NICE (Nasdaq: NICE) enables organizations of all sizes to seamlessly automate customer service and drive unprecedented efficiency. CXone Mpower is the next-generation AI platform for customer service that powers proactive, personalized experiences and end-to-end automation, orchestrating workflows, agents, and knowledge at scale. Trusted by over 25,000 organizations in 150+ countries—including 85 of the Fortune 100—NICE is redefining customer service automation.