1 - 6 years

1.0 - 3.75 Lacs P.A.

Noida

Posted:2 weeks ago| Platform: Naukri logo

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Skills Required

Incident ManagementChange ManagementRoot Cause AnalysisRCAService Level ManagementITIL FrameworkSLAProblem ManagementMajor Incident Management

Work Mode

Work from Office

Job Type

Full Time

Job Description

Receive and log all Incidents (P1 and P2) on the basis of CLT (Call logging Template) on email Track and report the progress of resolution efforts and the status of Critical Incidents, including Excellent Communication Skills

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