Overview: We are looking for a skilled 3D Printing Engineer to join our team. You will be responsible for managing and maintaining a large fleet of 3D printers in our factory and our license location, and for ensuring the quality and consistency of our 3D printed products. Our target area is not limited to India, but we travel to licensed locations around the world to carry out the necessary maintenance activities to install and maintain printers. Support in coding and programming languages on the related 3D printer: Support in electrical projects on the related 3D printer: 3D printer maintenance and management in the place of the clients and our site. Travels on business trips and KAIZEN works on repairing 3D printers. 3D printer improvement, including hardware update and software update 3D printer operation to print prosthetics and support for prosthetic delivery . Quality control work like keeping printing quality, checking printing quality, etc. Documentations of 3D printing manual, customization manual and other standard of operation manual. Technical support for other Instalimb & company members about 3D printers and other devices. Making and reporting of work updates (like daily reports and business trip report) Reporting to Production team and Sales team if you work in license location. Role and Responsibilities: Support in coding and programming languages on the related 3D printer: Basic Knowledge in python, c, c++ or in any programming language. Basic Knowledge OOPS concept. Provide technical support to team members during installation. Provide support to client and team members during troubleshooting. Support in electrical projects on the related 3D printer: Troubleshooting knowledge/mindset to resolve electrical problems during and after installation provide support in troubleshooting of electrical parts in 3d printer Apply engineering principles to develop solutions for electrical and power-related issues knowledge about Electrical & electronics components, circuit & PCB board Knowledge about circuit diagrams, wire harnesses & Robotics. 3D printer maintenance and management in the place of the clients and our site. Replace consumable 3D printer items. Check 3D printer printing quality. Troubleshooting Travels on business trips and KAIZEN works on repairing 3D printers. Performing necessary maintenance to maintain and manage 3D printers. Overhaul the 3D as needed. We will explain the necessary advice for maintaining and managing 3D printers to licensees. If the license is correct and you are unable to use the 3D printer, we will explain how to use it correctly. Destinations are within India and overseas. 3D printer improvement, including hardware update and software update. Update 3D printing hardware items like heat block and motor to improve performances. But we need to standardize 3D printers, therefore you need to get approval from your manager to update the 3D printer. Update 3D printing software like 3D printer OS and Slicer settings. Coordinate with design and production teams to understand product specifications and requirements. Collaborate with the R&D team to implement new 3D printing technologies and improve existing processes. Stay up to date with the latest 3D printing technologies, materials, and industry best practices. 3D printer operation to print prosthetics and support for prosthetic delivery . Preparation for 3D printers to print the prosthetic/orthotic parts : Material installation, tape replacement, height adjustment, etc. List of parts required for maintenance and manage necessary inventory. Quality control work like keeping printing quality, checking printing quality, etc. Develop, test, and implement optimal 3D printing settings for various materials and product types, if you work in our office time. Inspect printed components and perform quality control procedures to ensure all products meet set standards. Develop and implement preventive maintenance protocols for 3D printers to minimize downtime. Documentations of 3D printing manual, customization manual and other standard of operation manual. To keep the printing quality with other Instalimb offices, you need to discuss and write 3D printing manuals and other documents. Technical support for other Instalimb members about 3D printers and other devices. Provide training and guidance to other staff on the operation and maintenance of 3D printers. Technical support for other company members about 3D printers and other devices. Provide training and guidance to other staff on the operation and maintenance of 3D printers. Making and reporting of work updates (like daily reports and business trip report) Document and report on printer performance, print quality issues, and maintenance activities. Report to Production Engineering team about technical issues and countermeasures. Report to Sales team about contract and some service price matters. Promptly and accurately report any problems that occur during business trips to the relevant departments etc.

ResponsibilityInstalimb launched its office and clinic in Gurgaon in January 2022, and is looking for a professional who will engage in business-to-consumer (B2C) direct-to-consumer (D2C) sales activities of artificial legs as a Inside Sales Executive. Given our nature of being a start-up, we look for a person who does not hesitate to take extended responsibilities and has willingness to try new things out. This role may include, but not limited to, i) any inbound/outbound communication and follow ups of customers through phone calls or online platforms such as Facebook, WhatsApp, or Instagram, ii) provide the best customer experience and counseling at the clinic or as a part of home-service, iii) analyze sales performance, plan and implement countermeasures to achieve the teams sales target. In details, this position will:Be responsible of achieving his or her sales targets though direct-to-consumers (D2C) channelsAcquire leads and contractsExamine sales-related data, propose and implement countermeasures to hit the targetsProvide counseling to customers at the clinic or as a part of home-serviceCollaborate with other teams in the companyImplement any related activities including sales, marketing and PR activitiesFollow up on sales inquiries that are made by potential customers through websites, chats , e mails and social mediaAdvising customers on suitable products and services as per their needs and specifications.Actively sourcing new sales opportunities through cold calling and EmailingRequirementA successful candidate will have:Bachelors degreeA minimum of 3 year of work experience in business-to-consumer sales, or in online D2C inbound sales activitiesWorking experience as an inside sales representative in startup companies or healthcare related companies or clinicsProficiency in speaking and writing in English AND HindiHis/her own computer and internet accessA certificate in P&O field is a significant advantageExperience in using CRM software is a plusExperience in marketing and PR is a plusWillingness and flexibility to do other tasks besides those mentioned aboveExperience with Ed. Tech. firms like Byju’s and Work Ex of sales in call centers will be an added advantage.Must be fluent with Kannada and Telugu..

Details of Roles & ResponsibilitiesTotal Logistics process in domestic and international.Communication with shipping/delivery companies: daily liaison and coordination with shipping/delivery companies promptly.Coordination of shipments; document preparation and arrangements with shipping companies, over calls and emails.Coordination with delivery destinations: coordination and communication of delivery schedules to domestic/international customers and our employees in our branch location.Customs document management: preparation and management of customs documents required for international shipments: imports and exports.Liaison with shipping/delivery companies: scheduling and communication with shipping/delivery companiesOptimizing logistics processes: analyzing and proposing improvements to domestic and international logistics processes.Cost management: identify delivery costs and propose reduction measures.Risk management: management of risks during transportation and planning and implementation of countermeasures.Negotiation of fees and selection of shipping companies.Negotiations of shipping fee and packing.Contracting with shipping companies when necessary and profitable.Develop new forwarder/courier and related companiesBuilding good relationships with related forwarders, couriers and broker companies.Quotation, order placement, and delivery date managementBased on the planned schedule, estimate and place orders of the shipment.Payment arrangement and management of the shipping fee.Quality management of shipmentConfirm the packing is well done before shipment. Confirm the package/cargo is not damaged at the time of delivery.Making proper claims to the shipping company when any failure is confirmed.Select a proper packing company in quality and cost when outsourcing the packing.Set SOP and carry out PDCA (Plan, Do, Check, Action) for intra-packing.Coordination with other departments such as planning, development, accounting, manufacturing and InventoryCoordinate confirming/planning the schedule of shipmentCoordinate confirming the product/materials are available and well prepared by the scheduled shipping dateCoordinate the payment is properly carried out

Details of Roles & ResponsibilitiesTotal Logistics process in domestic and international.Communication with shipping/delivery companies: daily liaison and coordination with shipping/delivery companies promptly.Coordination of shipments; document preparation and arrangements with shipping companies, over calls and emails.Coordination with delivery destinations: coordination and communication of delivery schedules to domestic/international customers and our employees in our branch location.Customs document management: preparation and management of customs documents required for international shipments: imports and exports.Liaison with shipping/delivery companies: scheduling and communication with shipping/delivery companiesOptimizing logistics processes: analyzing and proposing improvements to domestic and international logistics processes.Cost management: identify delivery costs and propose reduction measures.Risk management: management of risks during transportation and planning and implementation of countermeasures.Negotiation of fees and selection of shipping companies.Negotiations of shipping fee and packing.Contracting with shipping companies when necessary and profitable.Develop new forwarder/courier and related companiesBuilding good relationships with related forwarders, couriers and broker companies.Quotation, order placement, and delivery date managementBased on the planned schedule, estimate and place orders of the shipment.Payment arrangement and management of the shipping fee.Quality management of shipmentConfirm the packing is well done before shipment. Confirm the package/cargo is not damaged at the time of delivery.Making proper claims to the shipping company when any failure is confirmed.Select a proper packing company in quality and cost when outsourcing the packing.Set SOP and carry out PDCA (Plan, Do, Check, Action) for intra-packing.Coordination with other departments such as planning, development, accounting, manufacturing and InventoryCoordinate confirming/planning the schedule of shipmentCoordinate confirming the product/materials are available and well prepared by the scheduled shipping dateCoordinate the payment is properly carried out