Inside Sales Representative

Job Description

Role & responsibilities Sales Operations Support : Assist the sales team in managing leads, maintaining SF CRM systems, and ensuring accurate data entry and reporting. Cold calling and Lead Prospecting : Conduct outbound calls to potential customers, qualifying leads, and initiating interest in the company's products or services. Social Prospecting and Connection : Manage social prospecting efforts on platforms like LinkedIn, Twitter, and other relevant social media channels to identify potential leads and establish connections with prospects. Customer Communication and Follow-up : Handle customer inquiries, follow up with prospects through various channels (phone, email, social), and maintain communication with clients to nurture leads through the sales funnel. Documentation and Proposal Preparation : Prepare sales presentations, proposals, and contracts, ensuring they meet company standards and customer requirements. Order Processing : Manage order entry, track delivery timelines, and coordinate with internal departments to ensure timely fulfilment of orders by connecting with Customer Service and Data Team. Sales Reporting : Generate and analyse sales reports to assist management in monitoring team performance and making data-driven decisions. Event Coordination : Support in organizing sales meetings, events, and trade shows. Administrative Duties : Handle daily administrative tasks such as scheduling meetings, managing calendars, and responding to emails. Preferred candidate profile Education : Bachelor's degree in Business Administration, Marketing, or a related field. Experience : Fresher or 1-3 years of experience in a sales support, telecalling, cold calling, lead generation, or social prospecting role. Skills : Proficient in CRM software (e.g., Salesforce) and Microsoft Office Suite (Word, Excel, PowerPoint). Experience in using social media platforms (e.g., LinkedIn, Twitter) for prospecting and lead generation. Excellent organizational and multitasking abilities. Strong communication skills, both verbal and written. Experience in telecalling and lead prospecting, with a proven ability to generate and nurture leads. Ability to work independently and collaboratively within a team. Additional Qualifications : Knowledge of sales processes, customer relationship management, telecalling, and social media prospecting best practices. Key Attributes : Persuasive and confident on the phone and social media, with strong telecalling, social prospecting, and follow-up skills. Detail-oriented and able to manage multiple tasks efficiently. Strong problem-solving skills with a proactive attitude. Ability to work in a fast-paced environment and meet deadlines. Perks and benefits Sruthi sruthi.e@championsmail.com