We are pleased to announce an opening for the position of Digital Marketing Intern in our organization, IntelligentDX. Job Details:Location: Wakad Business Bay, PuneDuration: 3 monthsJob Description: We are seeking a motivated and dynamic individual with a passion for digital marketing who is eager to learn and grow with us. Requirements:Fresher from a reputed college/universityCompletion of a Digital Marketing courseExcellent English communication skills (written and verbal)Energetic, proactive, and enthusiasticResponsibilities:Create compelling content for social media, blogs, and websitesMonitor SEO, SMO, and optimize content accordinglyAssist in gathering and analyzing data for marketing reportsManage and grow our social media presenceIdentify trends and optimize performance strategiesCollaborate with internal teams to enhance user experience and landing pagesPlan and execute digital marketing campaigns, including Facebook Ads and Google AdWords

Job Title: Backend Developer (Python/Flask) with AILocation: PuneExperience: 3-5 yearsType: Full TimeAbout the Role:We are looking for a highly skilled Backend Developer to work on a critical component of our platform. The ideal candidate will be proficient in building and maintaining backend systems using PostgreSQL, Python, and Flask. Beyond backend development, the candidate will also play a key role in setting up the AI infrastructure for the organization, contributing to model training and deployment efforts.Key Responsibilities:Design, develop, and maintain backend services using Python and Flask.Develop and optimize database models and queries using PostgreSQL.Ensure the performance, security, and scalability of the component.Collaborate with cross-functional teams to integrate backend functionality.Contribute to system architecture and design discussions, particularly for microservices.Set up AI infrastructure, including training and deploying machine learning models.Stay updated with the latest AI/ML technologies and apply best practices where relevant.Required Skills and Qualifications:Strong experience with Python, Flask, and PostgreSQL.Solid understanding of REST APIs and backend architectures.Familiarity with model training, data pipelines, and AI/ML concepts, hands-on experience is a bonus.Strong analytical and problem-solving skills.Good to Have:Experience with cloud platforms, particularly Google Cloud Platform (GCP).Knowledge of system design and architecture.Exposure to .NET is a plus.Why Join Us?Be a key contributor to the backend of a growing platform in the Healthcare software domain.Gain hands-on experience with AI/ML and contribute to shaping our AI roadmap.Work with a passionate and driven team solving real-world problems.

Job Title: Operations ManagerLocation: Pune, IndiaDepartment: OperationsReports to: Senior Management / Director of OperationsPosition Type: Full-timeJob Summary:We are seeking an experienced and proactive Operations Manager to oversee and manage the daily operations of our IT and IT-enabled services firm. The successful candidate will be responsible for ensuring that all operations are efficient, cost-effective, and aligned with the company's strategic objectives. This role requires strong leadership, communication, and problem-solving skills to manage the operations team, streamline processes, and drive continuous improvement.Key Responsibilities:Operational Management: Oversee the day-to-day operations of the company, ensuring smooth functioning of all business processes in accordance with organizational goals and customer requirements.Team Leadership: Manage and mentor a team of operations professionals, fostering a high-performance culture that encourages collaboration, efficiency, and accountability.Process Improvement: Identify and implement strategies to optimize operations, improve productivity, and reduce costs. Regularly review processes and propose changes where necessary.Client Relationship Management: Collaborate with clients to understand their needs and deliver solutions that meet or exceed their expectations. Ensure the timely and accurate delivery of IT and IT-enabled services.Resource Planning & Allocation: Efficiently allocate resources to meet business demands, ensuring projects are delivered on time and within budget.Performance Monitoring & Reporting: Track the performance of the operations team and provide regular updates to senior management on key performance metrics, including operational efficiency, project timelines, and customer satisfaction.Risk Management: Identify operational risks and develop strategies to mitigate them. Ensure compliance with industry standards, legal regulations, and company policies.Budget Management: Develop and manage the operational budget, ensuring cost-effective use of resources while maintaining the quality of services.Vendor & Supplier Management: Manage relationships with external vendors and suppliers, ensuring that service agreements are adhered to and costs are controlled.Technology Integration: Work closely with the IT team to ensure that the latest technologies are integrated into operations to enhance efficiency and service delivery.Training & Development: Oversee the training and development of the operations team to ensure they have the skills and knowledge needed to perform effectively.Key Skills & Qualifications:Educational Background: Bachelors or Masters degree in Business Administration, IT Management, Operations Management, or a related field.Experience: Minimum of 5-7 years of experience in operations management, with at least 3 years in a managerial role within the IT or IT-enabled services industry.Preferred Qualifications:Certifications: PMP, Six Sigma, ITIL, or similar certifications in project management or operations.Industry Knowledge: Understanding of the IT and IT-enabled services industry trends, customer demands, and operational challenges.Language Skills: Fluency in English is required. Knowledge of additional languages (e.g., Hindi, Marathi) would be an advantage.Benefits:Competitive salary and performance-based incentives.Health insurance and wellness programs.Opportunities for professional development and training.A dynamic and collaborative work environment.

The Authorization Associate is responsible for all aspects of the authorization process for patients. Responsible for inputting, maintaining, and bringing authorizations to resolution in a timely manner. Ensures that the system is up-to-date by inputting approved authorizations and scanned paper notes. Works under supervision of the insurance verification supervisor. This position maintains a high level of communication skills, confidentiality, attention to detail, & professionalism. Working Hours-Night shift(8pm-5:30am)-(Mon-Fri)ESSENTIAL FUNCTIONS: To perform this job successfully, an individual must be able to perform each essential function satisfactorily 1. Inputs authorization requests per guidelines and according to defined time and accuracy standards.2. Process request that are approved, denied or deferred and bring them to resolution.3. Responsible for Authorization maintenance, tracking and follow up.4. Responsible for Deferred authorization maintenance, tracking and follow up.5. Responsible for entering approved authorizations in the system.6. Responsible for scanning paper notes into the system.7. Maintains effective communication with management, co-workers, and physicians.8. Inputs authorization requests per guidelines and according to defined time and accuracy standards.9. Process request that are approved, denied or deferred and bring them to resolution.10. Responsible for Authorization maintenance, tracking and follow up.11. Responsible for Deferred authorization maintenance, tracking and follow up.12. Responsible for entering approved authorizations in the system.13. Responsible for scanning paper notes into the system.14. Maintains effective communication with management, co-workers, and physicians.15. Performs other related duties as needed. QUALIFICATION GUIDELINES:REQUIRED: High school diploma, GED or equivalent. Experience working with insurance companies.DESIRABLE: Experience in the Ophthalmic or Optometric Industry. Knowledge about HMO insurances and authorization submission.CERTIFICATES/LICENSES/REGISTRATIONS:NoneKNOWLEDGE/SKILLS/ABILITIES/TALENTS:Must have thorough working knowledge of different types of coverage and policies.Must be a fast learner with excellent multitasking skills.Must be detail-oriented and organized to maintain accurate patient insurance records.Ability to focus and work quickly since verification process needs to be done in a timely manner.Team player and contributor coupled with excellent communication and interpersonal skills (oral and written) to maintain communication with management, co-workers, and physicians.Ability to draw valid conclusions, apply sound judgment in making decisions, and to make decisions under pressure.Ability to interpret and apply policies and procedures.Must address others professionally and respectfully by actions, words and deeds.Displays independent judgment by willingness to make timely and accurate decisions based on available information that is sometimes vague or limited in nature.Ability to prioritize tasks and projects with limited direction, while understanding and contributing to the success of the clinic.

Working Hours-Night shift(8pm-5:30am)-(Mon-Fri)Sound knowledge of HCPCS, CPT, and ICD-10 coding. Results Oriented (Energetic self-starter; sets realistic goals; meetscommitments; persistent, prioritizes daily to achieve results). Customer Service Advocate (flexible and adaptive; empathetic; passionate;ethical). Ability to respond to common inquiries from customers, staff, vendors, orother members of the community. Ability to draw valid conclusions, apply sound judgment in making decisions,and to make decisions under pressure; ability to interpret and apply policiesand procedures. Must address others professionally and respectfully by actions, words anddeeds. Detail oriented, organized, process focused, problem solver, self-motivated,proactive, customer service focused. Displays independent judgment by willingness to make timely and accuratedecisions based on available information that is sometimes vague or limited innature. Ability to multitask effectively and work in a fast paced and sometimesambiguous environment, without compromising quality of work. Ability to prioritize tasks and projects with limited direction, understanding and contributing to the success of the clinic.

Manager Contact Center (US Shift) ESSENTIAL FUNCTIONS:To perform this job successfully, an individual must be able to perform each essential function satisfactorily with or without accommodation. The requirements listed below are representative, but not all inclusive, of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.Provide strong, dynamic leadership that mentors, develops, and guides team members to successfully convert all calls (inbound and outbound).Responsible for development and administration of annual department budget to attain business goals with operational stability.Deliver results against a defined scope of work that includes measurable ROI, strategic innovation, performance reporting, and team member development.Develop, implement and maintain effective internal and external Quality Assurance (QA) programs fostering continuous improvement and exceeding Service Level Agreement (SLA) performance.Proven experience managing metrics, ensuring patient satisfaction, and reporting statistical performance levels related to Contact Center.Develop and maintain effective organization of responsibility, including efficient recruiting, training, coaching, recognition, workflow patterns, performance standards, delineation of duties and responsibilities, staffing levels and supervision.Coordinate analytic, strategic and technical resources to meet patient/organization expectations and ensure satisfaction.Find and optimize opportunities to improve conversion.Ensure compliance with regulatory agency guidelines and standards.Other duties as assigned by management. QUALIFICATIONS: REQUIRED:Bachelors degree, plus minimum 7 years of experience in contact/call center leadership, orequivalent combination of education and work experience.Effective leadership and analytical skills including working knowledge of financial statementanalysis, staffing models, scheduling, and telecom opportunities.Exceptional ability to develop and manage results-oriented training programs.Strong mentoring and relationship building skills with ability to effectively manage group andinterpersonal conflict situations.Strong interpersonal, written and oral communications skills.Computer Skills: Microsoft Outlook and Word with advanced Excel skills.Ability to travel to clinics or meetings as required

Job Summary:We are looking for a highly motivated and results-driven Outbound Sales Executive with a minimum of 2 years of experience in lead generation or sales. The ideal candidate will possess strong communication and sales skills, be comfortable with outbound calling, and have experience working in a domestic sales BPO environment. The Outbound Sales Executive will be responsible for generating leads, reaching out to prospective clients, and driving sales growth by converting leads into customers.Key Responsibilities:Conduct outbound calls to potential clients or leads to generate interest in our products or services.Qualify leads and schedule appointments or follow-ups based on client needs and requirements.Effectively communicate the value of the companys offerings to prospects and convert inquiries into sales opportunities.Meet or exceed sales targets, KPIs, and performance goals as set by management.Maintain accurate records of calls, lead interactions, and sales activities in the CRM system.Follow up with leads that show interest, resolve customer inquiries, and provide additional product information as needed.Stay updated on industry trends, product knowledge, and competitor activities to effectively handle objections and close sales.Collaborate with the sales team to strategize and share feedback on sales campaigns and techniques.Provide exceptional customer service and maintain professional relationships with clients.Maintain a high level of enthusiasm and positivity during calls to increase conversions.Key Requirements:Minimum of 2 years of experience in outbound sales, lead generation, or a similar sales role. Experience in a domestic sales BPO environment is a plus.Proven track record of achieving or exceeding sales targets and KPIs.Excellent communication and interpersonal skills, with the ability to build rapport quickly over the phone.Strong persuasion and negotiation skills to convert leads into sales.Familiarity with CRM software and basic computer applications (e.g., MS Office).Ability to work under pressure, handle objections, and deal with rejection in a professional manner.Strong organizational and time management skills, with the ability to manage multiple leads and sales cycles simultaneously.Ability to work independently and as part of a team to meet sales goals.A high school diploma or equivalent; a bachelor's degree in business or a related field is preferred.Preferred Skills:Experience in a B2B or B2C outbound sales environment.Previous experience with sales scripts, cold calling, and handling objections.Knowledge of sales automation tools and techniques.Ability to adapt to changing market conditions and product offerings.Experience in handling both inbound and outbound sales calls is a bonus.Compensation:Competitive salary based on experience.Performance-based incentives, commissions, and bonuses.Additional benefits such as [list benefits if applicable, e.g., health insurance, paid time off].How to Apply:Interested candidates are encouraged to submit their resume and a brief cover letter outlining their relevant sales experience and qualifications.

Job Summary:We are seeking a diligent and detail-oriented Data Entry Executive with at least 2 years of experience, specifically in form-filling and data entry roles. The ideal candidate should possess excellent typing skills, attention to detail, and the ability to complete form-filling tasks accurately and efficiently. The role requires a minimum typing speed of 40 words per minute (WPM) in English, along with experience in accurately inputting data from various forms into company systems.Key Responsibilities:Accurately fill out and process forms, ensuring that all fields are completed as required.Input data from physical and electronic forms into designated databases or software.Ensure data entered in the forms is consistent, accurate, and meets company standards.Review and verify forms to ensure they are complete, ensuring there are no missing fields or errors.Organize and manage forms, both physical and electronic, to ensure data is easily accessible.Follow instructions carefully to ensure forms are filled out correctly and in a timely manner.Maintain confidentiality of sensitive data and handle all records in accordance with privacy regulations.Perform regular audits and checks of data entered to ensure accuracy.Generate reports or summaries based on the filled forms as required.Collaborate with the team to address any discrepancies or issues related to the form-filling process.Assist in improving and streamlining the form-filling process as needed.Key Requirements:Minimum of 2 years of proven experience in data entry, form filling, or similar roles.Typing speed of at least 40 WPM in English.Strong attention to detail and accuracy.Proficiency in using data management software, Microsoft Office Suite (Excel, Word), and form-filling tools.Good organizational and time-management skills to handle large volumes of forms.Excellent communication skills and the ability to work independently or within a team.Ability to work under pressure and meet deadlines.High school diploma or equivalent; any additional certifications in data entry or related fields are a plus.Preferred Skills:Experience with various types of forms (e.g., online forms, paper forms, application forms).Familiarity with form-filling software or automation tools.Ability to adapt quickly to new technologies or changes in the form-filling process.Experience in handling confidential or sensitive data.Compensation:Competitive salary based on experience.Additional benefits such as [list benefits if applicable, e.g., health insurance, paid time off].How to Apply:Interested candidates should submit their resume and a brief cover letter outlining their experience and qualifications related to data entry and form filling.