International Voice - Banking Process

Job Description

Banking Support - International Voice Process (Day Shift) Job Summary : We are looking for a highly motivated and customer-oriented individual to join our team as a Banking Support Representative in a voice process role. The ideal candidate should possess excellent communication skills, a strong attention to detail, and a passion for delivering outstanding customer service. Criteria: - Undergraduates/graduates can apply - NO-B.E ,B.TECH - Excellent Communication in English is Mandatory - Immediate Joiners only - Candidates in Bangalore are preferred Responsibilities: Provide prompt and courteous assistance to customers via inbound calls Address customer inquiries, resolve issues, and escalate complex cases to the appropriate department. Assist customers with account transactions, account maintenance, and online banking services. Educate customers on banking products and services. Follow company protocols and procedures to ensure compliance with banking regulations and security standards. Document customer interactions accurately and thoroughly in the CRM system. Collaborate with team members and other departments to ensure a seamless customer experience. Meet or exceed performance metrics including call quality, productivity, and customer satisfaction. Work Location: Bannerghatta Road, Bangalore salary : Fresher - upto 25k Take home + Incentives EXP-38k Take home + Incentives Shifts: Day Shift (5 days work and 2 days off) one way cab Facility will be available around 20kms radius Drop your CV to preethi@yourpitchh.com Work from Office To Schedule an Interview, give a call to HR Preethi - 6360837661