Posted:1 week ago| Platform:
Work from Office
Full Time
Job Description: Sales Consultant (Outbound Process) The Sales Consultant (Outbound Process) plays a pivotal role in driving business growth by handling calls transferred from the Telemarketing (TM) team, engaging with potential clients, and converting leads into sales. This role involves managing the entire sales lifecycle, including agreement signings, making outbound calls using dialer and manual resources, and meeting established sales targets. The ideal candidate will possess extensive experience in outbound sales, particularly in the US market, and demonstrate exceptional communication and negotiation skills. Key Responsibilities Call Handling and Sales: Manage calls transferred by the Telemarketing (TM) team. Qualify and engage clients to promote and sell services (Hardcore Sales). Oversee the end-to-end sales process, including managing agreement signings. Conduct outbound telemarketing calls using both dialer and manual methods. Sales Process Adherence: Follow pre-arranged scripting while adhering to filters and criteria. Implement the sales process meticulously to achieve high conversion rates. Client Interaction and Follow-Up: Build and nurture strong client relationships. Deliver exceptional customer service and provide necessary follow-ups to ensure satisfaction. Performance and Reporting: Consistently meet or exceed monthly sales targets and performance metrics. Prepare and present regular reports on sales activities and outcomes. Qualifications Education: Minimum 12th pass (high school diploma or equivalent). Experience : At least 1 years of outbound sales experience in the US market. Proven track record in US calling or client handling. Age Limit: Up to 35 years. Skills and Competencies Excellent Communication: Strong verbal and written communication skills. Sales Acumen: Exceptional sales and negotiation abilities. Adaptability: Proficient in working with pre-arranged scripts and modifying them as needed. Technical Proficiency: Familiarity with dialer systems and manual calling processes. Personal Attributes Highly motivated and target-driven. Ability to work independently and collaborate within a team. Flexible and adaptable to working in a 24/7, 365-day operational environment. Work Schedule Aligned with US EST working hours. Shift timings may vary with Daylight Saving changes. Willingness to work weekends, as required. Benefits Competitive salary with performance-based incentives. Complimentary two-way cab services. Transportation will be provided both ways within a 30 km radius. Alternatively, employees who prefer to arrange their own travel will receive a travel allowance of 3000. Opportunities for professional development and career growth. A supportive and collaborative work environment. Annual increments and appraisals. Salary and Incentives Salary: Up to INR 42,000 per month. Incentives: Variable and performance based. Closers meeting minimum sales targets qualify for incentives starting at INR 60,000. High performers have averaged incentives exceeding INR 1.5 lakhs monthly.
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