/ Department: Rural ProductJob Purpose:The ideal candidate will have to review the following related to Micro Housing loans Product ManagementProcess Management Market dynamicsP&L ManagementRole and Responsibilities:Product Management: Developing on going market insight, Identify sector trends.Evaluate competitors and offerings. Compare competitive products. Configure product SWOT & uncover opportunities.Portfolio Review and Performance management: Development of market insight.Conducting Post launch Product audits. Revaluate Competitor action.Analyze Product and Portfolio Performance. Refining/evaluating Pricing StructureAdjusting marketing and Promotional Plans. Assess channel Performance.Rationalization of Portfolios.Devising smooth/innovative customer journey end to end.Process Streamlining: Customization/digitalization in the Loan process/system platform.Determines product pricing by utilizing market research data, costing etc.Product Sales Support: Devising training module, imparting training to various team co-ordination with various support vertical, etcSecondary Responsibilities:Coordinating with different stakeholders for smooth functioning of productMaintaining MIS and Product decks for periodic reviewsDaily interaction with sales for reaching maximum and daily disbursal volumes for the productsManagerial & Leadership Responsibilities:Building capabilities within new team members, if anyKey Success Metrics:Growth in disbursal volume for the productEducation Qualifications:Postgraduate & equivalent (Masters)Experience Level:Mid-Level (10 years)

Job Title - Associate Manager-Acquisition(Corporate Salary)Place of work - MumbaiBusiness Unit - Retail Banking Function -Branch BankingCompensations - Best in class in the industry. In addition, valuable service awards would apply.Job Purpose:The role entails direct customer interaction and is responsible for business acquisition of corporate Salary accounts for a designated branch. It will also entail explaining and selling banking products to customers and acting as a link between customers and bank - ensuring best in-class service to the customers. The role bearer has a responsibility to support Sales Manager in catchment mapping, customer feedback and identifying and converting potential opportunities. The role bearer is responsible for driving client acquisition, deepening customer relationships and capitalizing on lifetime value in each relationship to achieve larger organizational goals. Roles & Responsibilities:Key / Primary Responsibilities of the Role - List the primary deliverablesAcquisition of NTB Corporate Salary account customers in the identified segment and reference generation from the specified catchment areaEnsure acquisition of high quality corporate salary accounts in terms of product mix, segments and constitution mixProactive registration, account activation and 3 month funding for incentive gatingEngage customers with multiple products at the time of account Opening (viz: Mobile banking / Net banking registration / RD- FD activation)Meet and exceed the defined targets of new customer acquisitions month on month by analysing transaction banking needs of the customerAssist and support the Sales Manager in catchment mapping and scoping exerciseProvide regular feedback to SM / RM on opportunities and customer needsEnsure adherence to selling norms, account opening formalities and KYC normsEnsure strict compliance with internal guidelines and external regulationsEnsure quality sourcing in line with the Bank's policyPreparation of wish list of customers through promotion activitiesGenerating leads for family accounts and other cross sell productsProactive resolution of customer queriesSecondary Responsibilities - List the deliverables other than primary, but essential for the roleHigh degree of market awareness and understanding of customer's needsCollaborate with other branch departments and functions to provide products and service offerings to the customer to ensure customer centricityKey Success MetricsRevenue, Customer Acquisition targets, Cross SellQualifications:Graduate - Any discipline Post-graduation: Any Post-graduation Experience:0-4 years of relevant experience.

Job Title - Relationship Manager - First WealthPlace of work - Navi Mumbai, ThaneBusiness Unit - Retail Banking Function - Branch BankingJob Purpose - The role includes managing assigned client portfolio to ensure superior service delivery leading to cross sell. It would include CASA Build up as per branch targets, improving product holding per customer through cross sell of all banking products, acquiring new clients and managing the walk in clients. The role entails managing all cash, routine transactions for bank customers including fund transfer, accepting deposits & withdrawals and managing deliverables.Roles and Responsibilities - *CASA value build up and new client acquisition. *Ensure effective client engagement leading to cross sell. *Increase in 'Product holding per customer' within mapped portfolio. *Ensure all the clients engaged are profiled and presented with suitable banking products. *Be solution oriented and ensure effective on-boarding on Mobile/Net Banking, Bill Pay, SIP, Insurance & *Investment solutions, Retail and SME Loans and relevant banking programs. *Ensure monthly operating plan is met to improve scorecard and decile rankings. *Coordinate with respective relationship managers for closure of business loans, working capital, POS, CMS, trade transactions generated through client engagement. *Responsible for creating a customer-focussed approach for quick resolution of all queries and complaints to achieve NPS benchmarks. *Custodian of the branch vault, manage vault limits, cash and non-cash transactions. *Ensure Nil instances of cash shortage or excess at teller counter. *Updating the key registers regularly and review branch reports like end of day (EOD) cash position report LTR, Instruments issued etc. *Monitoring of dummy accounts, suspense accounts, deferred accounts, accounts payable/ receivable, reconciliation and maintenance of suspense accounts register as per the required format. *Ensure strict adherence to the bank policies and compliance.Secondary Responsibilities - *List the deliverables other than primary, but essential for the role - Perform audit and ensure compliance to internal and external regulations and guidelines *Provide best in-class customer service to all clients to become their primary banker.

Job Title - Associate Manager-Acquisition (Current Account Sales)Place of work - Mumbai/Navi MumbaiBusiness Unit - Retail Banking Function - Branch BankingJob Purpose:The role entails direct customer interaction and is responsible for business acquisition of current accounts for a designated branch. It will also entail explaining and selling banking products to customers and acting as a link between customers and bank - ensuring best in-class service to the customers. The role bearer has a responsibility to support Sales Manager in catchment mapping, customer feedback and identifying and converting potential opportunities. The role bearer is responsible for driving client acquisition, deepening customer relationships, and capitalizing on lifetime value in each relationship to achieve larger organizational goals. Roles & Responsibilities:Key / Primary Responsibilities of the Role - List the primary deliverablesAcquisition of NTB Current account customers in the identified segment and reference generation from the specified catchment areaEnsure acquisition of high-quality current accounts in terms of product mix, segments, and constitution mixProactive registration and activation of acquired customers to direct banking channels.Meet and exceed the defined targets of new customer acquisitions month on month by analysing transaction banking needs of the customer.Assist and support the Sales Manager in catchment mapping and scoping exercise.Provide regular feedback to SM / RM on opportunities and customer needs.Ensure adherence to selling norms and SOPs defined by the organization.Ensure strict compliance with internal guidelines and external regulations.Ensure quality sourcing in line with the Bank's policy.Secondary Responsibilities - List the deliverables other than primary, but essential for the roleHigh degree of market awareness and understanding of customer's needsCollaborate with other branch departments and functions to provide products and service offerings to the customer to ensure customer centricity.Qualifications:Graduate - Any disciplineExperience:Minimum Number of Years - 0-4 years Functional Area – SalesLevel / Capacity - Junior ManagementRole & responsibilities:Outline the day-to-day responsibilities for this role.Preferred candidate profile:Specify required role expertise, previous job experience, or relevant certifications.Perks and benefits:Mention available facilities and benefits the company is offering with this job.

Job Requirements Role/ Job Title: Deputy Manager-Acquisition (Household) Function: Branch BankingJob Purpose:The role entails direct customer interaction and is responsible for business acquisition of savings accounts for a designated branch. It will also entail explaining and selling banking products to customers and acting as a link between customers and bank - ensuring best in-class service to the customers. The role bearer has a responsibility to support Sales Manager in catchment mapping, customer feedback and identifying and converting potential opportunities. The role bearer is responsible for driving client acquisition, deepening customer relationships and capitalizing on lifetime value in each relationship to achieve larger organizational goals. Roles & Responsibilities: Acquisition of NTB Savings account customers in the identified segment and reference generation from the specified catchment area Ensure acquisition of high quality savings accounts in terms of product mix, segments and constitution mix Proactive registration and activation of acquired customers to direct banking channels Meet and exceed the defined targets of new customer acquisitions month on month by analysing transaction banking needs of the customer Assist and support the Sales Manager in catchment mapping and scoping exercise Provide regular feedback to SM / RM on opportunities and customer needs Ensure adherence to selling norms and SOPs defined by the organization Ensure strict compliance with internal guidelines and external regulations Ensure quality sourcing in line with the Bank's policyEducation Qualifications:Graduate - Any disciplineExperience:Minimum 1 year of Banking Sales ExperienceIndustry – BFSI

Role/ Job Title: TellerFunction/ Department: Branch BankingJob Purpose:The role entails providing best in-class customer service to become their banking partner of choice through efficient and cost effective customer engagement. The role bearer would be responsible for client engagement, customer service, operations, liability build up, cross sales at the designated branch and ensure regulatory requirements.Roles & Responsibilities:Daily customer engagement on assigned customer portfolio for CA/SA/TD build up, Asset & Wealth cross sellDeliver business target assigned as per performance score cardGiving the client need based product solutionsAssessing customer propensity and ensuring higher product penetration per relationshipReferencing for more business from existing customersResponsible for creating a customer-focused approach for quick resolution of all queries and complaintsEnsuring adherence to banking regulation & policies pertaining to Anti Money Laundering (AML), Know Your Customer (KYC), Data & Information security etc.Assist in closure of all observations in audit reportClient relationship management and customer services related to retail banking operationsCustodian of the branch vault and manage the vault limitsSupervise all cash and non-cash transactions like DD/MC, fund transfer etc.Updating the key registers regularlyReview branch reports like end of day (EOD), cash position report, instruments issued etc.Monitoring of dummy accounts, suspense accounts, deferred accounts, accounts payable/ receivable, reconciliation and maintenance of suspense accounts register as per the required formatEducation Qualification: Graduation: Bachelors in Engineering / Technology / Math’s / Commerce / Arts / Science / Biology / Business / Computers / ManagementExperience: 0 to 2 years of relevant experience

Role/ Job Title: TellerFunction/ Department: Branch BankingJob Purpose:The role entails providing best in-class customer service to become their banking partner of choice through efficient and cost effective customer engagement. The role bearer would be responsible for client engagement, customer service, operations, liability build up, cross sales at the designated branch and ensure regulatory requirements.Roles & Responsibilities:Daily customer engagement on assigned customer portfolio for CA/SA/TD build up, Asset & Wealth cross sellDeliver business target assigned as per performance score cardGiving the client need based product solutionsAssessing customer propensity and ensuring higher product penetration per relationshipReferencing for more business from existing customersResponsible for creating a customer-focused approach for quick resolution of all queries and complaintsEnsuring adherence to banking regulation & policies pertaining to Anti Money Laundering (AML), Know Your Customer (KYC), Data & Information security etc.Assist in closure of all observations in audit reportClient relationship management and customer services related to retail banking operationsCustodian of the branch vault and manage the vault limitsSupervise all cash and non-cash transactions like DD/MC, fund transfer etc.Updating the key registers regularlyReview branch reports like end of day (EOD), cash position report, instruments issued etc.Monitoring of dummy accounts, suspense accounts, deferred accounts, accounts payable/ receivable, reconciliation and maintenance of suspense accounts register as per the required formatEducation Qualification: Graduation: Bachelors in Engineering / Technology / Math’s / Commerce / Arts / Science / Biology / Business / Computers / ManagementExperience: 0 to 2 years of relevant experience

Job RequirementsRole/ Job Title: Associate/Deputy Manager-Acquisition CA/SAFunction/ Department: Branch BankingJob Purpose:The role entails direct customer interaction and is responsible for business acquisition of savings accounts for a designated branch. It will also entail explaining and selling banking products to customers and acting as a link between customers and bank - ensuring best in-class service to the customers. The role bearer has a responsibility to support Sales Manager in catchment mapping, customer feedback and identifying and converting potential opportunities. The role bearer is responsible for driving client acquisition, deepening customer relationships and capitalizing on lifetime value in each relationship to achieve larger organizational goals.Roles & Responsibilities:Ensure acquisition of high-quality savings accounts in terms of product mix, segments and constitution mix.Acquisition of NTB Savings account customers in the identified segment and reference generation from the specified catchment area.Proactive registration and activation of acquired customers to direct banking channels.Meet and exceed the defined targets of new customer acquisitions month on month by analyzing transaction banking needs of the customer.Assist and support the Sales Manager in catchment mapping and scoping exercise.Provide regular feedback to SM / RM on opportunities and customer needsEnsure strict compliance with internal guidelines and external regulationsEnsure quality sourcing in line with the Bank's policy Education Qualification:Graduation: Any Graduation.Experience: 1 to 4 years of relevant experience.

Job RequirementsRole/ Job Title: Product Lead -MEL & PLFunction/ Department: Rural ProductJob Purpose:The ideal candidate will have to review the following related to Micro Housing loans Product ManagementProcess Management Market dynamicsP&L ManagementRole and Responsibilities:Product Management: Developing on going market insight, Identify sector trends.Evaluate competitors and offerings. Compare competitive products. Configure product SWOT & uncover opportunities.Portfolio Review and Performance management: Development of market insight.Conducting Post launch Product audits. Revaluate Competitor action.Analyze Product and Portfolio Performance. Refining/evaluating Pricing StructureAdjusting marketing and Promotional Plans. Assess channel Performance.Rationalization of Portfolios.Devising smooth/innovative customer journey end to end.Process Streamlining: Customization/digitalization in the Loan process/system platform.Determines product pricing by utilizing market research data, costing etc.Product Sales Support: Devising training module, imparting training to various team co-ordination with various support vertical, etcSecondary Responsibilities:Coordinating with different stakeholders for smooth functioning of productMaintaining MIS and Product decks for periodic reviewsDaily interaction with sales for reaching maximum and daily disbursal volumes for the productsManagerial & Leadership Responsibilities:Building capabilities within new team members, if anyKey Success Metrics:Growth in disbursal volume for the productEducation Qualifications:Postgraduate & equivalent (Masters)Experience Level:Mid-Level (10 years)

Role/ Job Title: Associate / Deputy Manager-Acquisition (Current Account)Function/ Department: Branch BankingJob Purpose:The role entails acquiring new customers for the bank's current and savings accounts. The role involves identifying potential customers, contacting them through various channels, explaining the benefits and features of the current and savings products, and closing the sales. Also to ensures that the customers are satisfied with the bank's services and maintains a long-term relationship with them.Roles & Responsibilities:Acquisition of current and savings account in the identified segment and reference generation from the specified catchment areaEnsuring high quality of customer acquisition in terms of constitution, product and segment mixOn-boarding and activating customers on digital platformsAssist Senior Sales Manager in catchment mapping and branch scoping exercises.Provide regular feedbacks to Senior Sales Manager and Branch Manager on customer requirements and potential opportunities.Ensuring adherence to sales compliance and SOPs defined by the organization.Quality sourcing and ensuring strict compliance on internal and external guidelines and regulations.Regularly conducting activities in the catchment to acquire good quality, HNI customers and build a strong visibility for IDFC First Bank Working on key central Initiatives and seeking regular referrals from existing customersCollaborating with other team members and support functions to provide products and service offerings to customers.Education Qualification: Graduation: Any GraduateExperience: 1 to 4 years of relevant experience

Role/Job Title: Senior DevOps Engineer Function/Department: Information Technology Job Purpose: We are seeking a highly skilled and experienced DevOps Engineer with a primary focus on AWS cloud services. The ideal candidate will be proficient in automated provisioning, cloud management, and possess expertise in tools such as Terraform and Packer. As a DevOps Engineer, you will play a crucial role in designing, implementing, and maintaining our cloud infrastructure to ensure optimal performance, reliability, and scalability. Roles and Responsibilities: AWS Cloud Management: Design, deploy, and manage AWS cloud infrastructure. Optimize and maintain cloud resources for performance and cost efficiency. Monitor and ensure the security of cloud-based systems.Automated Provisioning: Develop and implement automated provisioning processes for infrastructure deployment. Utilize tools like Terraform and Packer to automate and streamline the provisioning of resources. Infrastructure as Code (IaC): Champion the use of Infrastructure as Code principles. Collaborate with development and operations teams to define and maintain IaC scripts for infrastructure deployment and configuration. Collaboration and Communication: Work closely with cross-functional teams to understand project requirements and provide DevOps expertise. Communicate effectively with team members and stakeholders regarding infrastructure changes, updates, and improvements. Continuous Integration/Continuous Deployment (CI/CD): Implement and maintain CI/CD pipelines to automate software delivery processes. Ensure reliable and efficient deployment of applications through the development lifecycle. Performance Monitoring and Optimization: Implement monitoring solutions to track system performance, troubleshoot issues, and optimize resource utilization. Proactively identify opportunities for system and process improvements. Mandatory Skills: Proven experience as a DevOps Engineer or similar role, with a focus on AWS. Strong proficiency in automated provisioning and cloud management. Experience with Infrastructure as Code tools, particularly Terraform and Packer. Solid understanding of CI/CD pipelines and version control systems. Strong scripting skills (e.g., Python, Bash) for automation tasks. Excellent problem-solving and troubleshooting skills. Good interpersonal and communication skills for effective collaboration. Secondary Skills: AWS certifications (e.g., AWS Certified DevOps Engineer, AWS Certified Solutions Architect). Experience with containerization and orchestration tools (e.g., Docker, Kubernetes). Knowledge of microservices architecture and serverless computing. Familiarity with monitoring and logging tools (e.g., CloudWatch, ELK stack).

Job Requirements Job Description:Role/ Job Title: Branch ManagerFunction/ Department: Retail BankingJob Purpose:The role entails managing and scaling up the retail banking business for the branch by creating strategies to achieve growth targets for the branch by managing operations and resources in the most cost efficient and technology effective manner. It also entails developing constructive relationships with key local dealers and working closely with them to boost volume of business by establishing a strong foundation with them as their financial partner of choice. It is accountable to ensure expansion of branch footprint, product penetration and delivery of high-quality customer service. The role will closely collaborate with the product and operations teams to drive effective customer acquisition, servicing and deepening. It includes building up teams, systems, process and culture relevant to the branch network scale. The role has a critical responsibility contributing to the larger branch banking objectives Roles & Responsibilities: Key / Primary Responsibilities of the Role - List the primary deliverables Own the P&L for the branch and direct all operational aspects including distribution operations, customer service, administration and sales Assess local market conditions and identify current and prospective sales opportunities Responsible for achieving overall product targets - CASA, Investments, Insurance, Trade Services, and TD & managing group business products like Business Banking products & other assets products (home loan, LAP etc.) Share knowledge with other branches and headquarters on effective practices, competitive intelligence, business opportunities and needs. Adhere to high ethical standards, and comply with all regulations/applicable laws. Network to improve the presence and reputation of the branch and company. Stay abreast of competing markets and provide reports on market movement and penetration. Establish the Bank and the brand in the catchment area. Responsible for achieving overall branch targets and ensuring branch profitability. Cultivate relationships with individual and corporate customers"Secondary Responsibilities: List the deliverables other than primary, but essential for the role Spearhead manpower planning, recruitment and training processes for both on-roll and off-roll employees to ensure high performing talent across levels. Bring out the best of branch’s personnel by providing training, coaching, development and guidance. Evaluate the feasibility of new initiatives in offering, channel & process point of view and ensure its implementation to improve overall operational efficiency. Collaborate with other branch departments and functions to provide products and service offerings to the customerManagerial and Leadership Responsibilities: (if applicable) Mentor and coach senior team members to percolate ethos of customer centricity, innovation, compliance and integrity. Create environment for team to focus on automation and digital enablement to fulfil customer’s needs holistically. Attract & retain best-in class talent to meet Bank's rapid growth targets Key Success MetricsCA/SA and TD growth targets, Customer Acquisition targets, Product Cross Sell targets Education Qualification: Graduation: Any Graduation.Post-graduation: Any Post-graduation Experience:5 to 10 years of relevant experience in Banking or allied Business

Job Requirements Role/ Job Title: Debt Manager-Flows-Rural AssetsFunction/ Department: Debt Management- Flows- Rural AssetsJob Purpose:The role bearer has the responsibility to plan, organize, direct and oversee the activities of the department. It also includes managing the agencies associated with the company in their assigned territory. The role bearer is responsible for the efficiency and optimization of retrieving EMI (Equated monthly instalment) from the customers and ensuring adherence to all the guidelines laid out by the bank contributing to the larger organizational objectives of the bank.Roles & Responsibilities: Responsible for managing and undertaking collections process for debts that have been assigned. Regularly track the portfolio for specific buckets for the assigned area. Track & control the delinquency of the area, Bucket-wise & DPD (Days Past Due) wise and focus on non-starters. Responsible to allocate and achieve targets from agencies/ in house team. Regularly follow up with the default customers. Ensuring adherence to collection process and legal guidelines. Tracing out absconded default customers and initiate recovery process. Recommend for legal actions for non-recoverable cases and following up with the legal team for the closure of the cases. Maintain data for administrative work related to collection such as updating delinquent account history, providing and maintaining MIS report (Management Information System), reviewing of collection feedback on daily, weekly & monthly basis.Education Qualification: Graduation: Any GraduationExperience: 5 to 10 years of experience in Flows- Rural Assets

Job Requirements Role/ Job Title: Territory Manager- Consumer Durable LoanFunction/ Department: Sales Job Purpose: The role entails scaling up the business for the Consumer Durable Loan lending for a designated area by delivering banking needs to the customers in the most cost efficient and technology effective manner. Role will closely collaborate with Retail team - Product Head, Operations, Sales, IT, Credit, BIU for same. This role encapsulates the responsibility of providing a seamless and fulfilling customer experience and ensuring IDFC First becomes the primary bank for all banking needs. Roles & Responsibilities: Acquisition of Consumer Durable Loan customers in the identified segment and reference generation from the specified catchment area. Grow the AUM base for Consumer Durable Loan lending solutions and ensure that the overall revenue, cost, profitability and portfolio quality targets are met. Collaborate with the Product Head Consumer Durable Loan to ensure that the customers are offered the best in class solutions funding/multi funding requirements and key DST's are appropriately incentivized. Ensuring quality portfolio by minimizing delinquency and rejection. Extensive knowledge and understanding of retails assets, products and operations. Identifying the changing market trends, channel development for acquiring business and provide high quality customer service. Design a fulfilling customer journey leading to customer delight and making IDFC First their banking partner of choice. Ensure the successful adoption of internal compliances & regulatory framework across the business.Education Qualification: Graduation: Any graduateExperience: 2-5 years of relevant experience

Job Requirements Role/ Job Title: Territory Manager- Consumer Durable LoanFunction/ Department: Sales Job Purpose: The role entails scaling up the business for the Consumer Durable Loan lending for a designated area by delivering banking needs to the customers in the most cost efficient and technology effective manner. Role will closely collaborate with Retail team - Product Head, Operations, Sales, IT, Credit, BIU for same. This role encapsulates the responsibility of providing a seamless and fulfilling customer experience and ensuring IDFC First becomes the primary bank for all banking needs.Roles & Responsibilities: Acquisition of Consumer Durable Loan customers in the identified segment and reference generation from the specified catchment area. Grow the AUM base for Consumer Durable Loan lending solutions and ensure that the overall revenue, cost, profitability and portfolio quality targets are met. Collaborate with the Product Head Consumer Durable Loan to ensure that the customers are offered the best in class solutions funding/multi funding requirements and key DST's are appropriately incentivized. Ensuring quality portfolio by minimizing delinquency and rejection. Extensive knowledge and understanding of retails assets, products and operations. Identifying the changing market trends, channel development for acquiring business and provide high quality customer service. Design a fulfilling customer journey leading to customer delight and making IDFC First their banking partner of choice. Ensure the successful adoption of internal compliances & regulatory framework across the business.Education Qualification: Graduation: Any graduateExperience: 2-5 years of relevant experience

Job Requirements Role/ Job Title: Territory Manager- Consumer Durable LoanFunction/ Department: Sales Job Purpose: The role entails scaling up the business for the Consumer Durable Loan lending for a designated area by delivering banking needs to the customers in the most cost efficient and technology effective manner. Role will closely collaborate with Retail team - Product Head, Operations, Sales, IT, Credit, BIU for same. This role encapsulates the responsibility of providing a seamless and fulfilling customer experience and ensuring IDFC First becomes the primary bank for all banking needs.Roles & Responsibilities: Acquisition of Consumer Durable Loan customers in the identified segment and reference generation from the specified catchment area. Grow the AUM base for Consumer Durable Loan lending solutions and ensure that the overall revenue, cost, profitability and portfolio quality targets are met. Collaborate with the Product Head Consumer Durable Loan to ensure that the customers are offered the best in class solutions funding/multi funding requirements and key DST's are appropriately incentivized. Ensuring quality portfolio by minimizing delinquency and rejection. Extensive knowledge and understanding of retails assets, products and operations. Identifying the changing market trends, channel development for acquiring business and provide high quality customer service. Design a fulfilling customer journey leading to customer delight and making IDFC First their banking partner of choice. Ensure the successful adoption of internal compliances & regulatory framework across the business.Education Qualification: Graduation: Any graduateExperience: 2-5 years of relevant experience

Job Requirements Role/ Job Title: Territory Manager- Consumer Durable LoanFunction/ Department: Sales Job Purpose: The role entails scaling up the business for the Consumer Durable Loan lending for a designated area by delivering banking needs to the customers in the most cost efficient and technology effective manner. Role will closely collaborate with Retail team - Product Head, Operations, Sales, IT, Credit, BIU for same. This role encapsulates the responsibility of providing a seamless and fulfilling customer experience and ensuring IDFC First becomes the primary bank for all banking needs.Roles & Responsibilities: Acquisition of Consumer Durable Loan customers in the identified segment and reference generation from the specified catchment area. Grow the AUM base for Consumer Durable Loan lending solutions and ensure that the overall revenue, cost, profitability and portfolio quality targets are met. Collaborate with the Product Head Consumer Durable Loan to ensure that the customers are offered the best in class solutions funding/multi funding requirements and key DST's are appropriately incentivized. Ensuring quality portfolio by minimizing delinquency and rejection. Extensive knowledge and understanding of retails assets, products and operations. Identifying the changing market trends, channel development for acquiring business and provide high quality customer service. Design a fulfilling customer journey leading to customer delight and making IDFC First their banking partner of choice. Ensure the successful adoption of internal compliances & regulatory framework across the business.Education Qualification: Graduation: Any graduateExperience: 2-5 years of relevant experience

Job Requirements Role/ Job Title: Territory Manager- Consumer Durable LoanFunction/ Department: Sales Job Purpose: The role entails scaling up the business for the Consumer Durable Loan lending for a designated area by delivering banking needs to the customers in the most cost efficient and technology effective manner. Role will closely collaborate with Retail team - Product Head, Operations, Sales, IT, Credit, BIU for same. This role encapsulates the responsibility of providing a seamless and fulfilling customer experience and ensuring IDFC First becomes the primary bank for all banking needs.Roles & Responsibilities: Acquisition of Consumer Durable Loan customers in the identified segment and reference generation from the specified catchment area. Grow the AUM base for Consumer Durable Loan lending solutions and ensure that the overall revenue, cost, profitability and portfolio quality targets are met. Collaborate with the Product Head Consumer Durable Loan to ensure that the customers are offered the best in class solutions funding/multi funding requirements and key DST's are appropriately incentivized. Ensuring quality portfolio by minimizing delinquency and rejection. Extensive knowledge and understanding of retails assets, products and operations. Identifying the changing market trends, channel development for acquiring business and provide high quality customer service. Design a fulfilling customer journey leading to customer delight and making IDFC First their banking partner of choice. Ensure the successful adoption of internal compliances & regulatory framework across the business.Education Qualification: Graduation: Any graduateExperience: 2-5 years of relevant experience

Job Requirements Role/ Job Title: Territory Manager-Personal Loan (Partner Business)Function/ Department: Sales- Personal LoanJob Purpose:The role bearer has the responsibility of sourcing loans from market using DSAs/DSTs / Connectors and existing channel partners as well establishing a quality portfolio. It entails managing a team, maintain strong relationships, foster co-operation, and communicate effectively across different mediums. The role bearer must make sure adherence to the policies and guidelines set. The execution of these tasks must be accomplished in such manner which is both sales supportive and risk averse contributing to the larger objectives of the bank.Roles & Responsibilities Sourcing and managing channels from the market and acquiring business from them. Ensuring quality portfolio by minimizing delinquency and rejection. Extensive knowledge and understanding of retails assets, products, operations, and current market trends. Identifying the changing market trends, channel development for acquiring business and provide high quality customer service. Recommend improvements to processes and policies across the Retail Banking business to drive operational efficiencies and high-quality customer service.Education Qualification: Graduation: Any GraduationExperience: 2 to 5 years of experience in Personal Loans- Connector Business.

Job Requirements Role/ Job Title: Territory Manager- Consumer Durable LoanFunction/ Department: Sales Job Purpose: The role entails scaling up the business for the Consumer Durable Loan lending for a designated area by delivering banking needs to the customers in the most cost efficient and technology effective manner. Role will closely collaborate with Retail team - Product Head, Operations, Sales, IT, Credit, BIU for same. This role encapsulates the responsibility of providing a seamless and fulfilling customer experience and ensuring IDFC First becomes the primary bank for all banking needs. Roles & Responsibilities: Acquisition of Consumer Durable Loan customers in the identified segment and reference generation from the specified catchment area. Grow the AUM base for Consumer Durable Loan lending solutions and ensure that the overall revenue, cost, profitability and portfolio quality targets are met. Collaborate with the Product Head Consumer Durable Loan to ensure that the customers are offered the best in class solutions funding/multi funding requirements and key DST's are appropriately incentivized. Ensuring quality portfolio by minimizing delinquency and rejection. Extensive knowledge and understanding of retails assets, products and operations. Identifying the changing market trends, channel development for acquiring business and provide high quality customer service. Design a fulfilling customer journey leading to customer delight and making IDFC First their banking partner of choice. Ensure the successful adoption of internal compliances & regulatory framework across the business.Education Qualification: Graduation: Any graduateExperience: 2-5 years of relevant experience

Job Purpose:Role entails acquiring new customers for the bank's savings accounts. The role involves identifying potential customers, contacting them through various channels, explaining the benefits and features of the savings products, and closing the sales. Also to ensures that the customers are satisfied with the bank's services and maintains a long-term relationship with them.Roles & Responsibilities:Acquisition of savings account in the identified segment and reference generation from the specified catchment areaEnsuring high quality of customer acquisition in terms of constitution, product and segment mixOn-boarding and activating customers on digital platformsAssist Senior Sales Manager in catchment mapping and branch scoping exercises Provide regular feedbacks to Senior Sales Manager and Branch Manager on customer requirements and potential opportunities Ensuring adherence to sales compliance and SOPs defined by the organizationQuality sourcing and ensuring strict compliance on internal and external guidelines and regulationsRegularly conducting activities in the catchment to acquire good quality, HNI customers and build a strong visibilty for IDFC First Bank Working on key central Initiatives and seeking regular referrals from existing customersCollaborating with other team members and support functions to provide products and service offerings to customers

Role/ Job Title: Cluster Lead-First WealthFunction/ Department: Retail Liabilities Job Purpose:The incumbent will lead the Elite Bankers in the region to achieve the defined objectives. The role involves managing the Elite Banker channel and driving the agenda of mobile banking adoption and usage. The incumbent will also engage customers across various products such as Liabilities, Retail Assets, Business Banking, Trade Forex, Wealth & Insurance Business, and Cross-Sell. The incumbent will aim to increase the value of CASA, deepen existing relationships, and acquire high-quality NTBs. The incumbent should have strong knowledge of banking and investment products and solutions.Roles & Responsibilities:Responsible for quality recruitment, sales planning, business delivery tracking, monitoring and reviewing Elite Banker Performance and mentoring individuals for effective tele-calling for achievement of the defined goals. Also responsible to ensure adherence with tele-calling guidelines as per regulatory industry norms.Ensuring the Elite Banker Team achieves goal sheet objectives and revenue targets to earn incentives. Also, responsible for monitoring quality of engagement for the teamEnhancing engagement with HNI customers through client meetings and/or joint calls with Elite Bankers, support functions in peer group and quality NTB AcquisitionsEnsuring engagement and coordination with various functional peers to ensure smooth business delivery from the team across Liabilities and Asset products of the bank, Trade Forex, Wealth business, Insurance and Credit Cards Business in the branch.Responsible to drive Privilege program onboarding, cross sell in the Elite Banker Portfolio and to enhance Product Per Client ratios in the managed book.Ensuring Digital adoption and completion of the assigned Tasks, triggers, campaigns and client outreach programs assigned to the Elite BankersIncumbent is responsible to ensure that the Elite Bankers provide quality service delivery to bank customers and ensure process adherence.Envisage data driven sales plans for the managed book to improve portfolio quality. Ensure regular reviews, daily engagement and trainings to the team.Client requests and complaints to be addressed efficiently within stipulated timelines.Ensure all sales activity is recorded as per the organizational process and all bank policies are adhered to by self and team.Attract and retain best-in-class talent for Elite Bankers in the region & attrition control.Education Qualification: Graduation: Any GraduateExperience: 5 to 10 years of relevant experience Please share your updated Resume.

Job Title - Associate Manager-Acquisition(Corporate Salary)Place of work - KolkataBusiness Unit - Retail Banking Function -Branch BankingCompensations - Best in class in the industry. In addition, valuable service awards would apply.Job Purpose:The role entails direct customer interaction and is responsible for business acquisition of corporate Salary accounts for a designated branch. It will also entail explaining and selling banking products to customers and acting as a link between customers and bank - ensuring best in-class service to the customers. The role bearer has a responsibility to support Sales Manager in catchment mapping, customer feedback and identifying and converting potential opportunities. The role bearer is responsible for driving client acquisition, deepening customer relationships and capitalizing on lifetime value in each relationship to achieve larger organizational goals. Roles & Responsibilities:Key / Primary Responsibilities of the Role - List the primary deliverablesAcquisition of NTB Corporate Salary account customers in the identified segment and reference generation from the specified catchment areaEnsure acquisition of high quality corporate salary accounts in terms of product mix, segments and constitution mixProactive registration, account activation and 3 month funding for incentive gatingEngage customers with multiple products at the time of account Opening (viz: Mobile banking / Net banking registration / RD- FD activation)Meet and exceed the defined targets of new customer acquisitions month on month by analysing transaction banking needs of the customerAssist and support the Sales Manager in catchment mapping and scoping exerciseProvide regular feedback to SM / RM on opportunities and customer needsEnsure adherence to selling norms, account opening formalities and KYC normsEnsure strict compliance with internal guidelines and external regulationsEnsure quality sourcing in line with the Bank's policyPreparation of wish list of customers through promotion activitiesGenerating leads for family accounts and other cross sell productsProactive resolution of customer queriesSecondary Responsibilities - List the deliverables other than primary, but essential for the roleHigh degree of market awareness and understanding of customer's needsCollaborate with other branch departments and functions to provide products and service offerings to the customer to ensure customer centricityKey Success MetricsRevenue, Customer Acquisition targets, Cross SellQualifications:Graduate - Any discipline Post-graduation: Any Post-graduation Experience:0-4 years of relevant experience.

Job Requirements Job Title – Branch Manager-RuralBusiness Unit - Retail BankingFunction – Rural BankingLocation - Amalner, Ambejogai, Dharashiv.Job Purpose:The role entails managing and scaling up the Rural banking business for the branch by creating strategies to achieve growth targets for the branch by managing operations and resources in the most cost efficient and technology effective manner. It also entails developing constructive relationships with key local dealers and working closely with them to boost volume of business by establishing a strong foundation with them as their financial partner of choice. It is accountable to ensure expansion of branch footprint, product penetration and delivery of high-quality customer service. The role will closely collaborate with the product and operations teams to drive effective customer acquisition, servicing and deepening. It includes building up teams, systems, process and culture relevant to the branch network scale.Roles & Responsibilities: Own the liabilities for the branch and direct all operational aspects including distribution operations, customer service, administration and sales. Responsible for working towards achieving sustainable profitability for Liabilities sales of the branch. Custodian of people, processes and documents for the branch; expected to manage the liabilities for the branch and work towards achieving sustainable profitability. Manage a team of assistant branch managers and relationship officers to drive client acquisition, deepening of existing relationships and addressing all needs of customers by providing gamut of banking services. Assess and monitor portfolio quality and loan limits, Conduct field audits and customer verifications. Achieve productivity, efficiency, financial (budget and cash flow), customer service targets and ensure statutory compliance for the branch. Assess local market conditions and identify current and prospective sales opportunities. Share knowledge with other branches and headquarters on effective practices, competitive intelligence, business opportunities and needs. Adhere to high ethical standards and comply with all regulations/applicable laws. Cultivate relationships with individual and corporate customers. Spearhead manpower planning, recruitment and training processes for both on-roll and off-roll employees to ensure high performing talent across levels. Develop and implement livelihood advancement and community development initiatives. Bring out the best of branch’s personnel by providing training, coaching, development and guidance. Evaluate the feasibility of new initiatives in offering, channel & process point of view and ensure its implementation to improve overall operational efficiency. Collaborate with other branch departments and functions to provide products and service offerings to the customer.Secondary Responsibilities: Spearhead manpower planning, recruitment and training processes for all employees to ensure high performing talent across levels. Develop and implement livelihood advancement and community development initiatives. Bring out the best of branch’s personnel by providing training, coaching, development and guidance. Evaluate the feasibility of new initiatives in offering, channel & process point of view and ensure its implementation to improve overall operational efficiency. Collaborate with other branch departments and functions to provide products and service offerings to the customer.Managerial & Leadership Responsibilities: Mentor and coach senior team members to percolate ethos of customer centricity, innovation, compliance and integrity. Create environment for team to focus on automation and digital enablement to fulfil customer’s needs holistically. Attract & retain best-in class talent to meet Bank's rapid growth targets.Key Success Metrics:CASA and TD growth targets, customer acquisition targets.Educational Qualifications:BA / BCom / BSc / BBA / BCA / BE / BTech or any other graduate.Experience:5 to 10 years of relevant experience in Rural Branch Banking or allied Business.

Job Requirements Role/Job Title: Branch Operations and Service ManagerFunction/Department: Rural BankingLocation: Amalner, Akluj, ShirurJob Purpose:The role bearer has to focus on helping the organization to enable customers, partners and other stakeholders address their needs for proactive query resolution. It entails the responsibility of providing, setting up customer service quality procedures, standards for the team and deploy strategies, best practices to achieve it. The role bearer also has to drive of employee morale and engagement levels so that the organization is able to provide best in class service to its customers to increase customer satisfaction, loyalty and retention contributing to the larger organizational objectives of the bank.Roles & Responsibilities: Manage a team of customer service managers in charge of the inbound channel and correspondence branches. Providing excellent customer service and promoting customer centricity in the organization by improving customer service experience, engaging customers and facilitating organic growth. Ownership of customers issues and ensure proactive resolutions of the same. Set a clear mission of enhancing service quality and deploy strategies focused towards that mission by keeping ahead of industry’s developments and apply best practices to areas of improvement. Develop service procedures, policies and standards. Analyzing MIS, enhance productivity and maintaining accurate records and document customer service actions and discussions. Recruit, mentor and develop customer service resources and nurture an environment where they can excel through encouragement and empowerment. Adherence to and manage the approved budget. Maintaining an orderly workflow according to priorities. Regulate resources and utilize assets to achieve qualitative and quantitative targets. Enhancing service quality and the level of customer focus in the organization. Leverage in-house synergies through collaboration with internal stakeholders.Education Qualification:Graduation: BA / BCom / BBA / BSc / BTech / BE or any other graduateExperience: 5 to 10 years’ experience into Customer Service.

Job Requirements Role/Job Title: Relationship Manager-Tractor LoanFunction/ Department: Rural BankingJob Purpose:The role entails providing financial solutions to meet the requirements of the Tractor Loan customers and ensure value added customer service. The role will closely collaborate with the product and operations teams to drive effective customer acquisition, servicing, and deepening. The role bearer would be responsible for providing customers with the best in-class experience to become their banking partner of choice. The role bearer is responsible for acquisition of Dealership business clients and manage the relationship for a designated branch contributing to the larger branch banking channel objectives. Roles & Responsibilities: Responsible for acquiring new customers for Tractor Loans with a detail understanding of Credit assessment, providing end to end solutions to clients. Establish closely connect with the existing customers through mailers and phone calls and share insights on the fluctuations in interest rates and various product offerings. Empanelment of new Dealers, DSA and DST in the market. Generate new sales leads for Dealership business customers through referrals from existing clients, promotional activities. Conduct policy training for internal team members. Proactively resolve customer queries. Aggregate knowledge of competitor products, best practices in the market. Responsible for tracking channels and team for quality sourcing and healthy portfolio. Evaluate the growth strategy based on competitor analysis and feedback from different channels/customers. Recommend process changes to improve service efficiency and quality across the branch network. Demonstrated ability in sales planning and conceptualize promotions and marketing initiatives.Managerial & Leadership Responsibilities: Attract and retain best-in-class talent for key roles in their reporting structure. Monitor key parameters on employee productivity, hiring quality and attrition rates and make necessary improvements. Enable teams to drive growth targets by providing necessary support.Education Qualification:Graduation: BA / BCom / BBA / BSc / BTech / BE or any other graduate.Experience: 2 to 5 years of relevant branch banking experience.

Job Requirements Role/ Job Title: Sales Manager-Business LoanFunction/ Department: Business LoanJob Purpose:The role bearer has the responsibility of sourcing loans from market using Direct Sales Associates/Direct Sales Teams and existing channel partners as well establishing a quality portfolio. It entails managing a team, maintain strong relationships, foster co-operation, and communicate effectively across different mediums. The role bearer must make sure adherence to the policies and guidelines set. The execution of these tasks must be accomplished in such manner, which is both sales supportive and risk averse contributing to the larger objectives of the bank.Roles & Responsibilities: Sourcing and managing channels from the market and acquiring business from them. Ensuring quality portfolio by minimizing delinquency and rejection Extensive knowledge and understanding of retails assets, products, operations, and current market trends. Identifying the changing market trends, channel development for acquiring business and providing high quality customer service. Recommend improvements to processes and policies across the Retail Banking business to drive operational efficiencies and high-quality customer service.Secondary Responsibilities: Create environment for team to focus on automation and digital enablement to fulfil customer’s needs holistically. Attract & retain best-in class talent to meet Bank's rapid growth targets. Education Qualification: Graduation: Any GraduationPost-graduation: Any Post-graduationExperience: 2 to 5 years of experience in Business Loan

Job Requirements Role/ Job Title: Territory Manager-Cross Sell (Personal Loan)Function/ Department: SalesJob Purpose:The role bearer has the responsibility of sourcing loans from market using DSAs/DSTs and existing channel partners as well establishing a quality portfolio. It entails managing a team, maintain strong relationships, foster co-operation, and communicate effectively across different mediums. The role bearer must make sure adherence to the policies and guidelines set. The execution of these tasks must be accomplished in such manner which is both sales supportive and risk averse contributing to the larger objectives of the bank.Roles & Responsibilities: Sourcing and managing channels, TMs and SMs generating business from them. Ensuring quality portfolio by minimizing delinquency and rejection Extensive knowledge and understanding of retails assets, products, operations, and current market trends. Identifying the changing market trends, channel development for acquiring business and providing high quality customer service. Recommend improvements to processes and policies across the Retail Banking business to drive operational efficiencies and high-quality customer service.Education Qualification: Graduation: Any GraduationExperience: 2 to 5 years of experience in Cross Sell (Personal Loan)

Job Requirements Role/ Job Title: Territory Manager-Cross Sell (Personal Loan)Function/ Department: SalesJob Purpose:The role bearer has the responsibility of sourcing loans from market using DSAs/DSTs and existing channel partners as well establishing a quality portfolio. It entails managing a team, maintain strong relationships, foster co-operation, and communicate effectively across different mediums. The role bearer must make sure adherence to the policies and guidelines set. The execution of these tasks must be accomplished in such manner which is both sales supportive and risk averse contributing to the larger objectives of the bank.Roles & Responsibilities: Sourcing and managing channels, TMs and SMs generating business from them. Ensuring quality portfolio by minimizing delinquency and rejection Extensive knowledge and understanding of retails assets, products, operations, and current market trends. Identifying the changing market trends, channel development for acquiring business and providing high quality customer service. Recommend improvements to processes and policies across the Retail Banking business to drive operational efficiencies and high-quality customer service.Education Qualification: Graduation: Any GraduationExperience: 2 to 5 years of experience in Cross Sell (Personal Loan)

Job Requirements Role/ Job Title: Branch Sales Manager - EILFunction/ Department: Education Institution LoanJob Purpose:The role entails direct customer interaction and is responsible for acquisition of Education Institution Loan customers for a designated branch. It will also entail explaining and selling banking products to customers and acting as a link between customers and bank - ensuring best in-class service to the customers. The role bearer has a responsibility to supervise catchment mapping, customer feedback and identifying and converting potential opportunities. The role bearer is responsible for driving client acquisition, deepening customer relationships and capitalizing on lifetime value in each relationship to achieve larger organizational goals.Roles & Responsibilities: Acquisition of Education Institution Loan customers in the identified segment Meet and exceed the defined targets of new customer acquisitions month on month by analysing transaction banking needs of the customer Provide regular feedback to RM on opportunities and customer needs Ensure adherence to selling norms and SOPs defined by the organization Ensure strict compliance with internal guidelines and external regulations. Ensure quality sourcing in line with the Bank's policy.Education Qualification: Graduation: Any GraduationExperience: 2 to 10 Years in Education Institution Loan

Job Requirements Role/ Job Title: Territory Manager-Loan against PropertyFunction/ Department: Sales Job Purpose: The role bearer has the responsibility of sourcing loans from market using DSAs/DSTs and existing channel partners as well establishing a quality portfolio. It entails managing a team, maintain strong relationships, foster co-operation and communicate effectively across different mediums. The role bearer has to make sure adherence to the policies and guidelines set. The execution of these tasks must be accomplished in such manner which is both sales supportive and risk averse contributing to the larger objectives of the bank.Roles & Responsibilities: Sourcing and managing channels from the market and acquiring business from them Ensuring quality portfolio by minimizing delinquency and rejection Extensive knowledge and understanding of retails assets, products, operations, and current market trends Identifying the changing market trends, channel development for acquiring business and provide high quality customer service Recommend improvements to processes and policies across the Retail Banking business to drive operational efficiencies and high quality customer service.Education Qualification: Graduation: Any Graduate. Post-graduation: Any Post-GraduateExperience: 2 to 5 years of experience in loan against property sales.

Job Purpose:Training Manager will play a pivotal role in ensuring the successful implementation and growth of the First Step Micro Business Loan product. Your primary responsibility will be to train and equip the banks retail staff with the necessary knowledge and skills to effectively promote, sell, and service this specialized loan offering. You will collaborate closely with the retail team to drive business expansion and enhance customer experience.Roles & Responsibilities:Design, develop, and deliver comprehensive training programs for retail staff, including branch managers, relationship managers, and sales executives.Ensure that training content aligns with the unique features, benefits, and eligibility criteria of the First Step Micro Business Loan.Cover topics such as loan features, credit assessment, documentation, loan disbursement process, and customer engagement strategies.Deepen the understanding of retail staff regarding the First Step Micro Business Loan product.Conduct regular workshops, webinars, and classroom sessions to enhance product knowledge.Address queries and clarify doubts related to loan terms, pricing, and customer eligibility.Equip sales teams with effective selling techniques and objection-handling skills.Collaborate with the sales leadership to create sales playbooks and scripts specific to the micro business loan segment.Monitor sales performance metrics and provide coaching to improve conversion rates.Ensure that all retail staff adhere to regulatory guidelines and internal policies while promoting and processing micro business loans.Conduct periodic assessments to verify compliance and address any gaps.Stay updated on industry trends and changes in lending regulations.Work closely with branch managers, regional heads, and other stakeholders to drive loan origination targets.Foster a collaborative environment where retail teams actively share best practices and success stories.Coordinate with marketing teams for promotional campaigns related to the product.Monitor the effectiveness of training programs through feedback, assessments, and performance metrics.Generate regular reports on training completion, knowledge retention, and impact on loan sales.Identify areas for improvement and adjust training content accordingly.Excellent communication, presentation, and interpersonal skillsAbility to adapt training methods to different learning styles and levels of expertise.

Role/Job Title: Branch ManagerFunction/ Department: Branch BankingJob Purpose:The role entails managing and scaling up the retail banking business for the branch by creating strategies to achieve growth targets for the branch by managing operations and resources in the most cost efficient and technology effective manner. It also entails developing constructive relationships with key local dealers and working closely with them to boost volume of business by establishing a strong foundation with them as their financial partner of choice. It is accountable to ensure expansion of branch footprint, product penetration and delivery of high-quality customer service. The role will closely collaborate with the product and operations teams to drive effective customer acquisition, servicing, and deepening. It includes building up teams, systems, process, and culture relevant to the branch network scale. The role has a critical responsibility contributing to the larger branch banking objectives. Roles & Responsibilities:Own the P&L for the branch and direct all operational aspects including distribution operations, customer service, administration and sales.Assess local market conditions and identify current and prospective sales opportunities.Responsible for achieving overall product targets - CASA, Investments, Insurance, Trade Services and Term Deposits & managing group business products like Business Banking products & other Assets products (Home Loan, Loan against Property (LAP) etc.)Share knowledge with other branches and headquarters on effective practices, competitive intelligence, business opportunities and needs.Adhere to high ethical standards and comply with all regulations/applicable laws.Network to improve the presence and reputation of the branch and company.Stay abreast of competing markets and provide reports on market movement and penetration.Establish the Bank and the brand in the catchment area.Responsible for achieving overall branch targets and ensuring branch profitability.Cultivate relationships with individual and corporate customers.Secondary Responsibilities:Spearhead manpower planning, recruitment and training processes for both on-roll and off-roll employees to ensure high performing talent across levels.Bring out the best of branchs personnel by providing training, coaching, development, and guidance.Evaluate the feasibility of new initiatives in offering, channel & process point of view and ensure its implementation to improve overall operational efficiency.Collaborate with other branch departments and functions to provide products and service offerings to the customer.Managerial & Leadership Responsibilities:Mentor and coach senior team members to percolate ethos of customer centricity, innovation, compliance and integrity.Create environment for team to focus on automation and digital enablement to fulfil customers needs holistically.Attract & retain best-in class talent to meet Bank's rapid growth targets.

Job Purpose: Exposure & rich experience in Product Training / Sales Training. Should be well versed with L&D aspects, MIS etc.Roles & Responsibilities:Prepares new sales representatives by conducting orientation to sales process and products.Develops individual coaching plans and schedules orientation drive along with senior representatives.Conducts exercise sessions for new and current sales employees.Observes sales encounters and collects feedback, results and performance data of trainees after sessions.Structures training plans to meet financial objectives.Updates job knowledge by participating in educational opportunities and reading professional publicationsKey Success Metrics: Training Batch Certification and First Month Performance.

Job RequirementsRole/ Job Title: Relationship Manager - Current AccountFunction/ Department: Branch BankingJob Purpose:The role includes managing assigned client portfolio to ensure superior service delivery leading to cross sell. It would include CASA Build up as per branch targets, improving product holding per customer through cross sell of all banking products, acquiring new clients and managing the walk-in clients. The role entails managing all cash, routine transactions for bank customers including fund transfer, accepting deposits & withdrawals, and managing deliverables.Roles & Responsibilities:Primary Responsibilities: CASA values build up and new client acquisition. Ensure effective client engagement leading to cross sell. Increase in 'Product holding per customer' within mapped portfolio. Ensure all the clients engaged are profiled and presented with suitable banking products. Be solution oriented and ensure effective on-boarding on Mobile/Net Banking, Bill Pay, SIP, Insurance & Investment solutions, Retail and SME Loans and relevant banking programs. Ensure monthly operating plan is met to improve scorecard and decile rankings. Coordinate with respective relationship managers for closure of business loans, working capital, POS, CMS, trade transactions generated through client engagement. Responsible for creating a customer-focused approach for quick resolution of all queries and complaints to achieve NPS benchmarks. Custodian of the branch vault, manage vault limits, cash, and non-cash transactions. Ensure Nil instances of cash shortage or excess at teller counter. Updating the key registers regularly and reviewing branch reports like end of day (EOD) cash position report LTR, Instruments issued etc. Monitoring of dummy accounts, suspense accounts, deferred accounts, accounts payable/ receivable, reconciliation and maintenance of suspense accounts register as per the required format. Ensure strict adherence to the bank policies and compliance.Secondary Responsibilities: Perform audit and ensure compliance to internal and external regulations and guidelines. Provide best in-class customer service to all clients to become their primary banker.Education Qualification: Graduation: AnyPost-graduation: AnyExperience: 6+ years of relevant experience.

Role/ Job Title: Cluster Lead-First WealthFunction/ Department: Retail Liabilities Job Purpose:The incumbent will lead the Elite Bankers in the region to achieve the defined objectives. The role involves managing the Elite Banker channel and driving the agenda of mobile banking adoption and usage. The incumbent will also engage customers across various products such as Liabilities, Retail Assets, Business Banking, Trade Forex, Wealth & Insurance Business, and Cross-Sell. The incumbent will aim to increase the value of CASA, deepen existing relationships, and acquire high-quality NTBs. The incumbent should have strong knowledge of banking and investment products and solutions.Roles & Responsibilities:Responsible for quality recruitment, sales planning, business delivery tracking, monitoring and reviewing Elite Banker Performance and mentoring individuals for effective tele-calling for achievement of the defined goals. Also responsible to ensure adherence with tele-calling guidelines as per regulatory industry norms.Ensuring the Elite Banker Team achieves goal sheet objectives and revenue targets to earn incentives. Also, responsible for monitoring quality of engagement for the teamEnhancing engagement with HNI customers through client meetings and/or joint calls with Elite Bankers, support functions in peer group and quality NTB AcquisitionsEnsuring engagement and coordination with various functional peers to ensure smooth business delivery from the team across Liabilities and Asset products of the bank, Trade Forex, Wealth business, Insurance and Credit Cards Business in the branch.Responsible to drive Privilege program onboarding, cross sell in the Elite Banker Portfolio and to enhance Product Per Client ratios in the managed book.Ensuring Digital adoption and completion of the assigned Tasks, triggers, campaigns and client outreach programs assigned to the Elite BankersIncumbent is responsible to ensure that the Elite Bankers provide quality service delivery to bank customers and ensure process adherence.Envisage data driven sales plans for the managed book to improve portfolio quality. Ensure regular reviews, daily engagement and trainings to the team.Client requests and complaints to be addressed efficiently within stipulated timelines.Ensure all sales activity is recorded as per the organizational process and all bank policies are adhered to by self and team.Attract and retain best-in-class talent for Elite Bankers in the region & attrition control.Education Qualification: Graduation: Any GraduateExperience: 5 to 10 years of relevant experienceExperience in virtual relationship banking Please share your updated Resume.

Job Title: Senior Audit Executive-Information TechnologyFunction/ Business Unit: Retail Banking Job Purpose:The role bearer has the responsibility to independently manage internal audits for the bank as assigned. It entails taking complete ownership of the process - creating checklists, conducting audits as per the defined timelines, publishing the audit reports and preparing for presentations to be conducted quarterly. The role bearer has to adhere by the guidelines set by the bank for audit reports - making the audit process more efficient contributing to the larger objectives of the bank. Roles & Responsibilities: Conduct internal audits of bank's technology systems, functions as assigned.Manage the detailed planning, risk assessment, scoping, and resourcing of complex audit projects.Understand the IS environment to determine the size and complexity of the systems and the extent of dependence on information systems by the bankParticipate in risk assessments conducted before commencement of system development.Undertake reviews of internal control procedures and security for systems under development and/or enhancements to current systems.Perform general and application control reviews for simple to complex computer information systems in a risk-based manner.Perform information control reviews to include system development standards, operating procedures, system security, programming controls, communication controls, backup and disaster recovery, and system maintenance.Prepare audit committee presentations for audits held during each quarter and making sure that all critical issues are included along with adequate plan of action.Actively follow-up on compliance to the audit reports issued.Create an environment that promotes collaborative learning and collective ownership of responsibilitiesKnowledge of current technological developments/trends in area of expertiseAbility to evaluate and review a range of distributed production and applications computer systems Ability to evaluate IT Infra & Security Solutions implemented in BankAbility to gather data, compile information, and prepare reportsKnowledge of IS/IT auditing concepts and principlesStrong interpersonal negotiation skills and professional communication skillsAbility to express views clearly and fluently, both orally and in writing.Education Qualification:Graduation: Bachelor of Commerce (B.com) / Bachelor of Science (B.Sc) / Bachelor of Arts (BA) / Bachelor of Business & Insurance (BBI) / Bachelor of Management Studies (BMS) Post-Graduation: Master of Business Administration (MBA) / Master of Commerce (M.com) / Master of Arts (MA) Experience: 5 to 10 years of relevant experience in Audit.

How to Apply:Interested candidates can apply only by clicking on the link - https://idfcfr.in/IDFCFB/yOjKmiWe are looking for enthusiastic and talented freshers to join our dynamic technology team for the role of Application Engineer and you will have the opportunity to work on exciting projects, learn from experienced professionals, and contribute to the development of innovative solutions. Key Responsibilities:Collaborate with the development team to design, develop, and maintain software applications.Write clean, efficient, and well-documented code.Assist in testing, debugging, and resolving technical issues.Participate in code reviews and contribute to improving the software development process.Work on various tasks such as front-end or back-end development, depending on your skills and interests.Continuously learn new technologies and development practices.Assist in the maintenance and improvement of existing systems and applications.Skills and Qualifications:Education: Recent graduate in Computer Science, Engineering, Information Technology, or a related field.Technical Skills: Familiarity with programming languages such as Java, JavaScript, Exposure to databases and web technologies is a plus.Problem-Solving: Ability to analyse problems, design solutions, and implement them effectively.Teamwork: Ability to work collaboratively in a fast-paced, team-oriented environment.Communication: Good verbal and written communication skills.Adaptability: Willingness to learn and grow in a technical environment.Preferred Skills (optional, if applicable):Familiarity with web development frameworks (e.g., React, Angular, Django, etc.).Knowledge of version control systems like Git.Basic understanding of algorithms and data structures.

Role & responsibilities: Ensure that all recruitment processes and systems are implemented smoothly in order to facilitate hiring at the bank. Drive talent acquisition channel strategy, focusing on low-cost hiring channels and lowering average cost per hire. Deliver end to end recruitment services for the vertical within the stipulated aggressive timelines and build the talent pipeline for the business to achieve the hiring targets for the LOB within the standard timelines at optimal price points. Ensure that defined SLAs, TAT are met. Participate in the channel strategy for hiring talent, thereby optimizing low-cost hiring channels and driving down the average cost per hire. Extensive use of social and professional networking sites to identify potential candidates. Establish and help create a brand value to attract a talent pool from the market. Prioritizing and balancing the recruitment needs as per business criticality. Communicate progress on assigned job vacancies on a regular basis and offer advice on the action plan to close the position within the given SLAs. Keep recruitment budgets and overall resourcing costs in control. Manage the key ratios of TAT, joining ratio, IJP movement, cost per hire, and infant attrition. Continuously derive insights from candidate feedback to design improvements or processes as relevant, with the sponsorship of line and HR leaders.