Job Description

About TeamLease ( https://group.teamlease.com ) TeamLease Services is one of Indias leading human resource companies offering a range of solutions to 3500+ employers for their hiring, productivity and scale challenges. A Fortune India 500 company listed on the NSE & BSE, Teamlease has hired 17 lac people over the last 17 years and has 2 lac+ open jobs every day. One of Indias fastest-growing employers, Teamlease also operates Indias first Vocational University and Indias fastest-growing PPP National Apprenticeship Program. The company offers solutions to large, medium and small clients across the 3Es of employment (1.5 lac+ employees), employability (2 lac+ students) and Ease-of-doing Business (1000+ employers). About the role Role Title: Inside Sales Lead Business: Staffing Department/Function: Marketing Location: Bangalore Reporting: CSO Role: The Inside Sales Lead is responsible for hiring, training, and coaching counsellors, analysing customer care data to improve processes, and ensuring resources are properly allocated. They will prepare metrics and track reports on teams performance, liaise with clients and their SPOCs, and continuously improve operations. The manager also monitors performance, updates management on progress, and ensures adequate lead conversion to closure through team Key Responsibilities: Manage the inside sales team and deliverables (applicable inbound and outbound team members) Set and track sales targets for your team aligned to the overall Qualified targets Set the pace for outbound efforts to ensure faster delivery of qualified leads as well as efficient conversions Ensure the outbound sales teams fix up meetings for the business development Track quality of conversations, lead quality and other metrics to ensure adherence to standards that will lead to attainment of sales goals every quarter Work closely with marketing, sales and other teams Consistently work towards improving team productivity and efficiency Behavioural skills: Communication skills/ team leading Ability to multitask and remain calm under pressure, Exceptional interpersonal, customer service, problem-solving, verbal and written communication, and conflict-resolution skills Strong coaching and leadership skills, ability to motivate employees. Decisiveness and attention to detail. Patient & dynamic personality Open to work beyond fixed office time, If required Functional/Technical skills: Business Development Proficiency with the necessary technology, including computers, software applications, phone systems, etc. Education & Experience: Graduate/MBA Experience 5 years of hands-on experience Should have handled a team of 5 plus individuals High on learnability quotient