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72 Job openings at insightsoftware
About insightsoftware

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Associate Customer Success Analyst

Not specified

0 - 1 years

INR 11.0 - 12.0 Lacs P.A.

Work from Office

Full Time

Work with internal and external teams using CRMs like Salesforce. Ability to action on tickets based on severity and SLAs Proactive approach to reach out to Stakeholders across multiple business units. Basic understanding of Quotes, invoices, Pos, Renewals etc. Achievements/Goals* Work with internal and external teams using CRMs like Salesforce. Ability to action on tickets based on severity and SLAs Proactive approach to reach out to Stakeholders across multiple business units. Basic understanding of Quotes, invoices, Pos, Renewals etc. Qualifications / Requirements* Freshers (2022- 2023 pass out) - (B.com/BBA (Finance)/MBA (Finance) background) 0-1 year of experience. Immediate joiners are most welcome. Must have above 65% in all academic (10th, 12th and d

Accounts Payable Analyst - Fresher

Not specified

0 - 1 years

INR 2.0 - 2.5 Lacs P.A.

Work from Office

Full Time

Work Timings: 2:30-11:30PM We are looking for a motivated and detail-oriented Accounts Payable Analyst (Fresher) to join our finance team. This role is ideal for recent graduates who are eager to build a career in accounting and finance. The selected candidate will be responsible for processing invoices, verifying payments, and assisting with financial reconciliationsKey ResponsibilitiesProcess vendor invoices and ensure timely payments.Verify purchase orders and expense reports for accuracy.Assist in resolving invoice discrepancies and vendor queries.Maintain records of accounts payable transactions.Support the month-end and year-end closing process.Ensure compliance with company policies and financial regulations.Identify opportunities for process improvements in accounts payable functions.QualificationsBachelors degree in Accounting, Finance, Commerce, or a related field.Basic understanding of accounting principles and financial processes.Proficiency in Microsoft Office products (Powerpoint, Word etc)Proficiency in Microsoft Excel (basic formulas, data entry, and reporting).Strong attention to detail and analytical skills.Good communication and interpersonal skills.Ability to work in a team and meet deadlines.Internship or academic project experience in accounting or financeFlexibility in supporting business requirements across multiple time zones

Principal Software Engineer (Contract - .Net + API + SQL )

Not specified

10 - 14 years

INR 30.0 - 35.0 Lacs P.A.

Work from Office

Full Time

Job DescriptionWorking hours : 2-11PMAs a Principal Software Engineer, you will be leading technology execution amongst a team of skilled software engineers to build out and maintain our Equity Management SaaS Application. You will be an expert amongst the team, responsible for ensuring the team is implementing correct solutions to new features, enhancements, and fixes to the product through work items planned in the current sprint and actively participating in planning, refinement, and retrospective meetings. You will be working in a product team, alongside Engineers and QA Engineers, following an Agile SDLC to create new products and maintain existing applications with C#, .Net, Oracle PL/SQL. You will be a great fit for this position if quality is at the forefront of your development best practices and you are willing to continuously learn new things to better yourself, your career, and our products. Responsibilities Be a leader amongst the team in solving complex software development items that meet customer expectations.Review work items to estimate and assist junior engineers in creating design solutions.Be involved with SDLC from requirements to test but own executing development of features & bug fixes that is clean, reusable, maintainable code in .Net, C# and PL/SQL.Make necessary database changes to support ongoing development tasksBuild quality into all tasks, ensure adequate unit testing and support quality assurance engineers in testing completed itemsLead, critique and coach others in code reviews and architecture discussionsLead cross team development efforts, identifying dependencies and resolving impediments other engineers encounterQualificationsBachelor's degree in Computer Science, or equivalent work experienceStrong Backend API and Database experience with large scale, consumer facing, enterprise level applications.10+ years experience designing and developing SaaS web applications using .Net/.Net Core, C# and SQL, preferably in a product development organization.10+ years experience w/database technologies SQL, Entity Framework2+ years experience with cloud technologies (Azure/AWS)Ability to mentor all levels of engineers in best practicesExperience developing RESTful APIsExperience in ETL (Extract-Transform-Load) applicationsExperience with Unit Testing and Mocking frameworks and conceptsExperience with Agile/Scrum methodologiesExperience with GITStrong communication skills written and verbalStrong collaboration skills experience working in a small-team environmentExperience with Oracle databases, including writing/optimizing complex queries, stored procedures, and scripting is a plusExperience w/front-end technologies HTML5, SASS/CSS, Angular, Typescript is a plusExperience with cloud technologies (preferably Azure) is a plusExperience building apps in financial domain is a plus

Senior DevOps Manager

Not specified

15 - 20 years

INR 45.0 - 50.0 Lacs P.A.

Work from Office

Full Time

Job DescriptionWere looking for a talented Senior DevOps Engineering Manager to lead more than two DevOps teams responsible for developing, supporting, and maintaining our class-leading suite of Enterprise products. The chosen candidate must be a self-starter, possess great organizational skills, and have excellent communication abilities. A proven results-oriented person with a delivery focus and demonstrated ability to achieve stretch goals in a highly innovative and fast-paced environment. We enjoy our work as much as we enjoy working together and want Senior DevOps Managers who can get things done while having a positive influence on our workplace environment. The successful candidate must have a passion for development, deeply care about code quality, and be committed to continuous improvement.Responsibilities:Drive a vision of Infrastructure as Code (IaC) within the product. Experience with Hands-on design and implementation of the Devops orchestration from ground up from the higlevel backlog and help the execution with devops team members.Develop best practices for team and also responsible for the architecture and technical leadership of the entire DevOps infrastructure.Lead a team of talented and high-impact DevOps engineers, providing cultural, technical, and hands-on leadership.Work closely with the Product teams to develop the best technical design and approach for product deployments within our Azure, GCP & AWS cloud environment.Translate complex functional and technical requirements into detailed project plans and schedules; manage the day-to-day activities of the DevOps team by defining, implementing, and maintaining a coherent, progressive deployment strategy for various SaaS products.Understand requirements and guide the team in building reusable codeManagement of departmental resources, staffing, and enhancing and maintaining a best-of-class DevOps teamBuild and maintain the production Infrastructure and services within AWS\GCP\Azure.Resolve escalations arising from operations and work with various stakeholder teams and leaders to solve problems in an incremental way.Collaborate with management and product teams to plan, estimate, and prioritize roadmap objective.Drive and enhance\implement incident resolution processes.Participate in on-call rotations for mission-critical production functions.Develop/maintain processes, tools, and documentation in support of production.Deploy applications in an automated fashion by creating and managing CI/CD pipelines within Jenkins\Azure DevOps.Oversee our code repository structures and branching strategy/implementation.Oversee the design, implementation, and management of CI/CD pipelines, automated testing, and deployment frameworks.Collaborate with security teams to implement robust security practices and ensure compliance with relevant regulations and standards. Ability to lead audits (ISO27001, SOC1, SOC2) across productsSet and communicate team/individual objectives and KPI to inspire individuals to achieve high performance, may include defining cross team objectives too.Mentor and guide teammates with best practices of DevOpsRecognize team and individuals and prioritizes building a culture of valuing people.Automated application deployments and upgrades to AWS and GCPAutomated infrastructure deployments to GCPOverall DevOps ownership of Exago, Composer and Logi products - CICD, Compliance, security, Biz continuityQualifications15+ yrs of Strong experience with DevOps technologies, cloud-based provisioning, monitoring, and troubleshooting in AWS\Azure\GCP and Linux\Windows OS flavor.Ability to manage large Cloud infrastructure operations including Inventory and cloud cost management.Experience mentoring, coaching, and/or leading a team and able to communicate effectively with all levels of the organization.Excellent project management, communication and interpersonal skillsDeep understanding of AWS, Azure or other cloud providers (e.g. GCP), Experience with RDBMS like MySQL, PostgresUnderstanding of key security technologies and protocols such as TLS, OAuth.Experience using IaC frameworks such as Terraform/Ansible/PulumiExperience in working with Azure Devops\JenkinsExperience in and demonstrated understanding of source control management concepts such as branching, merging, and integration primarily in git or can take parallels from bitbucket, githubExperience with network fundamentals such as TCP/IP, DNS, DHCP, Routing, Transit gateway, Direct Connect.Expertise in designing HA, DR, Backup and retention architectures on cloud platforms.Experience with security fundamentals such as Endpoint, Vulnerability management, Firewall, WAF, Control tower, Guardduty, Advisor, CSPM, ISO, CIS, SOX, HIPPAExpertise in preparing technical documentation.Experience in creating diagrams, solution proposal, solution design and presenting the solutions to larger audience.Expert level experience in Containerization and orchestration technologies like Docker & KubernetesDevelopment experience in analytics and monitoring, observability solutions like primarily DataDog or can take parallels from ELK Stack, Prometheus & Grafana for Monitoring, Metrics, Logging, Alerts & TracingKnowledge in scripting in Python, Shell, Bash or GroovyGood to have - Experience with deployment and support of queuing infrastructure. (e.g. Kafka, AMQP, Rabbit MQ)

Customer Success Analyst

Not specified

2 - 4 years

INR 2.0 - 5.0 Lacs P.A.

Work from Office

Full Time

Job DescriptionShift timings - 5.30 pm to 2.30 amWork mode - Work from office (Hyderabad location)ResponsibilitiesHandling "At Risk" customers effectively is crucial for maintaining relationships and preventing churnUpdate customer health information when applicable based on negotiation and discussions with the customerCreate renewal offers/quotes based on contract information, customer usage, and company directionReport and maintain an accurate forecast; manage renewal forecasting meetings and collaboration activities for designated account portfolioNegotiate contract terms and pricing with guidance from relevant internal departments and managementMaintain and update account information in CRMRefer potential opportunities for expansion to our Sales teamShare customer feedback with appropriate internal departments including but not limited to Customer Success, Support, and ManagementGain a basic knowledge of insightsoftware solutions to better communicate value with customersCompetenciesTo perform the job successfully, an individual should demonstrate the following competencies:Drive & Discipline ability to focus and work hard to achieve the right results.Customer Focus - Enthusiastic about making clients successful.Integrity high ethical standards and doing the right thing even when others arent looking. Mental agility a keen intellect and comfort with complexity; enjoy tackling new challenges and solving problems.Detail-orientation be thorough and consistently deliver high-quality workQualifications2 to 4 years experience in Renewals Management or Account Management in the software industryKnowledge of CRM systems, preferably Salesforce: The Customer Company Knowledge and experience reviewing and comprehending contract terms, preferably in software.Ability to work in a fast-paced environment.Ability to work cross-functionally with other departments and team members.Comfortable in a highly autonomous role with strong organizational skillsKnowledge of CPQ, SalesLoft, NetSuite, and other related tools a plusReady to work in eastern shift time (evening 5:30 to morning 2:30 India time)Excellent interpersonal and written and oral communication skills.Preferred qualifications:Salesforce: The Customer Company or any CRM experienceExperience working for a software company in the renewals or customer success department.

Software Development Engineer in Test - ( C#, Selenium )

Not specified

4 - 7 years

INR 4.0 - 8.0 Lacs P.A.

Work from Office

Full Time

Job DescriptionThe software development team maintains our financial reporting and disclosure management software supporting companies with their global regulatory reporting obligations. This position is responsible for ensure high quality product delivery through manual and automated testing. This role works closely with the Product Owner, Developers, Support, and Services to understand both the functionality of the product and also the usage by the end users. The Quality Assurance Engineer provide the expertise in testing and test coverage to ensure that we exceed our customers expectations. This person also works to educate and mentor junior members of the team on test frameworks, test strategy and quality metrics. To be successful in this role, the ideal candidate will have:A bachelors degree in Computer Science, or equivalent experience.Ability to ramp up quickly, strong sense of ownership, and a bias for action.Strong organizational skillsAbility to communicate effectivelyStrong sense of Quality and significant expertise in testing code (Whitebox, Blackbox, Performance Tests, Load Tests, etc.).QualificationsSkills & Tech Stack4+ years of experience with QA Automation in a C#.NET Framework Environment4+ years of experience with Test Suite and Test Case creation and management. (Jira-Xray preferred)3+ years of experience with Modern Automation Frameworks (Selenium / Ranorex)3+ years of experience with test case data management and data staging2+ years of experience with T-SQL and SQL Server2+ years of experience testing Web Services (REST / WSDL)Nice to HavesExperience with XML Technologies including XSLT, XPath, XQueryExperience with Agile Methodologies (Scrum)Experience in writing technical documentation

Senior Consultant, Technical - Customer Solutions, SQL & Cloud

Not specified

6 - 11 years

INR 8.0 - 12.0 Lacs P.A.

Work from Office

Full Time

Senior Consultant, Technical - Customer Solutions, SQL & Cloud (AWS/Azure)Responsibilities:Deliver excellent onboarding experience: Train and drive customers to success through enablement on product features, environment setup, and prototyping implementation-vital features.Design & Develop Solutions: Help customers realize value from requirements gathering through development and delivery of embedded analytics software solutions using Logi analytics products.Serve as the go-to product expert: Document and recommend best-practices used by the most successful Logi customers, evangelize for proper use of the product.Drive Customer Success: Form an opinion on what Logis customers need to be successful, and advocate for the customer base internallyQualificationsExperience Level: 6+ years with 3 years in relevant technologiesExperienceExperience mapping customer requirements to software solutions.Experience providing technical consulting on the development of data-centric web applications.Experience with Software Development Life Cycle, Agile methodology, Content Management Systems (e.g. Git), IDEs (e.g. Eclipse, Visual Studio).Ability to write SQL based queries.Experience with some or all the following technologies:Data: Relational Database experience in one of the following (SQL Server, MySQL, Postgres, Oracle).Environment: AWS (Amazon Web Services) or Azure.Good to have and a plusExperience in one of the following (NoSQL, Rest API).Front-End: Intermediate experience in one of the following (HTML, CSS, JavaScript)Experience in one of the following (React, Vue, Angular, Bootstrap, Material)Some familiarity with the following a plus:Back-End: Java EE, ASP.Net MVC, C#, node, spring boot, Shell Scripting, pythonOperating systems: Windows, LinuxContainers (e.g. docker)

Consultant, Technical

Not specified

3 - 6 years

INR 5.0 - 8.0 Lacs P.A.

Work from Office

Full Time

A self-motivated individual desiring to play an integral part of a growing market in Enterprise Information Management, as a member of Managed Services team, you would be performing below:Integrate of financial data from various ERP source systems (SAP ECC, Oracle EBS, Oracle J D Edwards, Microsoft Dynamics AX) using replication technologies to SAP S/4 HANA and CFINParticipate in day-to-day production support: It includes BAU, consulting, incident management, and customer communication.Translate GAP requirements into technical specifications for product enhancement as per the client requirement.Build strong customer relationship by providing proactive managed services service to the end users.Responsible for financial data accuracy by doing periodic reconciliation.Collaborate across teams, enhance services process, promote automation.Experience Level: 3 to 6 YearsTechnical:Primary skill (Must Have):Worked in technicalrole with good experience inSAP S/4 HANATechnically strong in SAP BODSStrong SQL/PLSQL Query writing skillsStrong understanding in designing and developing ETL solutions using Business Objects Data Services (BODS)Secondary skill (Nice to Have):Conceptual knowledge in financial concept of General Ledger (GL), Receivables (AR), Payables (AP)Conceptual knowledge on financial module tables, columns, and relationships.FIORI and ABAP programmingNon-Technical:Excellent written and verbal communication skillsMultitasking capability and ability to manage priorities with high level of accuracy and attention to details.Ability to learn technology quickly through instruction and selftraining.Experience in onshore/offshore delivery model.Logistical Requirements:Will be located at Hyderabad, India office.Flexible with work hours Initial working hours: 1 PM - 10 PM IST time. There will some late-night shifts on rotation and occasional weekend assignment.Education Requirements:Bachelors Degree (CSE, IT) or MCA

Manager, Customer Success

Not specified

10 - 13 years

INR 30.0 - 35.0 Lacs P.A.

Work from Office

Full Time

The Manager - Customer Success will be responsible for the managing CSA Teams in CoE, CSA teams performance, prioritizing leadership requirements, and activities, will be responsible for Customer Success team in India . You will proactively engage with our customers to ensure they realize value from our products and solutions, leading to both revenue retention and new revenue opportunities. Our ideal candidate can identify needs, communicate effectively, and ultimately exceed client expectations. The successful candidate has a blend of visionary and analytical skills.Work timings and location:Eastern shift timings, (5:00 PM to 2:30 AM IST)Work from office - Hyderabad location Responsibilities:Work closely with Customer Success functional leadership to drive prospecting strategies and AT RISK Management and Renewal ManagementCoach & Mentor teams in performing their duties effectively.Lead and Manage Customer Success teams and provide them guidance & mentorship.Develop & implement strategic plans for Customer Success in alignment with overall business objective.Identify of Process improvements and bringing efficiencyAct as strong advocate for customers and ensure that their needs & concerns are addressed effectively.Monitor team performance and take corrective actions.Implement career development and growth opportunities for team members.Hire Talent according to needs & groom them to succeed.Goals:Retained Revenue95% Case Resolution should be resolved with-in 30daysImprove on First Contact Resolution timeAdherence & Measure internal SLA and Quality AuditKeep attrition below 15%Accurate forecast for each quarter that is within 5% of the GRR, RRRWork toward renewals and achieve or exceed plan of 92.5% GRR and 96% ARRRequirements:Bachelors Degree, preferably in business or a related field.10-13 years of overall industry experience, including 7+ years in Customer Success, Account Management, and Renewals.Proven experience managing Customer Success teams of approximately 10 members directly.5+ years of experience in managerial roles.Experience working in large-scale organizations with diverse teams and processes.Excellent analytical, critical thinking, problem-solving, interpersonal, and relationship-building skills.High attention to detail with working knowledge of reporting and analytics solutions.Strong knowledge and experience in CSA (Customer Success Associate) activities.High level of agility and ability to manage change effectively.Demonstrable ability to communicate, present, and influence credibly and effectively at all organizational levels, including executive stakeholders.Experience improving customer experience and driving increased retention and growth.Proven track record of managing and leading Customer Success teams while dealing with global clients.Expertise in team building, coaching, and developing talent within Customer Success.Strong leadership and team management skills.Experience managing large volumes of uncovered or low-touch customers is desirable.Proficiency with Salesforce: The Customer Company or experience with any CRM tool.Experience working in a software company, particularly in renewals, retention, or customer success departments.Hands-on experience in resolution and escalation management.QualificationsBachelors Degree, preferably in business or a related field.10-13 years of overall industry experience, including 7+ years in Customer Success, Account Management, and Renewals.Proven experience managing Customer Success teams of approximately 10 members directly.5+ years of experience in managerial roles.Experience working in large-scale organizations with diverse teams and processes.Excellent analytical, critical thinking, problem-solving, interpersonal, and relationship-building skills.

Senior Technical Support Specialist with FP&A & SQL Experience

Not specified

5 - 9 years

INR 7.0 - 11.0 Lacs P.A.

Work from Office

Full Time

Shift Timings: Rotational shift (24*5) Responsibilities: Provide resolutions and workaround advice for customer queries Secure and coordinate additional resources for resolutions Respond positively to all customer queries Reproduce and diagnose reported problems, passing errors to the development team Assist Development and Product Verification with escalated issues Track support calls to closure and justify actions taken Contribute to team learning Work with users, administrators, developers, testers, consultants, and sales teams Deliver first-class customer service to external and internal users Ensure service levels are met for each incident Determine the urgency and potential effects of user issues Responsibilities: Provide resolutions and workaround advice for customer queries Secure and coordinate additional resources for resolutions Respond positively to all customer queries Reproduce and diagnose reported problems, passing errors to the development team Assist Development and Product Verification with escalated issues Track support calls to closure and justify actions taken Contribute to team learning Work with users, administrators, developers, testers, consultants, and sales teams Deliver first-class customer service to external and internal users Ensure service levels are met for each incident Determine the urgency and potential effects of user issues QualificationsMust-Have Skills: 5 to 9 years of experience in a customer-facing environment Proficiency with relational databases Advanced Excel skills, including expertise in formulas and functions for data analysis Competency in writing SQL/Oracle queries at an intermediate level Basic understanding of DB2, SQL Server, and Oracle Practical experience with Jenkins and Datadog Strong communication skills for interacting with technical and non-technical individuals At least 5+ years in application or product support Flexibility to work in rotational shifts (EST and CST) Excellent oral and written English communication skills Strong analytical and problem-solving skills Willingness to own and resolve problems Ability to balance customer empathy with product support constraints Involvement in on-call and/or shift work as necessary Willingness to work night shifts Nice-to-Have Skills: General familiarity with accounting principles or processes Knowledge of Salesforce and Jira applications Familiarity with ERPs like NetSuite, Oracle, SAP Experience working with cross-functional teams as a client advocate Desire to improve technical and problem resolution skills Ability to work under pressure and as part of a team Ability to see the bigger picture Objectivity in customer dealings Positive attitude towards solving customer problems Ability to prioritize tasks and complete them timely Passion for customer success and technology Attention to detail

Senior Software Engineer (Hybrid)

Not specified

5 - 8 years

INR 6.0 - 9.0 Lacs P.A.

Work from Office

Full Time

As a Senior Software Engineer, you will be working together as a lead with a team of skilled software engineers to build out and maintain our Equity Management SaaS Application.You will be responsible for implementing new features, enhancements, and fixes to the product through work items planned in the current sprint and actively participating in planning, refinement, and retrospective meetings.You will be working in a product team, alongside Engineers and QA Engineers, following an Agile SDLC to create new products and maintain existing applications with C#, .Net, Angular, HTML, CSS, JavaScript, Oracle PL/SQL. You will be a great fit for this position if quality is at the forefront of your development best practices and you are willing to continuously learn new things to better yourself, your career, and our productResponsibilities*Focus and commitment to solving complex software development items that meet customer expectations.Review work items to estimate and assist junior engineers in creating design solutions.Be involved with SDLC from requirements to test but own executing development of features & bug fixes that is clean, reusable, maintainable code in .Net, C# and Angular.Make necessary database changes to support ongoing development tasksBuild quality into all tasks, ensure adequate unit testing and support quality assurance engineers in testing completed itemsLead code reviews and architecture discussionsAchievements/Goals*Sound Knowledge in SDLC,OOPS(LLD), DB Design .Net, C# and Angular and should be able solve technical design/coding scenariosQualificationsBachelor's degree in Computer Science, or equivalent work experience5.5 years experience designing and developing SaaS web applications using .Net, C#, Angular5+ years experience w/database technologies SQL, Entity Framework2+ years experience with cloud technologies (Azure/AWS/Google)Experience in the full stack from database development through front-endAbility to mentor Junior-level engineers in best practicesExperience developing RESTful APIsExperience designing and developing responsive UI applicationsExperience w/front-end technologies HTML5, SASS/CSS, Angular, Typescript Experience in writing Technical Design DocumentsExperience with Unit Testing and Mocking frameworks and conceptsExperience with Agile/Scrum methodologiesExperience with GITStrong communication skills written and verbalStrong collaboration skills experience working in a small-team environmentExperience with Oracle databases, including writing/optimizing complex queries, stored procedures, and scripting is a plusExperience building apps in financial domain is a plus

Senior Consultant, Technical

Not specified

5 - 9 years

INR 8.0 - 12.0 Lacs P.A.

Work from Office

Full Time

Work Timings: 2:30PM - 11:30 PM (IST time zone)What will you do?Be a Trusted Advisor to new and existing clients all over the world looking to implement a Corporate Income Tax Provision and/or Transfer Pricing solutionsCollaborating with other members of Professional Services team to design, configure, test and support solutions for our customers within the Longview Tax ProductsImplement one or more of our Longview products for new and existing customersEnhance and maintain existing customers applicationsAnalyse customer requirements to create maintainable applications following best practice guidelines on application and information design Translate business requirements into technical design.Explain technical software concepts to business usersSet up, configure and test components of customer solutionsIntegrate products with customers back-end ERP systems and other data sourcesManage system testing and rollout activities Assist with execution and reconciliation of data conversion Provide acceptance testing and post-conversion supportCoordination with internal software support & cloud servicesCollaboration & participation in internal knowledge sharing meetings, sharing what you know & learning from othersHow will you do it?Communication - Communicate effectively with customers and internal cross-functional partners, creating promoters at every touchpoint Teamwork - Work cross-functionally to achieve team and individual goals Enthusiasm - Exhibit passion and excitement and embrace a can-do attitude. Perseverance - Demonstrate focus and commitment to solving complex issues through to completion. Drive and Discipline - Operate in a fast-paced, dynamic environment with a focus on generating high-quality resultsQualificationsMinimum:5+ years of experience in a systems related role within the Finance function of an organizationExperience with implementing multi-tiered software applicationsStrong Knowledge of IT processes will have integral knowledge of IT platforms, systems, methodologies used in the sectorKnowledge of multi-dimensional tax, consolidation or planning solutionsCustomer facing skills, ability to demonstrate, & document software featuresAbility to learn new concepts quicklyWilling to speak up and ask questionsSelf-motivated & not afraid to say you dont know somethingExcellent presentation, written and oral communication skillsStrong troubleshooting and problem-solving skillsAbility to manage multiple projects and activities in parallelProficient in generally used business applications such as Microsoft Office, especially Excel, Power BILarge Software project implementations experience.Willingness to roll up sleeves & assist the full team in any project as neededUnderstanding of basic Edge & Chrome browser settings (click-once, trusted sites, deployment)Nice to have:Understand of the business context of Tax Provision, Transfer Pricing, and/or Financial Consolidation activities. Understanding of ERP, GL, and Tax accounting conceptsREST API Development and / or Usage experienceUnderstanding of SQL or other database conceptsKnowledge of other languages (Spanish or French)Project Management and team lead experience.Process Redesign Experience in different methodologies to successfully be able to streamline internal processes, increase utilization, and enhance customer satisfaction.

Lead Software Engineer (.Net C#+SQL+BI Tools)

Not specified

10 - 14 years

INR 12.0 - 16.0 Lacs P.A.

Work from Office

Full Time

Company DescriptionInsightsoftware is a growing, dynamic software company that helps businesses achieve greater levels of financial intelligence across their organization with our world-class financial reporting solutions. At Insightsoftware, you will learn and grow in a fast-paced, supportive environment that will take your career to the next level. We are looking for future Insighters who can demonstrate teamwork, results orientation, a growth mindset, disciplined execution, and a winning attitude to join our growing team.Job DescriptionWere looking for a talented Lead Engineer to lead a team responsible for developing, supporting, and maintaining our class-leading suite of Enterprise Performance Management products. The chosen candidate must be a self-starter, possess great organizational skills, and have excellent communication abilities. A proven results-oriented person with a delivery focus and demonstrated ability to achieve stretch goals in a highly innovative and fast-paced environment.We enjoy our work as much as we enjoy working together and want Lead Software Engineer who can get things done while having a positive influence on our workplace environment. The successful candidate must have a passion for software development, deeply care about code quality, and be committed to continuous improvement.Job Description: ResponsibilitiesAs a technical Lead, you will be responsible for all aspects of software product development such as planning, helping adopt best design/architecture, execution of sprints and end-to-end delivery of product featuresAs a technical leader, you will guide team in designs/architecture, create PoCs, develop good quality of code, review PRs and be a technical expert and mentorInfluence the product roadmap to ensure it incorporates necessary technical investments and considers longer-term architectural goalsEstablish and continually improve development and team processes that yield maximum efficiency in day-to-day engineering operationsProvide just in time feedback, conduct 1:1s, annual reviews, and find continuous improvement opportunitiesLead and manage the development efforts for cloud-based applications and infrastructure by building POCs, working with team to implement and productize with optimal quality, security, and performanceWork closely with the Product teams to develop the best technical design and approach for product developmentBe a leader amongst the team in solving complex software development items that meet customer expectations.Responsible for the over-all systems development life cycle within an Agile-SCRUM development processManagement and execution against project plans and delivery commitmentsReview work items to estimate and assist junior engineers in creating design solutions.Be involved with SDLC from requirements to test but own executing development of features & bug fixes that is clean, reusable, maintainable code in .Net, C# and Angular.Make necessary database changes to support ongoing development tasksBuild quality into all tasks, ensure adequate unit testing and support quality assurance engineers in testing completed itemsLead, critique and coach others in code reviews and architecture discussionsLead cross team development efforts, identifying dependencies and resolving impediments other engineers encounterQualificationsQualifications / Requirements:Bachelor's degree in Computer Science, or equivalent work experienceExperience in leading, motivating, and managing a high-performance software engineering teamExperience with large scale, consumer facing, enterprise level applications.10+ years experience designing and developing web applications using .Net/C# and SQL, preferably in a product development organization.2+ years of team leadership and people management experience8+ years experience w/database technologies SQL (Oracle or SQL Server), Entity FrameworkVery strong experience in backend around databases, including writing/optimizing complex queries, stored procedures, and scripting (Preferably in Oracle DB)Experience developing RESTful APIs/Web APIsExperience with Unit Testing and Mocking frameworks and conceptsExperience with Agile/Scrum methodologiesExperience with GITAbility to mentor all levels of engineers in best practicesStrong communication skills written and verbalStrong collaboration skills experience working in a small-team environmentGood to have experience or exposure on reporting tools such as Tableau, Power BI, QlikExperience w/front-end technologies HTML5, SASS/CSS, Angular, Typescript is a plusExperience with cloud technologies (Azure/AWS) is a plusExperience building apps in financial domain is a plus

Manager - Engineering (Full Stack)

Not specified

5 - 10 years

INR 45.0 - 55.0 Lacs P.A.

Work from Office

Full Time

We are looking for candidates with: A passion for high quality software engineering and technology An interest in working on large-scale data challenges across different technologies Strong educational credentials Drive and ambition to achieve, thrive, and succeed Likes to solve challenges in connectivity space which offer mostly desktop system software experience Our engineering managers are both technically gifted and can work well with others to solve difficult problems. Technologies frequently change, and the successful candidate must have the ability to rapidly master new software languages and technologies. Tasks: Analyzes, designs, develops and documents commercial software products Work on the research, development, testing, and maintenance of new and existing odbc and jdbc drivers Demonstrates high aptitude in a variety of software engineering concepts, practices, and procedures Relies on extensive experience and judgment to plan and accomplish goals Take ownership of development work through to delivery, including fully automated testing of components Provides technical support to project team members. Participate in design and code reviews Manages the team as a supervisor and mentor to accomplish engineering tasks and objectives. Will perform team leadership for a team of engineers Sets goals and measures against the goals. Changes the processes and upskills the team as need arises. Requirements - 10-14 years of web application development experience in a fast-paced agile environment experience required 2+ years of People Management Experience managing and mentoring a team of 8+ Engineers a

Senior Consultant, Technical(SAP BODS, SQL, Migration)

Not specified

6 - 8 years

INR 8.0 - 10.0 Lacs P.A.

Hybrid

Full Time

A self-motivated individual desiring to play an integral part of a growing market in Enterprise Information Management, as a member of Managed Services team, you would be performing below:Integrate of financial data from various ERP source systems (SAP ECC, Oracle EBS, Oracle J D Edwards, Microsoft Dynamics AX) using replication technologies to SAP S/4 HANA and CFINParticipate in day-to-day production support/AMS: It includes BAU, consulting, incident management, and customer communication.Translate GAP requirements into technical specifications for product enhancement as per the client requirement.Build strong customer relationship by providing proactive managed services service to the end users.Responsible for financial data accuracy by doing periodic reconciliation.Collaborate across teams, enhance services process, promote automation.QualificationsExperience Level: 6 to 8 YearsTechnical:Primary skill (Must Have):Worked in Techno-Functional role with good experience in SAP S/4 HANATechnically strong in SAP BODSGood financials conceptual knowledge of General Ledger (GL), Receivables (AR), Payables (AP)Technical skillsGood understanding on underlying financial module tables, columns, and relationships.Strong SQL/PLSQL Query writing skillsStrong understanding in designing and developing ETL solutions using Business Objects Data Services (BODS)Secondary skill (Nice to Have):Integration experience with other ERP Systems integrating into SAP SystemsTechnical and functional knowledge in financial modules in any ERP Systems [EBS, JDE, MSD]FIORI and ABAP programmingNon-Technical:Excellent written and verbal communication skillsMultitasking capability and ability to manage priorities with high level of accuracy and attention to details.Ability to learn technology quickly through instruction and selftraining.Experience in onshore/offshore delivery model.Logistical Requirements:Will be located at Hyderabad, India office.Flexible with work hours Initial working hours: 1 PM - 10 PM IST time. There will some late-night shifts on rotation and occasional weekend assignment.Logistical Requirements:Will be located at Hyderabad, India office.Flexible with work hours Initial working hours: 9:30 PM 6:30 AM IST time. There will some late-night shifts on rotation and occasional weekend assignment.Education Requirements:Bachelors Degree (CSE, IT) or MCA

Manager, Engineering

Not specified

5 - 10 years

INR 7.0 - 12.0 Lacs P.A.

Hybrid

Full Time

Were looking for a talented Lead Engineer to lead a team responsible for developing, supporting, and maintaining our class-leading Disclosure Management Product. The chosen candidate must be a self-starter, possess great organizational skills, and have excellent communication abilities. A proven results-oriented person with a delivery focus and demonstrated ability to achieve stretch goals in a highly innovative and fast-paced environment.We enjoy our work as much as we enjoy working together and want Lead Software Engineer who can get things done while having a positive influence on our workplace environment. The successful candidate must have a passion for software development, deeply care about code quality, and be committed to continuous improvement.ResponsibilitiesAs a technical Lead, you will be responsible for all aspects of software product development such as planning, helping adopt best design/architecture, execution of sprints and end-to-end delivery of product featuresAs a technical leader, you will guide team in designs/architecture, develop good quality of code, review PRs and be a technical expert and mentorInfluence the product roadmap to ensure it incorporates necessary technical investments and considers longer-term architectural goalsEstablish and continually improve development and team processes that yield maximum efficiency in day-to-day engineering operations Provide just in time feedback, conduct 1:1s, annual reviews, and find continuous improvement opportunitiesWork closely with the Product teams to develop the best technical design and approach for product developmentBe a leader amongst the team in solving complex software development items that meet customer expectations.Responsible for the over-all systems development life cycle within an Agile-SCRUM development processManagement and execution against project plans and delivery commitmentsReview work items to estimate and assist junior engineers in creating design solutions.Be involved with SDLC from requirements to test but own executing development of features & bug fixes that is clean, reusable, maintainable code in .Net, C#, WPFMake necessary database changes to support ongoing development tasksBuild quality into all tasks, ensure adequate unit testing and support quality assurance engineers in testing completed itemsLead, critique and coach others in code reviews and architecture discussionsQualificationsExperience designing and developing applications using .Net framework, .Net Core, C#Experience designing and developing SaaS applications using distributed systems and modern web frameworks (React, Angular)Proven experience using ORMs, Entity Framework, or NHibernate Proven experience using relational DBMS, MS SQL Server preferredPrevious experience with microservices, REST APIs, or WCFSolid understanding of web applications including security, session management, and best practices BSc or MSc degree in Computer Science, Computer Engineering, or a closely related disciplineExcellent teamwork skills and the ability to excel in a fast-paced and collaborative environmentStrong communication skills in English both written and verbal

Consultant, Technical(SAP BODS , SQL)

Not specified

3 - 5 years

INR 5.0 - 7.0 Lacs P.A.

Hybrid

Full Time

A self-motivated individual desiring to play an integral part of a growing market inEnterprise Information Management,as a member of Managed Services team, you would be performing below: Integrate of financial data from various ERP source systems (SAP ECC, Oracle EBS, Oracle J D Edwards, Microsoft Dynamics AX) using replication technologies to SAP S/4 HANA and CFIN Participate in day-to-day production support: It includes BAU, consulting, incident management, and customer communication. Translate GAP requirements into technical specifications for product enhancement as per the client requirement. Build strong customer relationship by providing proactive managed services service to the end users. Responsible for financial data accuracy by doing periodic reconciliation. Collaborate across teams, enhance services process, promote automation. QualificationsPosition Qualifications: Primary skill (Must Have): Worked intechnical role with good experience inSAP S/4 HANA Technically strong in SAP BODS Strong SQL/PLSQL Query writing skills Strong understanding in designing and developing ETL solutions using Business Objects Data Services (BODS) Secondary skill (Nice to Have): Conceptual knowledge in financial concept of General Ledger (GL), Receivables (AR), Payables (AP) Conceptual knowledge on financial module tables, columns, and relationships. FIORI and ABAP programming Non-Technical: Excellent written and verbal communication skills Multitasking capability and ability to manage priorities with high level of accuracy and attention to details. Ability to learn technology quickly through instruction and selftraining. Experience in onshore/offshore delivery model. Logistical Requirements:Will be located at Hyderabad, India office. Flexible with work hours Initial working hours: 1 PM - 10 PM IST time. After training, candidate will be put in late-night shifts on rotation and weekend assignment. There will be Monday - Friday and Wednesday - Sunday working days on rotation.Education Requirements: Bachelors Degree (CSE, IT) or MCA

Software Development Engineer in Test (C#, Selenium)

Not specified

3 - 6 years

INR 5.0 - 8.0 Lacs P.A.

Hybrid

Full Time

ResponsibilitiesWork with the Software Quality Engineering Manager and DevOps to drive quality left.Implementation and maintenance of Automated Test InfrastructureDesign/architect test automation frameworks from scratch for web, desktop, API and performance testingDevelop custom reusable test automation librariesDesign, develop and maintain automated regression suiteUse modern continuous integration and development tools and promote continuous improvement of tools and practices across the global development organization.Align automation with the speed of development. Make informed decisions on what, how, and when to automate.Support multiple testing efforts simultaneouslyThe candidate will respond to technical queries, document planning activities, coordinate with offshore team members, build work plan and Visio diagramsConducts research, recommends new tools, techniques and methodologies needed to enhance productivity and qualitySupport our test strategy on an iterative basis continuously improving quality and efficiency.Participate in daily stand-ups, sprint planning and retrospectives, and other meetings as needed.QualificationsQualification and ExperienceBS in Computer Science, Computer Engineering, or related technical discipline.Minimum of 3 years of automation development experience.Experience developing software and automated tests and tools in C# ( mandatory ). Java is added advantageExperience with creating an automation framework from scratchExperience in overseeing the design, development, and implementation of software testing solutions and methodologiesExperience with testing/quality assurance in a Kubernetes and/or Cloud services (AWS/Azure) environment, as well as a strong aptitude for learning new technologies.Experience with test automation tools like Cypress, Ranorex , SeleniumExperience working with various source code and CI/CD management tools (e.g., Jenkins, DevOps, Git, Bitbucket)Proficiency in designing, developing, and maintaining test cases and test suitesExperience of working in an Agile Scrum/Kanban development environmentDocker, Azure Cloud experience a plusExcellent problem solving and trouble shooting skillsStrong verbal and written communication skillsProactive with a strong sense of ownership

Product Owner (JP)

Not specified

3 - 5 years

INR 8.0 - 12.0 Lacs P.A.

Work from Office

Full Time

We are looking for an experienced Enterprise Performance Management (EPM) Product Owner to lead a fast-paced team in expanding a set of innovative solutions. You will be responsible for the complete lifecycle of JustPerform, ISW flagship Budgeting, Forecasting, Reporting, and Consolidation product. This includes the technical and functional architecture from design to operation.As a key product team member, you will work closely with product managers and engineers to transform the strategic product roadmap into a well-defined set of features and deliver them successfully from one release to the next. You will interface with customers and internal stakeholders to continuously understand and identify business problems and ensure we are building solutions that meet their needs while delivering quality and an unrivaled user experience.The ideal candidate will be highly collaborative with the ability to lead cross-functionally and inspire our teams while remaining focused on results and value creation. The candidate will possess the technical skills to work comfortably with our engineers while balancing a big-picture vision that can be communicated to our leaders.What will you do?Collaborate with Product Managers to formulate our product vision, strategy, and roadmapOwn the product backlog, balancing conflicting priorities to determine prioritizationOwn the release planning and sprint planning processes, including setting release and sprint goals, and successfully delivering on those goalsProvide an active role in mitigating risks and issues impacting successful team completion of release and sprint goalsEnsuring acceptance criteria are met with current release and conducting sprint reviews from a business/customer perspective.Producing documentation with Product Managers and Marketing to support development, launch, support, services, and sales and marketing initiativesPerforming detailed product demonstrations for external and internal audiences to communicate the benefits of the solutionServing as a subject matter expert to assist with sales and support as neededHow will you do it?Drive & Grit Operate in a fast-paced environment with a focus and determination to achieve high-quality resultsStrategic Thinker determine opportunities and threats through comprehensive analysis of current and future trends with the ability to see and communicate the big picture in an inspiring wayProduct Focus Translate market and customer feedback into requirements, driving product delivery through an agile release processCustomer Focused passionate about creating value for our customersCross-functional leadership Lead and drive execution across Development, Product Management, Support, and Customer SuccessQualificationsMinimum qualifications:3-5 years experience as a Product Owner or Product Manager3 years experience with EPM software/industry.Bachelors in computer science, engineering, or a similar fieldIn-depth knowledge of Agile processes and principalsAbility to balance conflicting priorities and negotiate a backlog with engineers and leadershipAbility to influence cross-functional teams without formal authorityExcellent written and verbal communication skillsPreferred qualifications:Certifications: Agile, Pragmatic Marketing, Scrum Product Owner

Engineering Manager

Not specified

10 - 15 years

INR 37.5 - 40.0 Lacs P.A.

Work from Office

Full Time

Were looking for a talented Engineering Manager to lead a team responsible for developing, supporting, and maintaining our class-leading suite of Enterprise products. The chosen candidate must be a self-starter, possess great organizational skills, and have excellent communication abilities.We enjoy our work as much as we enjoy working together and want Engineering Managers who can get things done while having a positive influence on our workplace environment. The successful candidate must have a passion for software development, deeply care about code quality, and be committed to continuous improvement.Responsibilities: Lead and manage a team of engineers, providing guidance, mentorship, and support.Take ownership of the product, understanding the domain and technology deeply.Identify and implement process improvements to enhance team efficiency and product quality.Set clear goals for the team and drive them to successful completion.Work closely with product managers and other teams to understand requirements and translate them into technical solutions.Ensure the team follows best practices in Agile methodologies.Foster a collaborative environment within the distributed team, ensuring effective communication and coordination.Utilize strengths and address weaknesses within the team to maximize productivity.Resolve technical issues and participate in hands-on development when necessary.Communicate effectively with stakeholders, providing regular updates on project status and team performance.Achievements/Goals*Achieve and maintain high levels of team performance and productivity.Deliver projects on time and within budget, meeting or exceeding quality standards.Successfully mentor and develop team members, fostering a culture of continuous improvement.Implement process improvements that lead to measurable gains in efficiency and product quality.Improve teams predictability.Qualification and Experience10-15 years of experience in software engineering, with at least 4-5 years in a leadership role.Strong Finance and Accounting Knowledge is a mustStrong Database and SQL knowledge is a mustKnowledge and experience with at least one ERP (SAP, Oracle, Workday, NetSuite) is a mustKnowledge of ESG is a plusKnowledge of any programming language (C#, Python, or Java) is a plusWell-versed in Agile methodologies and practices.Proven ability to work effectively with distributed teams.Exceptional communication skills, both verbal and written.Demonstrated ability to take ownership of projects and drive them to successful completion.Strong problem-solving skills and a proactive approach to identifying and addressing issues.Ability to mentor and coach team members, fostering their professional growth and development

Associate Manager, Customer Success - EST timezone

Not specified

10 - 13 years

INR 12.0 - 15.0 Lacs P.A.

Work from Office

Full Time

The Asscoiate Manager - Customer Success will be responsible for the managing CSA Teams in CoE, CSA teams performance, prioritizing leadership requirements, and activities, will be responsible for Customer Success team in India . You will proactively engage with our customers to ensure they realize value from our products and solutions, leading to both revenue retention and new revenue opportunities. Our ideal candidate can identify needs, communicate effectively, and ultimately exceed client expectations. The successful candidate has a blend of visionary and analytical skills.Work timings and location:Eastern shift timings, (5:00 PM to 2:30 AM IST)Work from office - Hyderabad location Responsibilities:Work closely with Customer Success functional leadership to drive prospecting strategies and AT RISK Management and Renewal ManagementCoach & Mentor teams in performing their duties effectively.Lead and Manage Customer Success teams and provide them guidance & mentorship.Develop & implement strategic plans for Customer Success in alignment with overall business objective.Identify of Process improvements and bringing efficiencyAct as strong advocate for customers and ensure that their needs & concerns are addressed effectively.Monitor team performance and take corrective actions.Implement career development and growth opportunities for team members.Hire Talent according to needs & groom them to succeed.Goals:Retained Revenue95% Case Resolution should be resolved with-in 30daysImprove on First Contact Resolution timeAdherence & Measure internal SLA and Quality AuditKeep attrition below 15%Accurate forecast for each quarter that is within 5% of the GRR, RRRWork toward renewals and achieve or exceed plan of 92.5% GRR and 96% ARRRequirements:Bachelors Degree, preferably in business or a related field.10-13 years of overall industry experience, including 7+ years in Customer Success, Account Management, and Renewals.Proven experience managing Customer Success teams of approximately 10 members directly.5+ years of experience in managerial roles.Experience working in large-scale organizations with diverse teams and processes.Excellent analytical, critical thinking, problem-solving, interpersonal, and relationship-building skills.High attention to detail with working knowledge of reporting and analytics solutions.Strong knowledge and experience in CSA (Customer Success Associate) activities.High level of agility and ability to manage change effectively.Demonstrable ability to communicate, present, and influence credibly and effectively at all organizational levels, including executive stakeholders.Experience improving customer experience and driving increased retention and growth.Proven track record of managing and leading Customer Success teams while dealing with global clients.Expertise in team building, coaching, and developing talent within Customer Success.Strong leadership and team management skills.Experience managing large volumes of uncovered or low-touch customers is desirable.Proficiency with Salesforce: The Customer Company or experience with any CRM tool.Experience working in a software company, particularly in renewals, retention, or customer success departments.Hands-on experience in resolution and escalation management.QualificationsBachelors Degree, preferably in business or a related field.10-13 years of overall industry experience, including 7+ years in Customer Success, Account Management, and Renewals.Proven experience managing Customer Success teams of approximately 10 members directly.5+ years of experience in managerial roles.Experience working in large-scale organizations with diverse teams and processes.Excellent analytical, critical thinking, problem-solving, interpersonal, and relationship-building skills.

Manager - Engineering (Full Stack)

Not specified

10 - 14 years

INR 12.0 - 17.0 Lacs P.A.

Work from Office

Full Time

We are looking for candidates with:A passion for high quality software engineering and technologyAn interest in working on large-scale data challenges across different technologiesStrong educational credentialsDrive and ambition to achieve, thrive, and succeedLikes to solve challenges in connectivity space which offer mostly desktop system software experienceOur engineering managers are both technically gifted and can work well with others to solve difficult problems. Technologies frequently change, and the successful candidate must have the ability to rapidly master new software languages and technologies.Tasks: Analyzes, designs, develops and documents commercial software productsWork on the research, development, testing, and maintenance of new and existing odbc and jdbc driversDemonstrates high aptitude in a variety of software engineering concepts, practices, and proceduresRelies on extensive experience and judgment to plan and accomplish goalsTake ownership of development work through to delivery, including fully automated testing of componentsProvides technical support to project team members. Participate in design and code reviewsManages the team as a supervisor and mentor to accomplish engineering tasks and objectives. Will perform team leadership for a team of engineersSets goals and measures against the goals.Changes the processes and upskills the team as need arises.QualificationsRequirements -10-14 years of web application development experience in a fast-paced agile environment experience required2+ years of People Management Experience managing and mentoring a team of 8+ Engineers and Senior EngineersProficiency in Springboot and Vue.js (preferred) ecosystem (Vue Router, Vuex/Pinia, Composition API) or any front end technologies like ReactJS/ Angular JSStrong experience with JavaScript, TypeScript, HTML, and CSS.Familiarity with modern build tools (e.g., Webpack, Vite).Knowledge of RESTful APIs and integration techniques.Familiarity with version control systems like Git.Strong problem-solving skills and attention to detail.Excellent communication and leadership skills.Collaborate with team members to define project requirements, priorities, and timelines.

Senior Software Engineer ( Frontend)

Not specified

8 - 12 years

INR 30.0 - 35.0 Lacs P.A.

Work from Office

Full Time

Frontend Software Engineer (Senior)insightsoftware is looking for a creative frontend senior software engineer to join our winning team. The ideal candidate should have a knack for writing clean, readable code and is a hands-on user interface (UI) engineer who's comfortable using technologies like View JS to deliver reusable experiences and patterns for the division's portfolio.This critical role would require working with the development team to ensure accessibility for all users by developing a front end that functions across browsers, platforms, and devices while meeting accessibility and security requirements.We provide powerful tools to our clients which empower enterprises and organizations in business planning, consolidation, and performance monitoring.Are you ready to lead in this new era of technology and solve Enterprise Performance Managements most challenging problems?Our Engineering teamOur engineers participate in all phases of the application development lifecycle, focusing on design, coding, and keeping the production platform up and running.Our engineering culture also values curiosity, humility, trust and team spirit.Our technical stack is Java with Spring Boot and Hibernate frameworks, SQL, ORM, JPA, Vue.js, JavaScript, SCSS, Amazon Web Services, MavenThis is What You Will do in This Role:Design, develop, and maintain complex web applications using Vue.js and associated frameworks.Lead the architecture and design of scalable frontend applications.Collaborate with backend developers to integrate APIs and ensure seamless functionality.Mentor junior developers, conduct code reviews, and ensure adherence to best practices.Optimize applications for maximum speed, scalability, and performance.Stay updated with the latest trends and advancements in Vue.js and frontend development.Debug and troubleshoot application issues to maintain high quality and performance.Work with Quality Assurance (QA) team to get the product tested, address any issuesWho we are looking for: Proficiency in Vue.js and its ecosystem (Vue Router, Vuex/Pinia, Composition API).Strong experience with JavaScript, TypeScript, HTML, and CSS.Familiarity with modern build tools (e.g., Webpack, Vite).Knowledge of RESTful APIs and integration techniques.Experience with testing tools like Jest or Cypress.Familiarity with version control systems like Git.Strong problem-solving skills and attention to detail.Excellent communication and leadership skills.Collaborate with team members to define project requirements, priorities, and timelines

Architect (ETL)

Not specified

10 - 15 years

INR 35.0 - 40.0 Lacs P.A.

Work from Office

Full Time

Position SummaryThe Team Lead, Data Conversion will build positive relationships with customers and serve as a primary point of contact for large scale complex product implementations and business-led change initiatives. The role will include, but is not limited to:10+ years of total experience in IT and at least 9+ yrs working experience in any ETL Tool.Leading the data conversion team to implement conversion implementation project deliverables.Collaborating with client operations and executive teams, confirming business requirements, and aligning to technical requirements.Understanding project status and facilitate achievement of project objectives and priorities.Identifying process gaps and facilitating continuous refinement of conversion methodology.Overseeing data-related initiatives and identifying innovation and improvement opportunities.Adapting to and incorporating best practices across the conversion team while documenting and communicating to impacted stakeholders.Acting as an escalation point for active client engagements.Facilitating the accurate and timely integration mapping of client data from source system to our industry-leading platform.Applying and staying within the requirements of project governance, standards, and processes.Working in collaboration with project managers in the successful delivery of key projects and objectives.Developing a deep understanding of conversion products sufficient to facilitate decision-making at various levels.Communicating appropriately to internal and external stakeholders about the project deliverables and key updates.Training and mentoring other data conversion team members. QualificationsExperience performing rapid assessments and being able to distill key themes as early as possible in an assessment process.Experience with assessing data and analytic requirements to establish mapping rules from Working experience using various data applications/systems such as Oracle SQL, Excel, .csv files, etc. Demonstrated experience automating manual data conversion, migration, or integration processes.Experience with real-time, batch, and ETL for complex data conversions.Strong knowledge of extract, transform, load (ETL) methodologies for large-scale data conversions, integrations, and/or migrations.Utilize data mapping tools to prepare data for data loads based on target system specifications.Strong SQL scripting experience.A track record of building and maintaining relationships with leaders, both internally and externally.Demonstrated ability to scope, develop, test, and implement data conversions.Proven success implementing data conversion processes.Ability to determine priorities daily to achieve business objectives.Experience in customer SIT, UAT, migration and go live support.Experience in creating cloud migration strategies, defining delivery architecture and creating data migration plans.Experience performing rapid assessments and being able to distill key themes as early as possible in an assessment process.Experience with assessing data and analytic requirements to establish mapping rules from Working experience using various data applications/systems such as Oracle SQL, Excel, .csv files, etc. Demonstrated experience automating manual data conversion, migration, or integration processes.Experience with real-time, batch, and ETL for complex data conversions.Strong knowledge of extract, transform, load (ETL) methodologies for large-scale data conversions, integrations, and/or migrations.Utilize data mapping tools to prepare data for data loads based on target system specifications.Strong SQL scripting experience.A track record of building and maintaining relationships with leaders, both internally and externally.Demonstrated ability to scope, develop, test, and implement data conversions.Proven success implementing data conversion processes.Ability to determine priorities daily to achieve business objectives.Experience in customer SIT, UAT, migration and go live support.Experience in creating cloud migration strategies, defining delivery architecture and creating data migration plans.

Senior Software Engineer ( Backend )

Not specified

5 - 7 years

INR 7.0 - 9.0 Lacs P.A.

Work from Office

Full Time

Insightsoftware is looking for a Senior backend software engineer to translate application storyboards and use-cases into functional applications.The ideal candidate should have a knack for writing clean, readable code. This critical role would require the ability to gather accurate requirements and work closely with stakeholders to prioritize tasks and the scope of development.We provide powerful tools to our clients which empower enterprises and organizations in business planning, consolidation, and performance monitoring.That's a lot of performance and scalability matters that are ahead of us and that you certainly would enjoy solving with us!Our Engineering teamOur engineers participate in all phases of the application development lifecycle, focusing on design, coding and keeping the production platform up and running.Our engineering culture also values curiosity, humility, trust and team spirit.Our technical stack is Java with Spring Boot and Hibernate frameworks, SQL, ORM, JPA, Vue.js, Javascript, SCSS, Amazon Web Services, MavenThis is What You Will do in This Role:Design, build, and maintain efficient, reusable, and reliable Java codeWork in alignment with the organization goals to ensure the best possible performance, quality, and responsiveness of the applicationsCcontribute in all phases of the development lifecycleIdentify the bottlenecks, bugs in the applications and devise solutions to these problemsMaintain code quality and improve automationsDevelop SQL for applicationWrite automated unit, functional and integration tests as neededParticipate in code reviews with the teamPerform various Proofs-of-concept depending on the business needsAssist with production support and releaseWho we are looking for : Bachelors or Masters degree in Computer Science or related field.Proficiency in Java, with a good knowledge of its ecosystems and object-oriented programming5+ years of experience in Java development, with a focus on Spring Boot.Strong knowledge of microservices architecture and RESTful APIs.Have a profound insight of Java and JEE internals (Classloading, Memory Management, Transaction management etc.)Aware of various design and architectural patternsCan write unit testsHands-on experience with databases (SQL).Proficiency in tools like Git, Maven, and CI/CD pipelines.Experience with cloud platforms (AWS, Azure, GCP) is a plus.Strong problem-solving skills and ability to lead technical discussions.Excellent communication and teamwork abilities.

Customer Success Analyst ( B2B,Global Exposure )

Not specified

2 - 4 years

INR 4.0 - 6.0 Lacs P.A.

Work from Office

Full Time

Shift timings - 5.30 pm to 2.30 amResponsibilitiesProactively work with our Renewals Managers to renew customers software maintenance agreements and subscriptions.Create renewal offers/quotes based on contract information, customer usage, and company direction.Deliver renewal offers/quotes on time to appropriate customer contacts.Report and maintain an accurate forecast; manage renewal forecasting meetings and collaboration activities for designated account portfolio.Negotiate contract terms and pricing with guidance from relevant internal departments and management.Process renewal orders.Maintain and update account information in CRM.Update customer health information when applicable based on negotiation and discussions with the customer.Refer potential opportunities for expansion to our Sales team.Share customer feedback with appropriate internal departments including but not limited to Customer Success, Support, and ManagementGain a basic knowledge of insightsoftware solutions to better communicate value with customers.CompetenciesTo perform the job successfully, an individual should demonstrate the following competencies:Drive & Discipline ability to focus and work hard to achieve the right results.Customer Focus - Enthusiastic about making clients successful.Integrity high ethical standards and doing the right thing even when others arent looking.Mental agility a keen intellect and comfort with complexity; enjoy tackling new challenges and solving problems.Detail-orientation be thorough and consistently deliver high-quality work.Proactively work with our Renewals Managers to renew customers software maintenance agreements and subscriptionsCreate renewal offers/quotes based on contract information, customer usage, and company directionDeliver renewal offers/quotes on time to appropriate customer contactsReport and maintain an accurate forecast; manage renewal forecasting meetings and collaboration activities for designated account portfolioNegotiate contract terms and pricing with guidance from relevant internal departments and managementProcess renewal ordersMaintain and update account information in CRM.Update customer health information when applicable based on negotiation and discussions with the customer.Refer potential opportunities for expansion to our Sales team.Share customer feedback with appropriate internal departments including but not limited to Customer Success, Support, and ManagementGain a basic knowledge of insightsoftware solutions to better communicate value with customers.Qualifications2 to 4 years experience in Renewals Management or Account Management in the software industryKnowledge of CRM systems, preferably Salesforce: The Customer Company Knowledge and experience reviewing and comprehending contract terms, preferably in software.Ability to work in a fast-paced environment.Ability to work cross-functionally with other departments and team members.Comfortable in a highly autonomous role with strong organizational skillsKnowledge of CPQ, SalesLoft, NetSuite, and other related tools a plusReady to work in eastern shift time (evening 5:30 to morning 2:30 India time)Excellent interpersonal and written and oral communication skills.Preferred qualifications:Salesforce: The Customer Company or any CRM experienceExperience working for a software company in the renewals or customer success department.

Software Engineer ( C++, STL, Data Structures )

Not specified

5 - 7 years

INR 7.0 - 9.0 Lacs P.A.

Work from Office

Full Time

We are looking for a Senior C++ Software Engineer for our software development team. Apart from writing high quality code, you will be responsible for key deliverables during your teams software development lifecycle including software design, code reviews, and comprehensive automated tests. The successful candidate will have a passion for continuous improvement and must have excellent written and verbal communication skills. You will also be writing Java code for connectivity solutions.Responsibilities Develop maintain and improve softwareManage individual project priorities, deadlines and deliverablesContribute improvements to our continuous delivery infrastructureParticipate in recruiting and mentoring of top engineering talentDrive roadmap execution and enhance customer feedback into the productDevelop, collaborate on, and execute Agile development, product scenarios, in order to release high quality software on a regular cadence Proactively assist your team to find and solve development and production software issues through effective collaboration Desirable - Driving Sprint Planning and breakdown of tasks.Contributing to performance testing & various continuous improvement efforts.Strong OS, Data structure and Algorithms fundamentalsStrong hold on object-oriented programming concepts and their implementation through C++.Must have a know-how on JAVA programming. Should be able write optimized & reusable code.Experience developing database technologies extremely valuableExperience with low-level C and networking is desired, but not necessary.Experience programming database APIs such as ODBC and using database tools strongly preferredExperience using BI tools such Tableau, Microsoft Power BI and Lumira desirable but not mandatory.Experience using any memory and performance profiling tools is requiredExperience working with Agile methodology i.e Participating in all team activities, including sprint retrospectives, thoughtful code reviews, knowledge sharing sessions, status reporting for project stakeholders, etcPersonal Skills - Strong written and verbal communications skills to collaborate developers, testers, product owners, scrum masters, directors, and executivesExperience taking part in the decision-making process in application code design, solution development, code review Strong worth ethic and emotional intelligence including being on time for meetings Ability to work in fast-changing environment and embrace change while still following a greater planQualificationsBachelors degree with minimum 5 years of related experience or Masters degree with a minimum 5 years of related experience or Equivalent work experienceExperience in CI/CD pipelineProgramming experience including but not limited to C++ technologiesA good understanding of database concepts (e.g. working with relational data sources such as MySQL, SQL Server, Oracle, etc.) and SQL queriesExperience with such products and tools as Bamboo (Atlassian), Visual Studio Online, Visual Studio, and/or Azure is helpful.Ability to lead and mentor othersExcellent written and verbal communication skills.Development experience on a range of operating system platforms such as Windows ( mandatory ) , Linux, and OS X desirable.Understanding of network interactions:Authentication and authorization flows, standards and practices (e.g. oAuth, JWT).

Senior Software Engineer (Java , OOP, Data Structures)

Not specified

3 - 7 years

INR 9.0 - 13.0 Lacs P.A.

Work from Office

Full Time

We are looking for a Senior Java Software Engineer for our software development team. Apart from writing high quality code, you will be responsible for key deliverables during your teams software development lifecycle including software design, code reviews, and comprehensive automated tests. The successful candidate will have a passion for continuous improvement and must have excellent written and verbal communication skills. You will also be writing C++ code for connectivity solutions.Responsibilities Develop maintain and improve softwareManage individual project priorities, deadlines and deliverablesContribute improvements to our continuous delivery infrastructureParticipate in recruiting and mentoring of top engineering talentDrive roadmap execution and enhance customer feedback into the productDevelop, collaborate on, and execute Agile development, product scenarios, in order to release high quality software on a regular cadence Proactively assist your team to find and solve development and production software issues through effective collaboration Desirable - Driving Sprint Planning and breakdown of tasks.Contributing to performance testing & various continuous improvement efforts.Strong OS, Data structure and Algorithms fundamentalsStrong hold on object-oriented programming concepts and their implementation through Java.Good to have a know-how on C++ programming. Should be able write optimized & reusable code. Experience developing database technologies extremely valuableExperience with low-level C and networking is desired, but not necessary.Experience programming database APIs such as ODBC/JDBC and using database tools strongly preferredExperience using BI tools such Tableau, Microsoft Power BI and Lumira desirable but not mandatory.Experience using any memory and performance profiling tools is requiredExperience working with Agile methodology i.e Participating in all team activities, including sprint retrospectives, thoughtful code reviews, knowledge sharing sessions, status reporting for project stakeholders, etcPersonal Skills - Strong written and verbal communications skills to collaborate developers, testers, product owners, scrum masters, directors, and executivesExperience taking part in the decision-making process in application code design, solution development, code review Strong worth ethic and emotional intelligence including being on time for meetings Ability to work in fast-changing environment and embrace change while still following a greater planQualificationsQualifications/ RequirementsBachelors degree with minimum 5 years of related experience or Masters degree with a minimum 5 years of related experience or Equivalent work experienceExperience in CI/CD pipelineProgramming experience including but not limited to Java technologiesA good understanding of database concepts (e.g. working with relational data sources such as MySQL, SQL Server, Oracle, etc.) and SQL queriesExperience with such products and tools as Bamboo (Atlassian), Visual Studio Online, Visual Studio, and/or Azure is helpful.Ability to lead and mentor othersExcellent written and verbal communication skills.Development experience on a range of operating system platforms such as Windows ( mandatory ) , Linux, and OS X desirable.Understanding of network interactions:Authentication and authorization flows, standards and practices (e.g. oAuth, JWT

Product Owner

Not specified

6 - 10 years

INR 8.0 - 12.0 Lacs P.A.

Work from Office

Full Time

We are looking for a Product Owner to join our Product Management team focused on Lease Administration and Accounting.As a Product Owner, you will be responsible for fully understanding and analyzing both internal and external customer needs and then articulating those needs to the development team via user stories. Youll work closely with an agile team of Software and Quality Engineers and serve as the interface between our customers and the development team throughout the planning and software development process. You will collaborate closely with internal customers (Product Management, Engineering, Support, Customer Success) and external customers to understand business processes/goals and identify business problems that may be effectively resolved with technology solutions. Working closely with Product Managers on requirements definition, documenting proposed software solutions, and maintaining a prioritized backlog of issues. The ideal candidate should be highly collaborative with the ability to lead cross-functionally and inspire our teams while remaining focused on results and value creation. You must possess a unique blend of business and technical savvy, a big-picture vision, and the drive to make that vision a reality.This role provides a great opportunity to partner with our technical teams to define, build, and deliver our software solutions to a diverse group of customers. Work closely with Product Managers & engineering to create, review, refineepics, features, stories and acceptance criteria to create and maintain a product backlogofmaximum value thatisaligned with product strategy.Collaborate with Product design team to deliver UI/UX designs to the development team. Organize and refine feature requests, prioritize enhancements with Product Managers, and assist in managing the product roadmap.Own the product backlog, balancing conflicting priorities to determine prioritization.Own the release planning and sprint planning processes, including setting release and sprint goals, and successfully delivering on those goals.Produceproduct documentation with Product Managers and Marketing to support development, launch, support,services, and sales and marketing initiatives. Perform detailed product demonstrations for external and internal audiences to communicate the benefits of the solution.Serve as a subject matter expert to assist with sales and support as needed.How will you do it?Drive & Grit Operate in a fast-paced environment with a focus and determination to achieve high-quality results Strategic Thinker determine opportunities and threats through a comprehensive analysis of current and future trends with the ability to see and communicate the big picture in an inspiring way Product Focus Translate market and customer feedback into requirements, driving product delivery through an agile release process Customer Focused passionate about creating value for our customers Cross-functional leadership Lead and drive execution across Development, Product Management, Support, and Customer SuccessQualificationsAre you a fit? Minimum qualifications: Bachelors degree Basic understanding of accounting processes (e.g. ability to explain double-entry bookkeeping)Proven success in product ownership or management roles Experience with agile software development practices (e.g., scrum, Kanban, Lean Agile) and tools Proven ability to negotiate a backlog with engineers and senior leadership Excellent written and verbal communication skills Proven ability to influence cross-functional teams without formal authority Ability to balance conflicting priorities and make critical decisionsPreferred qualifications: Advanced knowledge of US GAAP and IFRSCertifications: Agile, Pragmatic Marketing, Project Management, Scrum Product OwnerExperience in UX design and research.

Senior Consultant, Technical (Pentaho)

Not specified

4 - 8 years

INR 7.0 - 11.0 Lacs P.A.

Work from Office

Full Time

Insightsoftware is a growing, dynamic software company that helps businesses achieve greater levels of financial intelligence across their organization with our world-class financial reporting solutions. At Insightsoftware, you will learn and grow in a fast-paced, supportive environment that will take your career to the next level. We are looking for future Insighters who can demonstrate teamwork, results orientation, a growth mindset, disciplined execution, and a winning attitude to join our growing team.Job DescriptionSummary:This customer-facing role requires a highly professional and experienced technical architect to design, develop, configure and support integrations with insightsoftwares Agility PIM (Product Information Management) software primarily, but not exclusively, using Hitachi's Pentaho ETL tool. Job Description:Shift timings: 1PM - 10PM IST timezonePrimary Responsibilities:Troubleshoot and resolve integration issues, providing actionable solutions and anticipating future challenges, primarily (but not exclusively) using the Pentaho ETL toolWork with client and Agility PIM SME to scope, design and implement novel custom technical solutions that meet client goals, primarily (but not exclusively) using the Pentaho ETL toolWork collaboratively with other teams to ensure a cohesive and successful client onboarding experienceAchievements/Goals within first 6-12 months:Complete a comprehensive 2-week training program for Agility PIM including its Steps for Hitachis Pentaho ETLGain expertise in Agility PIM tool by shadowing other consultants on project work during the first 2 monthsAt 3 months, successfully troubleshoot issues with existing integrations created with Hitachis Pentaho ETL toolAt 6 months, write basic transformations using the Agility PIM Steps for Hitachis Pentaho ETL toolAt 12 months, independently write complex integration jobs comprised of multiple transformationsQualificationsQualifications :Strong knowledge of Hitachi Pentaho (6-10 years)Strong knowledge of Microsoft Excel and SQL (6-10 years)Utilization of web services/APIs, consuming JSON/XML data (third party integrations) (6-10 years)Solid foundation in Computer Science, with strong competencies in data structures, algorithms and software design (6-10 years)Exposure and/or experience with PIM, MDM, DAM or other related solutions a plusExperience with Elasticsearch, Adobe InDesign, Javascript, or nodeJS a plusUnderstanding of data modelling best practicesExperience with estimating and project planning preferredExceptional English written and verbal communication skillsStrong analytical and problem-solving skills and attention to detailMethodical approach to troubleshootingExperience working in a multi-client setting highly preferredExhibits our core values: Results Orientation, Winning Attitude, Be One Team, Disciplined Execution, and Growth Mindset

Financial Analyst(Financial Planning & Analysis Budgeting Forecasting)

Not specified

4 - 5 years

INR 6.0 - 8.0 Lacs P.A.

Work from Office

Full Time

The Financial Analyst role will provide support to the companys global business. This is a key role in driving and reporting on financial and operational results and using metrics across business units, products, and functions. You will be involved in larger CENSUS/Headcount management to align with the Functional level Forecast/Budget. Financial Analysts will be involved in Building various Dashboard and Metrics related to Headcount Management. You would also be involving in multiple Internal and external reporting activities. This will include interacting with business leaders frequently to support their needs and provide them the necessary insights to grow the business. Responsibilities Work closely with Functional Finance partners to align the Headcount database.Create Metrics and provide in-depth Headcount Analysis across the organization.Coordinate with Hiring Manager and HR Team for the timely approval of Open roles.Actively involve in the internal and external reporting deliverables.Focus to streamline the process with the operational efficiency.Provide ad-hoc analysis for business support.Audit, review and adapt financial models to ensure they are both accurate and up-to-dateDevelop and maintain operational/financial models with varying complexity.Ensure accuracy between reported financials and source data.Drive engagement with management and senior management teams.QualificationsBachelors Degree in Finance.4-5 years of experience in financial analysis.Experience in a global multicurrency organization.Understanding of GAAP accounting.Outstanding relationship building and communication skills.Keen eye for details and data alignment across reports with a passion for using data to drive better decision-making.Functions well under pressure; consistently pays attention to accuracy and quality of work.Advanced Microsoft Excel and PowerPoint skillsExperience with NetSuite (or equivalent) preferred.Preference will be given to candidates with experience in a SaaS company.Ability to work in shifts

Senior Consultant Technical - Informatica

Not specified

6 - 10 years

INR 8.0 - 12.0 Lacs P.A.

Work from Office

Full Time

Position SummaryThe Senior Consultant will integrate and map customer data from client source system(s) to our industry-leading platform. The role will include, but is not limited to:Using strong technical data migration, scripting, and organizational skills to ensure the client data is converted efficiently and accurately to the insightsoftware (ISW) platform.Performing extract, transform, load (ETL) activities to ensure accurate and timely data conversions.Providing in-depth research and analysis of complex scenarios to develop innovative solutions to meet customer needs whilst remaining within project governance.Mapping and maintaining business requirements to the solution design using tools such as requirements traceability matrices (RTM).Presenting findings, requirements, and problem statements for ratification by stakeholders and working groups.Identifying and documenting data gaps to allow change impact and downstream impact analysis to be conducted.QualificationsExperience assessing data and analytic requirements to establish mapping rules from source to target systems to meet business objectives.Experience with real-time, batch, and ETL for complex data conversions.Working knowledge of extract, transform, load (ETL) methodologies and tools such as Talend, Dell Boomi, etc.Utilize data mapping tools to prepare data for data loads based on target system specifications.Working experience using various data applications/systems such as Oracle SQL, Excel, .csv files, etc. Strong SQL scripting experience.Communicate with clients and/or ISW Project Manager to scope, develop, test, and implement conversion/integrationEffectively communicate with ISW Project Managers and customers to keep project on targetContinually drive improvements in the data migration process.Collaborate via phone and email with clients and/or ISW Project Manager throughout the conversion/integration process.Demonstrated collaboration and problem-solving skills.Working knowledge of software development lifecycle (SDLC) methodologies including, but not limited to: Agile, Waterfall, and others.Clear understanding of cloud and application integrations.Ability to work independently, prioritize tasks, and manage multiple tasks simultaneously.Ensure clients data is converted/integrated accurately and within deadlines established by ISW Project Manager.Experience in customer SIT, UAT, migration and go live support.

Senior Software Engineer - FTE .Net / API / SQL

Not specified

6 - 10 years

INR 8.0 - 12.0 Lacs P.A.

Work from Office

Full Time

As a Senior Software Engineer, you will be working together as a lead with a team of skilled software engineers to build out and maintain our Equity Management SaaS Application. You will be responsible for implementing new features, enhancements, and fixes to the product through work items planned in the current sprint and actively participating in planning, refinement, and retrospective meetings. You will be working in a product team, alongside Engineers and QA Engineers, following an Agile SDLC to create new products and maintain existing applications with C#, .Net, Angular, HTML, CSS, JavaScript, Oracle PL/SQL. You will be a great fit for this position if quality is at the forefront of your development best practices and you are willing to continuously learn new things to better yourself, your career, and our products.Responsibilities Focus and commitment to solving complex software development items that meet customer expectations.Review work items to estimate and assist junior engineers in creating design solutions.Be involved with SDLC from requirements to test but own executing development of features & bug fixes that is clean, reusable, maintainable code in .Net, C# and SQL.Make necessary database changes to support ongoing development tasksBuild quality into all tasks, ensure adequate unit testing and support quality assurance engineers in testing completed itemsLead code reviews and architecture discussionsQualificationsBachelor's degree in Computer Science, or equivalent work experience6+ years experience designing and developing SaaS web applications using .Net, C#, Angular3+ years experience w/database technologies SQL, Entity FrameworkExperience in the full stack from database development through front-endAbility to mentor Junior-level engineers in best practicesExperience developing RESTful APIsExperience designing and developing responsive UI applicationsExperience w/front-end technologies HTML5, SASS/CSS, Angular, TypescriptExperience with Unit Testing and Mocking frameworks and conceptsExperience with Agile/Scrum methodologiesExperience with GITStrong communication skills written and verbalStrong collaboration skills experience working in a small-team environmentExperience with Oracle databases, including writing/optimizing complex queries, stored procedures, and scripting is a plusExperience building apps in financial domain is a plusGood to have experience with cloud technologies (Azure/AWS)

Associate Manager, Customer Success - EST timezone

Not specified

5 - 13 years

INR 5.0 - 9.0 Lacs P.A.

Work from Office

Full Time

The Asscoiate Manager - Customer Success will be responsible for the managing CSA Teams in CoE, CSA team s performance, prioritizing leadership requirements, and activities, will be responsible for Customer Success team in India . You will proactively engage with our customers to ensure they realize value from our products and solutions, leading to both revenue retention and new revenue opportunities. Our ideal candidate can identify needs, communicate effectively, and ultimately exceed client expectations. The successful candidate has a blend of visionary and analytical skills. Responsibilities: Work closely with Customer Success functional leadership to drive prospecting strategies and AT RISK Management and Renewal Management Coach Mentor teams in performing their duties effectively. Lead and Manage Customer Success teams and provide them guidance mentorship. Develop implement strategic plans for Customer Success in alignment with overall business objective. Identify of Process improvements and bringing efficiency Act as strong advocate for customers and ensure that their needs concerns are addressed effectively. Monitor team performance and take corrective actions. Implement career development and growth opportunities for team members. Hire Talent according to needs groom them to succeed. Goals: Retained Revenue 95% Case Resolution should be resolved with-in 30days Improve on First Contact Resolution time Adherence Measure internal SLA and Quality Audit Keep attrition below 15% Accurate forecast for each quarter that is within 5% of the GRR, RRR Work toward renewals and achieve or exceed plan of 92.5% GRR and 96% ARR Requirements: Bachelor s Degree, preferably in business or a related field. 10-13 years of overall industry experience, including 7+ years in Customer Success, Account Management, and Renewals. Proven experience managing Customer Success teams of approximately 10 members directly. 5+ years of experience in managerial roles. Experience working in large-scale organizations with diverse teams and processes. Excellent analytical, critical thinking, problem-solving, interpersonal, and relationship-building skills. High attention to detail with working knowledge of reporting and analytics solutions. Strong knowledge and experience in CSA (Customer Success Associate) activities. High level of agility and ability to manage change effectively. Demonstrable ability to communicate, present, and influence credibly and effectively at all organizational levels, including executive stakeholders. Experience improving customer experience and driving increased retention and growth. Proven track record of managing and leading Customer Success teams while dealing with global clients. Expertise in team building, coaching, and developing talent within Customer Success. Strong leadership and team management skills. Experience managing large volumes of uncovered or low-touch customers is desirable. Proficiency with Salesforce: The Customer Company or experience with any CRM tool. Experience working in a software company, particularly in renewals, retention, or customer success departments. Hands-on experience in resolution and escalation management. Bachelor s Degree, preferably in business or a related field. 10-13 years of overall industry experience, including 7+ years in Customer Success, Account Management, and Renewals. Proven experience managing Customer Success

Manager, Customer Success

Not specified

5 - 13 years

INR 37.5 - 42.5 Lacs P.A.

Work from Office

Full Time

The Manager - Customer Success will be responsible for the managing CSA Teams in CoE, CSA team s performance, prioritizing leadership requirements, and activities, will be responsible for Customer Success team in India . You will proactively engage with our customers to ensure they realize value from our products and solutions, leading to both revenue retention and new revenue opportunities. Our ideal candidate can identify needs, communicate effectively, and ultimately exceed client expectations. The successful candidate has a blend of visionary and analytical skills. Responsibilities: Work closely with Customer Success functional leadership to drive prospecting strategies and AT RISK Management and Renewal Management Coach Mentor teams in performing their duties effectively. Lead and Manage Customer Success teams and provide them guidance mentorship. Develop implement strategic plans for Customer Success in alignment with overall business objective. Identify of Process improvements and bringing efficiency Act as strong advocate for customers and ensure that their needs concerns are addressed effectively. Monitor team performance and take corrective actions. Implement career development and growth opportunities for team members. Hire Talent according to needs groom them to succeed. Goals: Retained Revenue 95% Case Resolution should be resolved with-in 30days Improve on First Contact Resolution time Adherence Measure internal SLA and Quality Audit Keep attrition below 15% Accurate forecast for each quarter that is within 5% of the GRR, RRR Work toward renewals and achieve or exceed plan of 92.5% GRR and 96% ARR Requirements: Bachelor s Degree, preferably in business or a related field. 10-13 years of overall industry experience, including 7+ years in Customer Success, Account Management, and Renewals. Proven experience managing Customer Success teams of approximately 10 members directly. 5+ years of experience in managerial roles. Experience working in large-scale organizations with diverse teams and processes. Excellent analytical, critical thinking, problem-solving, interpersonal, and relationship-building skills. High attention to detail with working knowledge of reporting and analytics solutions. Strong knowledge and experience in CSA (Customer Success Associate) activities. High level of agility and ability to manage change effectively. Demonstrable ability to communicate, present, and influence credibly and effectively at all organizational levels, including executive stakeholders. Experience improving customer experience and driving increased retention and growth. Proven track record of managing and leading Customer Success teams while dealing with global clients. Expertise in team building, coaching, and developing talent within Customer Success. Strong leadership and team management skills. Experience managing large volumes of uncovered or low-touch customers is desirable. Proficiency with Salesforce: The Customer Company or experience with any CRM tool. Experience working in a software company, particularly in renewals, retention, or customer success departments. Hands-on experience in resolution and escalation management. Bachelor s Degree, preferably in business or a related field. 10-13 years of overall industry experience, including 7+ years in Customer Success, Account Management, and Renewals. Proven experience managing Customer Success

Senior Manager Professional Services

Not specified

5 - 6 years

INR 7.0 - 11.0 Lacs P.A.

Work from Office

Full Time

Work Timings: 2:30PM- 11:30PM Job Summary Manage Professional Services in accordance with established standards and guidelines. Monitor progress of Professional Services and /or site implementations to ensure on-time, successful schedules. Provide direction and guidance to staff Act as escalation point for issues with other departments. Acts as an escalation point for client concerns. Escalates issues to upper management as necessary. Regularly follow-up with clients to ensure that our service offerings are meeting their expectations. Demonstrate superior client service. Identify areas of poor client service or client dissatisfaction and take action to correct. Ensure proper client training materials are developed and readily available. Provide on-going development, feedback, coaching and mentoring to Professional Services team. Provide tactical leadership and support to the regional consultants and assist in planning and implementation. Maintain 25% billability (annual) Roles and Responsibilities Mentor all Consultants to increase their skills and promote consistency Work cross-functionally to create and update internal and external documents that support the implementation. Develop and implement best practices that result in the more efficient implementation of the solution, primarily for the implementation consulting role but also in coordination with other business units as needed. Anticipate future resource requirements and assist with the hiring process. Assist with client projects where consultant issues have been escalated to Insight Software management.Work Experience: 12+ years of experience in Consultancy and/or Project Management with a successful track record of working in a variety of customer-facing situations for either a Consultancy company or a Software and Services company. 5-

Manager, Engineering (C#, SQL, BI)

Not specified

12 - 16 years

INR 50.0 - 55.0 Lacs P.A.

Hybrid

Full Time

Job DescriptionWere looking for a talented Engineering Manager to lead a team responsible for developing, supporting, and maintaining our class-leading suite of Enterprise Performance Management products. The chosen candidate must be a self-starter, possess great organizational skills, and have excellent communication abilities. A proven results-oriented person with a delivery focus and demonstrated ability to achieve stretch goals in a highly innovative and fast-paced environment.We enjoy our work as much as we enjoy working together and want Engineering Managers who can get things done while having a positive influence on our workplace environment. The successful candidate must have a passion for software development, deeply care about code quality, and be committed to continuous improvement.ResponsibilitiesAs a development/technical manager, you will be responsible for all aspects of software product development such as planning, helping adopt best design/architecture, execution of sprints and end-to-end delivery of product featuresAs a senior technical leader, you will guide team in designs/architecture, create PoCs, develop good quality of code, review PRs and be a technical expert and mentorInfluence the product roadmap to ensure it incorporates necessary technical investments and considers longer-term architectural goalsEstablish and continually improve development and team processes that yield maximum efficiency in day-to-day engineering operationsProvide just in time feedback, conduct 1:1s, annual reviews, and find continuous improvement opportunitiesLead and manage the development efforts for cloud-based applications and infrastructure by building POCs, working with team to implement and productise with optimal quality, security, and performanceWork closely with the Product teams to develop the best technical design and approach for product developmentBe a leader amongst the team in solving complex software development items that meet customer expectations.Responsible for the over-all systems development life cycle within an Agile-SCRUM development processManagement and execution against project plans and delivery commitmentsReview work items to estimate and assist junior engineers in creating design solutions.Be involved with SDLC from requirements to test but own executing development of features & bug fixes that is clean, reusable, maintainable code in .Net, C# and Angular.Make necessary database changes to support ongoing development tasksBuild quality into all tasks, ensure adequate unit testing and support quality assurance engineers in testing completed itemsLead, critique and coach others in code reviews and architecture discussionsLead cross team development efforts, identifying dependencies and resolving impediments other engineers’ encounterQualificationsBachelor's degree in Computer Science, or equivalent work experienceExperience managing, motivating, and retaining a high-performance software engineering team.Experience with large scale, consumer facing, enterprise level applications.12+ years’ experience designing and developing SaaS web applications using .Net/C# stack, preferably in a product development organization.3+ years of team management experience5+ years’ experience w/database technologies – SQL, Entity Framework3+ years’ experience with cloud technologies (Azure/AWS)Experience in the full stack from database development through front-endAbility to mentor all levels of engineers in best practicesExperience developing RESTful APIsExperience designing and developing responsive UI applications using Angular/AngularJSExperience w/front-end technologies – HTML5, SASS/CSS, Angular, TypescriptExperience with Unit Testing and Mocking frameworks and conceptsExperience with Agile/Scrum methodologiesExperience with GITStrong communication skills – written and verbalStrong collaboration skills – experience working in a small-team environmentExperience with Oracle databases, including writing/optimizing complex queries, stored procedures, and scripting is a plusExperience building apps in financial domain is a plusAdditional InformationAll your information will be kept confidential according to EEO guidelines.** At this time insightsoftware is not able to offer sponsorship to candidates who are not eligible to work in the country where the position is located. **insightsoftware About Us: Hear From Our Team - InsightSoftware (wistia.com)

User Enablement Content Development Manager

Not specified

1 - 2 years

INR 7.0 - 11.0 Lacs P.A.

Work from Office

Full Time

The User Enablement Content Development manager oversees content development and content roadmap management across multiple products to drive product adoption and build experts. In this role, you and your team are responsible for developing software documentation and software product training for our customers and partners. You will lead a global team of content developers. You will excel independently and as a leader, while working in a hyper-growth, fast-paced environment with tight deadlines and still deliver high-quality work. You must be detail-oriented, organized, and concise. Excellent leadership capabilities are critical. Primary Responsibilities Responsible for Content development for multiple products, in various stages of development, with varying release cycles. Lead a Content Development team; motivate, challenge, coach, and manage: Define standards for excellence in content development standards Motivate and engage team members, challenging each to produce their best work Coach employees and create opportunities to further their growth Assign projects and timelines; hold the team accountable for achieving targets. Evaluate documentation and enablement content Measure and manage team progress against production quality and organizational objectives. Design/develop/deliver engaging learning experiences throughout the software user s life-cycle. Collaborate cross-functionally to ensure we meet all business needs. Manage projects related to departmental strategic initiatives and reporting.

Manager, Engineering (C#, SQL, BI)

Not specified

11 - 18 years

INR 45.0 - 55.0 Lacs P.A.

Work from Office

Full Time

We re looking for a talented Engineering Manager to lead a team responsible for developing, supporting, and maintaining our class-leading suite of Enterprise Performance Management products. The chosen candidate must be a self-starter, possess great organizational skills, and have excellent communication abilities. A proven results-oriented person with a delivery focus and demonstrated ability to achieve stretch goals in a highly innovative and fast-paced environment. We enjoy our work as much as we enjoy working together and want Engineering Managers who can get things done while having a positive influence on our workplace environment. The successful candidate must have a passion for software development, deeply care about code quality, and be committed to continuous improvement. Responsibilities As a development/technical manager, you will be responsible for all aspects of software product development such as planning, helping adopt best design/architecture, execution of sprints and end-to-end delivery of product features As a senior technical leader, you will guide team in designs/architecture, create PoCs, develop good quality of code, review PRs and be a technical expert and mentor Influence the product roadmap to ensure it incorporates necessary technical investments and considers longer-term architectural goals Establish and continually improve development and team processes that yield maximum efficiency in day-to-day engineering operations Provide just in time feedback, conduct 1:1s, annual reviews, and find continuous improvement opportunities Lead and manage the development efforts for cloud-based applications and infrastructure by building POCs, working with team to implement and productise with optimal quality, security, and performance Work closely with the Product teams to develop the best technical design and approach for product development Be a leader amongst the team in solving complex software development items that meet customer expectations. Responsible for the over-all systems development life cycle within an Agile-SCRUM development process Management and execution against project plans and delivery commitments Review work items to estimate and assist junior engineers in creating design solutions. Be involved with SDLC from requirements to test but own executing development of features bug fixes that is clean, reusable, maintainable code in .Net, C# and Angular. Make necessary database changes to support ongoing development tasks Build quality into all tasks, ensure adequate unit testing and support quality assurance engineers in testing completed items Lead, critique and coach others in code reviews and architecture discussions Lead cross team development efforts, identifying dependencies and resolving impediments other engineers encounter

Senior Etl Developer

Not specified

6 - 11 years

INR 6.5 - 16.0 Lacs P.A.

Hybrid

Full Time

We are hiring an ETL Engineer for InsightSoftware International Pvt. Ltd. (Product Development) in Hyderabad. The role requires: ETL Tool (any) SQL Query Writing Data Migration Azure Cloud(Added Advantage) Strong Communication Skills Hybrid Work Model Work from office 2 days a week Shifts: 2:30 PM – 11:30 PM (3 days), 5:30 PM – 2:30 AM (2 days)If interested, please share your resume along with: Current CTC Expected CTC Notice PeriodLooking forward to connecting!

insightsoftware

insightsoftware

Not specified

No locations
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