Job Description

Role & responsibilities Infrastructure Management: Overseeing the organization's IT infrastructure, including hardware, software, and networks. Support Services: Managing and improving IT support services, including help desk, troubleshooting, and maintenance. Project Management: Leading and coordinating IT projects, ensuring timely and successful completion. Team Leadership: Managing and mentoring IT support staff, fostering a positive and productive work environment. Problem Resolution: Investigating and resolving complex technical issues, ensuring minimal disruption to business operations. Vendor Management: Managing relationships with IT vendors and contractors. Security: Implementing and enforcing IT security policies and procedures. Budget Management: Developing and managing the IT budget, ensuring efficient resource allocation. Continuous Improvement: Identifying and implementing process improvements to enhance IT support and infrastructure. Staying Up-to-Date: Keeping abreast of emerging technologies and industry trends. Preferred candidate profile Open to travel to project sites as and when required Should be ok to work alternate Saturdays Should be a good team lead who can manage 3-4 IT support engineers