Inside Sales Executive

Job Description

Job Title: Inside Sales Executive Location: Chandivali, Andheri East, Mumbai About Us: Swan, a 500 Crore organization is a rapidly growing firm headquartered and based in Mumbai. The organization has been nurtured for over 33 years by Mr. Mohammed Sutarwala, a post-graduate from the University of Texas at Austin, USA. Swan is a successful IT Infrastructure service provider, offering IT hardware and networking solutions to a large number of BFSI , PSU & SMB and Corporate houses on Servers, Blades, Peripherals, Networks & Cloud. The company has partnered with HP, Cisco, Microsoft, Ice warp, Fluid AI. Our major clients are SBI, SBI MF, ICICI etc. (https://swansol.com) Culture at Swan : Swan believes in taking up inspiring and challenging IT projects that encourages innovation and having fun while doing so and celebrates the people who make it happen. The open-door culture at Swan ensures that anyone with a good idea can voice it in front of an audience that can help transform it from thought to reality. Accountable, Vibrant, Willing to learn, Independent, and Impactful are few words that perfectly describe the members of team Swan. Job Description: We are seeking a dynamic and self-motivated Inside Sales Executive to join our team in Chandivali, Andheri East. The ideal candidate will be responsible for generating qualified leads, closing sales, and ensuring customer satisfaction. You will be selling technology solutions and capital goods/solutions, requiring strong communication and interpersonal skills. Responsibilities: Generate qualified leads and prospects through proactive efforts to achieve monthly and annual sales targets. Understand customer needs and design tailored solutions to drive sales closure. Close sales by effectively representing the company over the phone, providing product and sales expertise. Follow a structured sales process, including detailed planning, lead tracking, and meticulous record-keeping in our sales automation tool. Collaborate with principal vendors to design solutions and determine commercial terms. Negotiate with principals and distributors for additional discounts and favorable payment terms. Coordinate with the back-office team to track order status and facilitate smooth order execution. Ensure timely collection of payments due from customers. Maintain accurate and up-to-date records of opportunities, activities, and closures in the sales automation tool. Achieve profitability targets, customer satisfaction metrics, and customer retention metrics. Required Skills and Qualifications: Any Bachelor's degree . Minimum 1 years of experience in inside sales, preferably in technology solutions or capital goods/solutions. Proven ability to achieve sales targets and profitability goals. Excellent communication and interpersonal skills. Strong grasping power and ability to quickly understand technical concepts. Dynamic, self-motivated, and able to thrive in a challenging environment. Ability to negotiate effectively with vendors and distributors. Proficiency in using sales automation tools. Fluent English communication is a must. Preferred Qualifications: Experience selling IT solutions. Candidates from other industries selling capital goods/solutions who are willing to transition to IT sales are encouraged to apply. Key Result Areas: Achievement of monthly and annual sales targets. Profitability targets. Customer satisfaction metrics. Customer retention metrics. How to Apply: Interested candidates are invited to apply here with their updated resume / Apply on our careers website Contact: hetal.patil@swansol.com